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Entry Level Tech Support Jobs in Addison, IL (NOW HIRING)

Covista

Tech & Sim Support Specialist

Addison, IL · On-site

Responsibilities * IT Support: * Provides Tier 1 & 2 support to the campus and associated campuses ... Required and * Entry level experience with networking, data, and voice systems. Required and

Sentinel

Entry Level Field Technician

Chicago, IL · On-site

$18/hr

One of our leading K-12 education partners is looking for an energetic Entry-Level IT Field ... Provide on-site IT support to end users (staff, students, faculty) * Set up and troubleshoot ...

Sentinel

Entry Level Field Technician

Chicago, IL

$18/hr

One of our leading K-12 education partners is looking for an energetic Entry-Level IT Field ... Provide on-site IT support to end users (staff, students, faculty) * Set up and troubleshoot ...

Sentinel

Entry Level Field Technician

Chicago, IL

$18/hr

One of our leading K-12 education partners is looking for an energetic Entry-Level IT Field ... Provide on-site IT support to end users (staff, students, faculty) * Set up and troubleshoot ...

dbHMS

Entry Level IT Generalist

Chicago, IL · Hybrid

$18 - $25/hr

Entry Level IT Generalist Firm Overview Do more than just build! At dbHMS, we are a collection ... Operate and manage the company helpdesk system: * Assist with support of technology infrastructure ...

dbHMS

Entry Level IT Generalist

Chicago, IL · On-site

$18 - $25/hr

Our Information Technology team, in our Chicago office, is seeking an Entry Level IT Generalist . This role will support the IT Coordinator in maintaining the office technology in Chicago and also ...

dbHMS

Entry Level IT Generalist

Chicago, IL · On-site

They are seeking an Entry Level IT Generalist to support the IT Coordinator in maintaining office technology and assisting with helpdesk operations across the country. Responsibilities : • Operate ...

i.c.stars

Career Coach

Chicago, IL · On-site

$35/hr

Conduct interview practice using realistic scenarios aligned to entry-level tech roles (note: core ... Support interns with decision-making and evaluation with respect to hiring opportunities 3.4 ...

i.c.stars

Career Coach

Chicago, IL

$35/hr

Conduct interview practice using realistic scenarios aligned to entry-level tech roles (note: core ... Support interns with decision-making and evaluation with respect to hiring opportunities 3.4 ...

Varsity Tutors

CompTIA A+ Tutor

Evanston, IL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Naperville, IL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Skokie, IL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Buffalo Grove, IL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Chicago, IL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Addison, IL

Entry Level Tech Support information

See Addison, IL salary details

$27K

$43.5K

$66K

How much do entry level tech support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for entry level tech support in Addison, IL is $43,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the easiest entry-level tech job?

An entry-level tech support role is often considered one of the easiest tech jobs to start with, as it typically requires basic computer skills, customer service abilities, and troubleshooting knowledge. These positions often involve assisting users with common technical issues and may require certifications like CompTIA A+ to improve job prospects.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances of securing an entry-level position without prior work experience.

What jobs pay 4000 a week without a degree?

Entry-level tech support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs in technology or other fields often require certifications, technical knowledge, or experience beyond entry level. Generally, earning such high weekly wages without a degree is uncommon and may involve freelance work, sales, or specialized trades.

What jobs pay $700 a day?

Entry level tech support roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance tech support, or contract positions requiring advanced skills and certifications. Most entry level positions offer hourly wages that amount to significantly less than $700 daily, but experienced contractors or those working in high-demand environments may reach higher earnings through overtime or project-based work.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What job categories do people searching Entry Level Tech Support jobs in Addison, IL look for? The top searched job categories for Entry Level Tech Support jobs in Addison, IL are:
What cities near Addison, IL are hiring for Entry Level Tech Support jobs? Cities near Addison, IL with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you

Tech & Sim Support Specialist

Covista

Addison, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Company Description
Chamberlain
With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®-our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide.
Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master in Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs.
Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at www.chamberlain.edu, and follow Chamberlain on Instagram, Facebook and LinkedIn.
Job Description
Opportunity at a Glance
The Technical & Simulation Support Specialist is a Tier 2 support technician with advanced technical skills and knowledge of supporting classroom and back office operations. This position supports all campus equipment and services at the campus and associated campuses/remote locations. In addition to the above, this role is responsible for providing intermediate level of technical support to the SimCare center.
Responsibilities
  • IT Support:
  • Provides Tier 1 & 2 support to the campus and associated campuses/remote locations.
  • Coordinates daily inspections of classroom equipment and processes repair tickets accordingly.
  • Builds images and software packages to deploy.
  • Assists Student Workers and Support Tech I with Student Help Desk support issues.
  • Assists in the supervision of Student Workers and/or temporary workers.
  • Ensures lab equipment is meeting the requirements of the Academic delivery.
  • Assists in maintaining lab security of equipment and software at all sites.
  • Assists with network, sever, and telecommunication support.
  • Follows standard operating guides and ensures compliance.
  • Participates in training and evaluative sessions and recommends methods to improve lab environments.
  • Performs troubleshooting and support functions for staff, students, and faculty.
  • Acts as point of contact (liaison) for facilities related needs (responsible for coordinating onsite vendor work)
  • SimCare Support
  • The Specialist III is required to provide an intermediate level of support to the SimCare Center
  • Requires approximately 10 hours per week
  • Respond to requests, service calls and equipment setup assistance on short notice.
  • Attend and support all Simlab on-site training, webinars and conferences.
  • Ensure all equipment is setup and is in good working order.
  • Should be able to provide intermediate level of support for the following:
  • SIMLABS:
  • SAM II Model, Computer and Sim Scopes.
  • Laerdal Mid-fidelity Manikins (8), Sim Pads and Link Boxes.
  • Podium PCs (2) and Projectors (2).
  • WOW Carts and laptops. (4)
  • Prep Area:
  • Medsure dispense cart and computer.
  • Control Room /Simbay:
  • Gaumard High-Fidelity Manikins, Noelle, Baby Hal, 5-year old Hal and Laptops, software updates and daily operations.
  • Learning Space AIO computer, AV Display control box and LCD TV monitor and Cameras.
  • Simbay: Noelle and Baby Hal/5 Year old Hal, monitors (3), Computers (3).
  • Laerdal SimMan 3G, laptop, software updates and daily operations.
  • Learning Space AIO computer, AV Display control box and LCD TV monitor and Cameras.
  • Briefing Rooms:
  • Computers/LCD display/AV and Conference equipment.
  • Learning Space Website/Server Support.
  • Nurses Station:
  • Computer and Network Printer
  • Miscellaneous:
  • Setup for training sessions with conference phone as needed.
  • Perform support tasks for classroom and lab equipment.
  • Completes other duties as assigned.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications
  • Associate's Degree in a technical field Preferred
  • 2 years' experience with desktop support or in a help desk Required and
  • 2 years' experience with Microsoft Active Directory in a large network environment Required and
  • Entry level experience with networking, data, and voice systems. Required and
  • Experience with classroom equipment Preferred
  • Knowledge of Microsoft Operating Systems, installation, and troubleshooting.
  • Advanced PC troubleshooting skills.
  • Good working knowledge with Hardware/Software installation in a network environment.
  • Knowledge of printer troubleshooting and repair.
  • This position may require occasional evening and weekend work.
  • Ability to lift up to 50 lbs.
  • Must achieve Chamberlain University SimCare Technical Support Certification as evidenced by successfully completing Laerdal, Gaumard and Learning Space training Required and
  • MCP and A+ certification Preferred

Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $38,894 and $68,341. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Covista's Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
    For more information related to our benefits please visit:
    https://careers.covista.com/benefits

Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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