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Entry Level Tech Support Jobs in Iowa (NOW HIRING)

MCI Careers

Entry-Level Accountant

Iowa City, IA

$40K - $55K/yr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Supports department peers as needed Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

MCI Careers

Entry-Level Accountant

Iowa City, IA ยท On-site

$40K - $55K/yr

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... Supports department peers as needed CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS ...

MCI Careers

Entry-Level Accountant

Iowa, IA

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... Supports department peers as needed WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal ...

MCI Careers

Entry-Level Accountant

Iowa, IA

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... Supports department peers as needed CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS ...

UnityPoint Health

Pharmacy Tech

Dubuque, IA ยท On-site

$16.50 - $20/hr

The Pharmacy Technician Trainee supports hospital pharmacy operations under the supervision of a ... This entry-level role is designed for individuals beginning their pharmacy career, providing hands ...

New

FTI Consulting

2027 Intern - Technology

Waterloo, IA ยท On-site

$14 - $18.50/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... Washington, DC How You'll Grow We are committed to investing and supporting you in your ...

New

FTI Consulting

2027 Intern - Technology

Des Moines, IA ยท On-site

$14.75 - $19.50/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... Washington, DC How You'll Grow We are committed to investing and supporting you in your ...

New

FTI Consulting

2027 Intern - Technology

Iowa City, IA ยท On-site

$13 - $17.50/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... Washington, DC How You'll Grow We are committed to investing and supporting you in your ...

New

FTI Consulting

2027 Intern - Technology

Clinton, IA ยท On-site

$14.25 - $19/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... Washington, DC How You'll Grow We are committed to investing and supporting you in your ...

New

Pepsico

Fleet Technician 3 (Entry Level)

Waterloo, IA ยท On-site

$30 - $36/hr

World Class Equipment, Technology & Training Target Pay of $30.00 - $36.00 / hour, based on ... Team culture that supports knowledge sharing and growth * Clean facilities and a commitment to ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Iowa

Entry Level Tech Support information

See Iowa salary details

$25.4K

$40.8K

$62K

How much do entry level tech support jobs pay per year?

As of Aug 23, 2026, the average yearly pay for entry level tech support in Iowa is $40,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $44,100.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in Iowa?

The most popular types of Tech Support jobs in Iowa are:

What are popular job titles related to Entry Level Tech Support jobs in Iowa?

For Entry Level Tech Support jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Iowa look for?

The top searched job categories for Entry Level Tech Support jobs in Iowa are:

What cities in Iowa are hiring for Entry Level Tech Support jobs?

Cities in Iowa with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Iowa as of August 2026, with employment types broken down into 2% Internship, 89% Full Time, 5% Part Time, and 4% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,839 per year, or $19.6 per hour.

Entry-Level Accountant

MCI Careers

Iowa City, IA

$40K - $55K/yr

Full-time

Re-posted 21 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Join the team and become a driving force in our growth. The accountant position is accountable for the accounting operations of the company, to include the production of financial reports, maintenance of an adequate system of accounting records, and a comprehensive system of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Performs Accounts Receivable functions including invoicing, manual check application, aging reports, and account reconciliation
  • Enters routine journal entries and bank transactions
  • Enters AP bills and credit card transactions if needed
  • Performs month-end closing and reconciliation
  • Reconciles, investigates, corrects, and adjusts accounting information
  • Performs bank reconciliation
  • Supports department peers as needed

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

The ideal candidate for this role would share and understand the high growth objectives of Mass Markets. Demonstrated ability in an accountant role is a must. The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute departmental initiatives. Demonstrated interpersonal skills and oral and written communication skills are a must.

  • Bachelor's degree in accounting or finance
  • 1-2 years of accrual basis accounting working experiences including accounts receivable, journal entries, month-end closing and reconciliation, and bank reconciliation.
  • Regular and reliable attendance is an essential function of this position
  • Strong oral and written communication skills; ability to interact within all levels of the organization
  • Demonstrates ability to successfully plan, organize and manage projects
  • Detail-oriented, excellent proofreading and editing skills
  • Ability to work effectively in a fast-paced environment, organized, able to prioritize and work independently
  • Exceptionally self-motivated and directed
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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