The Technical Support Analyst is responsible for providing technical support to WellSky clients ... Write, evaluate, and troubleshoot SQL queries to identify, investigate, and correct complex data ...
The Technical Support Analyst is responsible for providing technical support to WellSky clients ... Write, evaluate, and troubleshoot SQL queries to identify, investigate, and correct complex data ...
The Technical Support Analyst is responsible for providing technical support to WellSky clients ... Write, evaluate, and troubleshoot SQL queries to identify, investigate, and correct complex data ...
The Technical Support Analyst is responsible for providing technical support to WellSky clients ... Write, evaluate, and troubleshoot SQL queries to identify, investigate, and correct complex data ...
The Technical Support Analyst is responsible for providing technical support to WellSky clients ... Proficiency in writing SQL queries and working with Salesforce or Confluence * Prior customer ...
The Technical Support Analyst is responsible for providing technical support to WellSky clients ... Proficiency in writing SQL queries and working with Salesforce or Confluence * Prior customer ...
Analyze, diagnose, and resolve client questions or problems via various support platforms related ... SQL database and query knowledge * Healthcare clinical workflow experience Netsmart is proud to be ...
Analyze, diagnose, and resolve client questions or problems via various support platforms related ... SQL database and query knowledge * Healthcare clinical workflow experience Netsmart is proud to be ...
Analyze, diagnose, and resolve client questions or problems via various support platforms related ... SQL database and query knowledge * Healthcare clinical workflow experience Netsmart is proud to be ...
Analyze, diagnose, and resolve client questions or problems via various support platforms related ... SQL database and query knowledge * Healthcare clinical workflow experience Netsmart is proud to be ...
Analyze, diagnose, and resolve client questions or problems via various support platforms related ... SQL database and query knowledge * Healthcare clinical workflow experience Netsmart is proud to be ...
Analyze, diagnose, and resolve client questions or problems via various support platforms related ... SQL database and query knowledge * Healthcare clinical workflow experience Netsmart is proud to be ...
Systems Support Analyst - GIS
$54K - $68K/yr
JOB TITLE: Systems Support Analyst - GIS REQUISITION: DIS00Z9 DEPARTMENT: Operations Support ... Familiarity with database programming languages such as SQL. Analytical Mindset; familiarity with ...
Systems Support Analyst - GIS
$54K - $68K/yr
JOB TITLE: Systems Support Analyst - GIS REQUISITION: DIS00Z9 DEPARTMENT: Operations Support ... Familiarity with database programming languages such as SQL. Analytical Mindset; familiarity with ...
Systems Support Analyst - GIS
$54K - $68K/yr
JOB TITLE: Systems Support Analyst - GIS REQUISITION: DIS00Z9 DEPARTMENT: Operations Support ... Familiarity with database programming languages such as SQL. Analytical Mindset; familiarity with ...
Systems Support Analyst - GIS
$54K - $68K/yr
JOB TITLE: Systems Support Analyst - GIS REQUISITION: DIS00Z9 DEPARTMENT: Operations Support ... Familiarity with database programming languages such as SQL. Analytical Mindset; familiarity with ...
Systems Support Analyst - GIS
$54K - $68K/yr
JOB TITLE: Systems Support Analyst - GIS REQUISITION: DIS00Z9 DEPARTMENT: Operations Support ... Familiarity with database programming languages such as SQL. Analytical Mindset; familiarity with ...
Systems Support Analyst - GIS
$54K - $68K/yr
JOB TITLE: Systems Support Analyst - GIS REQUISITION: DIS00Z9 DEPARTMENT: Operations Support ... Familiarity with database programming languages such as SQL. Analytical Mindset; familiarity with ...
Write complex SQL queries to extract, validate, and analyze large datasets. * Support A/B testing and experimentation by defining success metrics and analyzing test results. * Validate analytics ...
Write complex SQL queries to extract, validate, and analyze large datasets. * Support A/B testing and experimentation by defining success metrics and analyzing test results. * Validate analytics ...
Bsa Analyst
Wichita, KS · On-site
$30 - $35/hr
Utilize SQL and data analysis techniques to support business and technical needs. Coordinate ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
New
Bsa Analyst
Wichita, KS · On-site
$30 - $35/hr
Utilize SQL and data analysis techniques to support business and technical needs. Coordinate ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
New
Bsa Analyst
$30 - $35/hr
... • Utilize SQL and data analysis techniques to support business and technical needs. • ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
Bsa Analyst
$30 - $35/hr
... • Utilize SQL and data analysis techniques to support business and technical needs. • ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
Bsa Analyst
$30 - $35/hr
... • Utilize SQL and data analysis techniques to support business and technical needs. • ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
Bsa Analyst
$30 - $35/hr
... • Utilize SQL and data analysis techniques to support business and technical needs. • ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
SQL Tutor
Overland Park, KS · Remote
$18 - $40/hr
... to support students from introductory database concepts through advanced SQL for data analysis, software development, or database administration roles. * Effective Teaching Methods: Ability to ...
SQL Tutor
Overland Park, KS · Remote
$18 - $40/hr
... to support students from introductory database concepts through advanced SQL for data analysis, software development, or database administration roles. * Effective Teaching Methods: Ability to ...
Be Seen First
Sr. Business Intelligence Analyst (277936)
Overland Park, KS · On-site
$70 - $72.46/hr
Web analytics tool, SQL-based databases, data visualization software, etc.). Must be able to work directly with vendors to resolve issues. * Supports Analytics Leads or other leaders for company ...
Quick apply
Be Seen First
Sr. Business Intelligence Analyst (277936)
Overland Park, KS · On-site
$70 - $72.46/hr
Web analytics tool, SQL-based databases, data visualization software, etc.). Must be able to work directly with vendors to resolve issues. * Supports Analytics Leads or other leaders for company ...
SQL Tutor
Wichita, KS · Remote
$18 - $40/hr
... to support students from introductory database concepts through advanced SQL for data analysis, software development, or database administration roles. * Effective Teaching Methods: Ability to ...
SQL Tutor
Wichita, KS · Remote
$18 - $40/hr
... to support students from introductory database concepts through advanced SQL for data analysis, software development, or database administration roles. * Effective Teaching Methods: Ability to ...
The Finance Analyst is an entry-level operational finance role focused on supporting construction projects in accounting, finance, and operations-related functions. Each project runs like a small ...
New
The Finance Analyst is an entry-level operational finance role focused on supporting construction projects in accounting, finance, and operations-related functions. Each project runs like a small ...
New
The Finance Analyst is an entry-level operational finance role focused on supporting construction projects in accounting, finance, and operations-related functions. Each project runs like a small ...
New
The Finance Analyst is an entry-level operational finance role focused on supporting construction projects in accounting, finance, and operations-related functions. Each project runs like a small ...
New
The Finance Analyst is an entry-level operational finance role focused on supporting construction projects in accounting, finance, and operations-related functions. Each project runs like a small ...
New
The Finance Analyst is an entry-level operational finance role focused on supporting construction projects in accounting, finance, and operations-related functions. Each project runs like a small ...
New
The Finance Analyst is an entry-level operational finance role focused on supporting construction projects in accounting, finance, and operations-related functions. Each project runs like a small ...
New
The Finance Analyst is an entry-level operational finance role focused on supporting construction projects in accounting, finance, and operations-related functions. Each project runs like a small ...
New
Entry Level Sql Support Analyst information
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$2.5K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 27 days ago
WellSky rating
7.3
Based on 10 frontline employees who took The Breakroom Quiz
179th of 243 rated software companies
Job description
The Technical Support Analyst is responsible for providing technical support to WellSky clients. The scope of this job includes the timely resolution of user issues by defining technical problems and working with engineering teams to test, validate, and resolve issues as appropriate through SQL.
This opening is with our Bonafide Support team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
- Review, troubleshoot, and document escalated application technical issues.
- Assist engineering teams to identify, debug, test, and resolve client-facing application issues.
- Document Salesforce cases to accurately reflect complete investigation steps taken with resulting outcomes, next steps, and resolutions while including details of all client communications.
- Escalate and document unresolved issues as required and maintain ownership of issue through resolution.
- Ensure required response time and resolution times are met.
- Write, evaluate, and troubleshoot SQL queries to identify, investigate, and correct complex data-related problems.
- Conduct root cause investigations and recommend long-term corrective actions.
- Collaborate with cross-functional teams on continuous process improvements.
- Foster strong client relationships through clear communication, proactive support, and efficient issue resolution processes.
- Perform other job duties as assigned.
Required Qualifications:
- Bachelor's Degree or equivalent work experience
- At least 2-4 years relevant work experience
- SQL proficiency, including experience writing and troubleshooting queries, interpreting data, and joining tables to investigate technical issues
- Experience maintaining clear, accurate technical documentation, including investigation notes, customer communications, and issue resolutions
- Ability to analyze and interpret data to identify trends, troubleshoot application issues, and support data-driven decision making
Preferred Qualifications:
- Experience providing technical customer support in a software or IT environment
- Healthcare or healthcare IT experience, preferably within home health, hospice, or durable medical equipment (DME/HME)
- Experience using a customer relationship management (CRM) platform, such as Salesforce, to manage support cases and customer communications
Job Expectations:
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
#LI-Onsite
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical with Rx, dental, and vision benefits
Mental Health support through EAP
Generous paid time off, plus 13 paid holidays
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
About WellSky
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Overland Park, KS, US
Year founded
1980