ZipRecruiter

Log In

2

Entry Level Tech Support Jobs in Carol Stream, IL

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide ...

Capgemini

Entry Level Technologist

Chicago, IL

As an Entry-Level Technology Consultant at Sogeti, you will join one of our core practices based on ... supporting cloud transformations, engineering quality at scale, or turning data into business ...

Sterling Labs

IT Support Technician

Des Plaines, IL

$20.75 - $28.50/hr

This is an entry-level, hands-on role focused on the physical IT environment - including desktop computers, phones, printers, and related peripherals. The IT Support Specialist will set up new users ...

Sterling Labs

IT Support Technician

Des Plaines, IL · On-site

$20.75 - $28.50/hr

This is an entry-level, hands-on role focused on the physical IT environment -- including desktop computers, phones, printers, and related peripherals. The IT Support Specialist will set up new users ...

Sterling Labs

IT Support Technician

Des Plaines, IL · On-site

$20.75 - $28.50/hr

This is an entry-level, hands-on role focused on the physical IT environment - including desktop computers, phones, printers, and related peripherals. The IT Support Specialist will set up new users ...

IPEG Industrial Group

IT Support Specialist

Niles, IL · On-site

Role The IT Support Specialist provides exceptional support and ensures seamless operation of ... Experience: Entry level, experience is welcomed * Technical Expertise: Understanding of Microsoft ...

PGNA INC

IT Support Specialist

Niles, IL · On-site

$59K - $75K/yr

Description Role The IT Support Specialist provides exceptional support and ensures seamless ... Experience: Entry level, experience is welcomed * Technical Expertise: Understanding of Microsoft ...

Sogeti

Entry Level Technologist

Chicago, IL · On-site

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

Sogeti

Entry Level Technologist

Chicago, IL · On-site

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

Virtucom, Inc.

Entry Level Courier

Naperville, IL · On-site

$16 - $19.23/hr

The technology and support needs of school districts have evolved dramatically in recent years ... Job Overview: Entry Level Courier We are seeking reliable and motivated Entry Level Couriers to ...

Virtucom Inc

Entry Level Courier

Naperville, IL · On-site

$16 - $19.23/hr

The technology and support needs of school districts have evolved dramatically in recent years ... Job Overview: Entry Level Courier We are seeking reliable and motivated Entry Level Couriers to ...

Virtucom, Inc.

Entry Level Courier

Naperville, IL · On-site

$16 - $19.23/hr

The technology and support needs of school districts have evolved dramatically in recent years ... Job Overview: Entry Level Courier We are seeking reliable and motivated Entry Level Couriers to ...

next page

Showing results 1-20

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Carol Stream, IL

Entry Level Tech Support information

See Carol Stream, IL salary details

$27.9K

$45K

$68.3K

How much do entry level tech support jobs pay per year?

As of Jun 15, 2026, the average yearly pay for entry level tech support in Carol Stream, IL is $44,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $48,600.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What job categories do people searching Entry Level Tech Support jobs in Carol Stream, IL look for? The top searched job categories for Entry Level Tech Support jobs in Carol Stream, IL are:
What cities near Carol Stream, IL are hiring for Entry Level Tech Support jobs? Cities near Carol Stream, IL with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you

Entry Level IT Support Technician

ProSource

Chicago, IL • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Wellness resources

Company Overview:
Digital Systems & Integration is a dynamic and rapidly growing technology company committed to delivering exceptional services to our clients. We pride ourselves on innovation, efficiency, and a collaborative work environment. As part of our expansion, we are seeking a motivated Entry-Level IT Support Technician to join our team and contribute to our success.
Position Overview:
As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide technical assistance, troubleshoot issues, and maintain hardware and software systems. This role is ideal for individuals passionate about technology, problem-solving, and delivering excellent customer service.
Responsibilities:
  • Provide first-line technical support to employees experiencing hardware, software, or network issues via phone, email, or in-person.
  • Diagnose and resolve technical problems with desktops, laptops, printers, mobile devices, and other peripherals.
  • Install, configure, and maintain software applications and operating systems.
  • Set up and troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations.
  • Assist in the deployment and maintenance of IT infrastructure, including servers, routers, switches, and firewalls.
  • Collaborate with senior staff to identify and implement process improvements and best practices.
  • Document support activities, solutions, and configurations for future reference.
  • Participate in IT projects, such as system upgrades, migrations, and new technology implementations.
  • Stay current with emerging technologies and industry trends to enhance technical skills and knowledge.

Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Basic understanding of computer hardware, operating systems (Windows, macOS, Linux), and software applications.
  • Familiarity with networking concepts, protocols, and troubleshooting techniques.
  • Customer service-oriented mindset with a desire to assist others.

Benefits:
  • Competitive salary commensurate with experience.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with employer match.
  • Paid time off and holidays.
  • Professional development opportunities and support for certifications.
  • Collaborative and inclusive work culture with opportunities for growth and advancement.

Join DSI and embark on a rewarding career in IT where you can make a meaningful impact while expanding your skills and knowledge in a supportive environment. Apply now to become part of our dynamic team!
Compensation: $50,000.00 - $70,000.00 per year
Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more
According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!
Benefits of working in Smart Home Integration
Opportunity for Growth
If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!
Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.

Apply