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Entry Level Spanish Speaking Call Center Jobs (NOW HIRING)

Quadrant

Medical Call Center

Richmond, VA

$20/hr

... Spanish speaking patients DUTIES: The duties of the Medical Call Center Rep include but are not limited to the following: Answer phone calls Schedule appointments Provide customer service support ...

MCI Careers

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Spanish-speaking skills would be a valuable asset for this position. To be considered for this role ...

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How much do entry level spanish speaking call center jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for entry level spanish speaking call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level Spanish-speaking call center representatives, and how can they be managed effectively?

Entry-level Spanish-speaking call center representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adapting quickly to new products or services. Effective strategies include actively listening to callers, remaining patient and empathetic, and utilizing available scripts or resources provided by the company. Additionally, seeking support from supervisors and participating in ongoing training sessions can help improve confidence and communication skills, making it easier to manage challenging situations.

What are the key skills and qualifications needed to thrive as an Entry Level Spanish Speaking Call Center Representative, and why are they important?

To thrive as an Entry Level Spanish Speaking Call Center Representative, you need fluency in both Spanish and English, strong listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Exceptional communication, patience, and problem-solving abilities help you stand out in this customer-facing role. These skills ensure clear support for diverse clients, efficient issue resolution, and positive customer experiences.

What does an entry level Spanish speaking call center representative do?

An entry level Spanish speaking call center representative assists customers over the phone by answering questions, resolving issues, and providing information in both Spanish and English. They handle inbound or outbound calls, document customer interactions, and follow company protocols to ensure customer satisfaction. This role typically requires strong communication skills, basic computer proficiency, and the ability to remain calm under pressure.
What cities are hiring for Entry Level Spanish Speaking Call Center jobs? Cities with the most Entry Level Spanish Speaking Call Center job openings:
What are the most commonly searched types of Spanish Speaking Call Center jobs? The most popular types of Spanish Speaking Call Center jobs are:
What states have the most Entry Level Spanish Speaking Call Center jobs? States with the most job openings for Entry Level Spanish Speaking Call Center jobs include:
Entry Level Spanish Speaking Call Center jobs near you
Call Center Services Agent I - Bilingual/Spanish Speaking Required

Call Center Services Agent I - Bilingual/Spanish Speaking Required

ORNL Federal Credit Union

Oak Ridge, TN • On-site

Full-time

Posted yesterday

Job description

Location: ORNL FCU Headquarters
Address: 221 S Rutgers Ave, Oak Ridge, TN 37830
Deadline to apply: 6/19/26
Role: The Bilingual Call Center Services Agent assists members and potential members with their telephone requests, explains services, respond to problems, offers additional products and services and directs calls to the appropriate area.
Essential Functions & Responsibilities:
  • Assists members and potential members with inquiries by providing accurate, courteous, timely and professional phone service.
  • Answers questions about products and services and processes member transactions with zero errors.
  • Directs calls to the appropriate area. Directs escalated issues to the next level of authority.
  • Demonstrates and identifies opportunities for needed products and services to members by utilizing skills that drive positive customer service results.
  • Maintains security and compliance for member confidentiality.
  • Interacts with others in a team oriented environment and consistently meets performance expectations.

Required Experience: One or more years of customer service related experience required. One or more years of experience in a call center environment preferred. Bilingual/Spanish speaking is required.
Education: A high school diploma or GED.
Other skills required:
  • Must possess excellent written and verbal communication skills.
  • Must possess mathematical ability to preform basic math skills.
  • Must be detail oriented with strong organizational skills.
  • Must be able to work well with others.
  • Must have the ability to multi-task.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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