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Entry Level Support Jobs in New York (NOW HIRING)

Robert Half

Accountant - Entry Level

New York, NY · On-site

$20.90 - $24.20/hr

We are looking for an entry-level accounting team member to join a hotel team for a 2-3 month ... Support day-to-day accounts payable activities by reviewing invoices, organizing payment ...

Robert Half

Accountant - Entry Level

Islandia, NY · On-site

$22 - $24/hr

We are looking for an entry-level Accountant to join a growing team in Islandia, New York. This ... Process vendor invoices, review supporting documentation, and help ensure timely and accurate ...

New

Hadronts

Entry Level Java developer

Jersey City, NJ

... to work with you. Entry Level Java developer We are looking for a motivated and confident ... Perform data analysis to support internal and external project needs. Design basic programs for ...

Robert Half

Accountant - Entry Level

Parsippany, NJ · On-site

$23.75 - $27.50/hr

We are looking for an entry-level Accountant to support day-to-day financial operations for a manufacturing organization in Parsippany, New Jersey. This Long-term Contract position is well suited for ...

Priority Tax Relief

Entry-Level Sales Consultant

Fairfield, NJ

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Entry-Level Sales Consultant Role Details Work Location: Fairfield (In Office) Job Type: Full-time ... Collaborate with team members to support a positive client experience and overall sales performance

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Entry Level Support information

See New York salary details

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How much do entry level support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level support in New York is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.36 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in New York?

The most popular types of Support jobs in New York are:

What cities in New York are hiring for Entry Level Support jobs?

Cities in New York with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,307 per year, or $20.3 per hour.

Software Support Technician - Entry Level

Celerant Tech

Iselin, NJ • On-site

Full-time

Re-posted 23 days ago

Job description

Description:

WHO WE ARE:


Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably.


Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at www.celerant.com.


The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills.



RESPONSIBILITIES:


- Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues.

- Log all incidents into the department call tracking system as per departmental standards.

- Assist in the creation of knowledge base articles as they pertain to the present and future environment

- Work on unresolved issues from evening and weekend shifts.

- Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc.

- Support Implementation/Training Team with any customer issues.



SKILL REQUIREMENTS:


- BA or equivalent degree in Computer Science, Information Technology, or related

field.

- Basic SQL knowledge preferred.

- Relational database experience is a plus.







Requirements:

- BA or equivalent degree in Computer Science, Information Technology, or related

field.

- Basic SQL knowledge preferred.

- Relational database experience is a plus.