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Entry Level Support Jobs in Berkeley, CA (NOW HIRING)

BRM.ai

Entry Level Software Engineer

San Francisco, CA · On-site

... buyer! Entry Level Software Engineer Why we need you We're at a pivotal moment with a roadmap ... Take ownership of well-scoped features and tasks, with mentorship and support to help you succeed

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Entry Level Support information

See Berkeley, CA salary details

$14

$22

$32

How much do entry level support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level support in Berkeley, CA is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.00 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What cities near Berkeley, CA are hiring for Entry Level Support jobs? Cities near Berkeley, CA with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Berkeley, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,350 per year, or $22.8 per hour.

Campaign Field Support

The Saint Consulting Group

San Francisco, CA • On-site

$23.50 - $30.75/hr

Full-time

Re-posted yesterday

Job description

Company Description
The Saint Consulting Group is a management consulting firm specializing in land use politics. With experience on more than 2,000 controversial land use permitting projects in 48 states, Canada and the United Kingdom, The Saint Consulting Group is the global leader in land use politics. Saint Consulting has worked in all industry sectors, both for and against the permitting of new land use projects. Founded in 1983, the firm has offices in Boston, San Francisco, Chicago, Denver, Nashville, Los Angeles and international affiliates in Toronto, London and Berlin.
Job Description
Entry level full time staff positions with the leading management consulting firm specializing in land use politics. Field support staff are on the ground conducting door-to-door outreach efforts, mail and telephone campaigns, social networking and research projects. No two days will ever be the same as you help us win some of the most dynamic and large-scale land use fights in the United States.
Qualifications
Campaign experience is helpful but smart, energetic, outgoing, enthusiastic and self-motivated team players are a must. Learn more here: www.tscg.biz
Additional Information
Some travel will be required.

Apply