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Entry Level Support Jobs in Phoenix, AZ (NOW HIRING)

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Entry Level Support information

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$11

$18

$26

How much do entry level support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level support in Phoenix, AZ is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Phoenix, AZ? The most popular types of Support jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Entry Level Support jobs? Cities near Phoenix, AZ with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,397 per year, or $18.5 per hour.

Resource Instructional Assistant (Multiple Positions) - 26/27 SY

Kyrene Elementary School District No. 28

Tempe, AZ • On-site

$18.11/hr

Full-time

Re-posted 29 days ago

Kyrene School District rating

8.3

Company rating: 8.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

74th of 622 rated elementary and secondary schools

Job description

Job Description: Responsible for providing classroom assistance/instruction for children who have special needs.  Implementing behavior plans for students. Attending team meetings to problem solve. Collecting data on interventions. Creating and implementing support for students with disabilities.
Complete Job Description Link:  Resource Assistant
Job Qualifications: High school diploma or general education degree (GED), and one year experience working either in a school or working with children with special needs, or any combination of education and experience sufficient to successfully perform the essential duties of the job. Experience supervising children preferred. Demonstrated ability to maintain privileged student, school, teacher, and parent information confidential. Willingness to participate in training sessions as directed.  Valid IVP Level One AZ Fingerprint Clearance Card is required.
 




Employment Information: 26/27 school year; 10-30 hours per week; 194 days per school year
Salary: Band - Support A12 - $18.11/hour entry level 

Support Salary Schedule



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About Kyrene School District

Sourced by ZipRecruiter

Kyrene School District is one of Arizona’s leading public school districts, providing excellence in education for over 135 years. Kyrene is known for high academic achievement, with schools consistently outperforming peer districts, charter schools, and state averages on AzMERIT and other academic benchmarks. Kyrene comprises 26 schools (17 elementary, six middle, and three K-8). District boundaries encompass all of Ahwatukee and parts of Chandler, Guadalupe, Tempe, and the Gila River Indian Reservation. Kyrene enrolls approximately 14,000 students in grades K-8 and offers preschool options on every single elementary school campus.

Industry

Elementary and secondary schools

Company size

1,001 - 5,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

1888

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