In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and ...
Quick apply
In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and ...
Quick apply
In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and ...
$62K - $72K/yr
Well respected and small civil engineering firm seeking an entry level civil engineer. Ideal ... and permitting of site development projects. Our projects include small commercial and ...
Quick apply
$62K - $72K/yr
Well respected and small civil engineering firm seeking an entry level civil engineer. Ideal ... and permitting of site development projects. Our projects include small commercial and ...
Framingham, MA · On-site
$62K - $72K/yr
Well respected and small civil engineering firm seeking an entry level civil engineer. Ideal ... and permitting of site development projects. Our projects include small commercial and ...
Quick apply
Framingham, MA · On-site
$62K - $72K/yr
Well respected and small civil engineering firm seeking an entry level civil engineer. Ideal ... and permitting of site development projects. Our projects include small commercial and ...
$62K - $72K/yr
Well respected and small civil engineering firm seeking an entry level civil engineer. Ideal ... and permitting of site development projects. Our projects include small commercial and ...
Quick apply
$62K - $72K/yr
Well respected and small civil engineering firm seeking an entry level civil engineer. Ideal ... and permitting of site development projects. Our projects include small commercial and ...
Cambridge, MA · On-site
$130 - $175/hr
We sit at the intersection of infrastructure and ML, and work closely with all our ML teams (ML Product teams, R&D, ...) and our infrastructure teams (Core Infra, SRE, Security). We are a small and ...
Cambridge, MA · On-site
$130 - $175/hr
We sit at the intersection of infrastructure and ML, and work closely with all our ML teams (ML Product teams, R&D, ...) and our infrastructure teams (Core Infra, SRE, Security). We are a small and ...
Framingham, MA · On-site
We are seeking an Entry-Level Staff Civil Engineer to join our team. This is an excellent ... Support the design of stormwater management BMPs using HydroCAD * Assist with the design of on-site ...
Quick apply
Framingham, MA · On-site
We are seeking an Entry-Level Staff Civil Engineer to join our team. This is an excellent ... Support the design of stormwater management BMPs using HydroCAD * Assist with the design of on-site ...
Reading, MA · On-site
$130K - $172K/yr
... engineering, site reliability engineering, building and operating systems at scale PREFERRED QUALIFICATIONS - Master's degree in electrical engineering, computer engineering, or equivalent ...
New
Reading, MA · On-site
$130K - $172K/yr
... engineering, site reliability engineering, building and operating systems at scale PREFERRED QUALIFICATIONS - Master's degree in electrical engineering, computer engineering, or equivalent ...
New
Boston, MA · On-site
$70K - $95K/yr
Direct experience selling to DevOps, SRE, or Platform Engineering personas. * Familiarity with open-source projects like Prometheus, Grafana, or ELK stack. * A track record of being in the top 10% of ...
Quick apply
Boston, MA · On-site
$70K - $95K/yr
Direct experience selling to DevOps, SRE, or Platform Engineering personas. * Familiarity with open-source projects like Prometheus, Grafana, or ELK stack. * A track record of being in the top 10% of ...
Boston, MA · On-site
$70K - $95K/yr
Direct experience selling to DevOps, SRE, or Platform Engineering personas. * Familiarity with open-source projects like Prometheus, Grafana, or ELK stack. * A track record of being in the top 10% of ...
Boston, MA · On-site
$70K - $95K/yr
Direct experience selling to DevOps, SRE, or Platform Engineering personas. * Familiarity with open-source projects like Prometheus, Grafana, or ELK stack. * A track record of being in the top 10% of ...
Boston, MA · On-site +1
$70K - $95K/yr
Direct experience selling to DevOps, SRE, or Platform Engineering personas. * Familiarity with open-source projects like Prometheus, Grafana, or ELK stack. * A track record of being in the top 10% of ...
Boston, MA · On-site +1
$70K - $95K/yr
Direct experience selling to DevOps, SRE, or Platform Engineering personas. * Familiarity with open-source projects like Prometheus, Grafana, or ELK stack. * A track record of being in the top 10% of ...
Boston, MA · On-site
$90K - $95K/yr
Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) * Multi-thread into different departments of a complex organization
Boston, MA · On-site
$90K - $95K/yr
Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) * Multi-thread into different departments of a complex organization
Boston, MA · Remote
$200K - $300K/yr
Experience selling to a technical user (security, platform, SRE engineers etc) as well as to a higher decision maker (VP, C-level) * Experience working with inbound, outbound and land & expand motion
Quick apply
Boston, MA · Remote
$200K - $300K/yr
Experience selling to a technical user (security, platform, SRE engineers etc) as well as to a higher decision maker (VP, C-level) * Experience working with inbound, outbound and land & expand motion
Boston, MA · On-site
$131 - $220/hr
... site reliability. Our teams ensure the performance, security, and scalability that clients and ... Partner with product, engineering, and infrastructure teams to embed security within existing ...
New
Boston, MA · On-site
$131 - $220/hr
... site reliability. Our teams ensure the performance, security, and scalability that clients and ... Partner with product, engineering, and infrastructure teams to embed security within existing ...
New
... reliability, and problem solving. The Water and Industrial Infrastructure Division of SGH ... This role offers a pathway from entrylevel field engineer to design, analysis, and project ...
... reliability, and problem solving. The Water and Industrial Infrastructure Division of SGH ... This role offers a pathway from entrylevel field engineer to design, analysis, and project ...
... reliability, and problem solving. The Water and Industrial Infrastructure Division of SGH ... Please do not forward resumes or profiles for any of our job postings to our career site or to any ...
... reliability, and problem solving. The Water and Industrial Infrastructure Division of SGH ... Please do not forward resumes or profiles for any of our job postings to our career site or to any ...
... reliability, and problem solving. The Water and Industrial Infrastructure Division of SGH ... Please do not forward resumes or profiles for any of our job postings to our career site or to any ...
... reliability, and problem solving. The Water and Industrial Infrastructure Division of SGH ... Please do not forward resumes or profiles for any of our job postings to our career site or to any ...
Norwell, MA · On-site
$64 - $68/hr
Participate in daily plant meetings and collaborate with site personnel to prioritize critical work and maintain operational reliability. Qualifications: * Bachelor's degree in Engineering ...
Norwell, MA · On-site
$64 - $68/hr
Participate in daily plant meetings and collaborate with site personnel to prioritize critical work and maintain operational reliability. Qualifications: * Bachelor's degree in Engineering ...
Marlborough, MA · On-site
Responsible for initial review and investigation and escalate serious reportable events (SRE) immediately to the Nurse Manager License/Certification/Education: Required: * Bachelor's degree in ...
Marlborough, MA · On-site
Responsible for initial review and investigation and escalate serious reportable events (SRE) immediately to the Nurse Manager License/Certification/Education: Required: * Bachelor's degree in ...
Cambridge, MA · On-site
$62.50 - $140/hr
## Entry Level RF EngineerApplyremote type: Onsite Requiredlocations: Cambridge, MAtime type: Full ... site social events and discounts to local museums and cultural activities. If this specific job ...
Cambridge, MA · On-site
$62.50 - $140/hr
## Entry Level RF EngineerApplyremote type: Onsite Requiredlocations: Cambridge, MAtime type: Full ... site social events and discounts to local museums and cultural activities. If this specific job ...
Cambridge, MA · On-site
$62.50 - $140/hr
## Entry Level RF EngineerApplyremote type: Onsite Requiredlocations: Cambridge, MAtime type: Full ... site social events and discounts to local museums and cultural activities. If this specific job ...
Cambridge, MA · On-site
$62.50 - $140/hr
## Entry Level RF EngineerApplyremote type: Onsite Requiredlocations: Cambridge, MAtime type: Full ... site social events and discounts to local museums and cultural activities. If this specific job ...
$11.75 - $19.75
1% of jobs
$19.75 - $27.75
0% of jobs
$27.75 - $35.75
0% of jobs
$35.75 - $43.75
2% of jobs
$43.75 - $51.75
4% of jobs
$51.75 - $59.75
17% of jobs
$59.83 is the 25th percentile. Wages below this are outliers.
$59.75 - $67.75
27% of jobs
$67.75 - $75.75
20% of jobs
$77.13 is the 75th percentile. Wages above this are outliers.
$75.75 - $83.75
17% of jobs
$83.75 - $91.75
6% of jobs
$91.75 - $99.76
4% of jobs
$11
$69
$99
To thrive as an Entry Level Site Reliability Engineer, you need a solid understanding of Linux systems, networking fundamentals, basic programming or scripting (such as Python or Bash), and generally a bachelor's degree in computer science or a related field. Familiarity with cloud platforms (like AWS, GCP, or Azure), configuration management tools (such as Ansible or Terraform), and version control systems (like Git) is commonly expected, while certifications can be a plus. Strong problem-solving skills, attention to detail, excellent communication, and a collaborative mindset will help you stand out in this position. These skills and qualities are vital for maintaining system reliability, quickly resolving incidents, and effectively supporting development teams in a dynamic operations environment.
As an Entry Level Site Reliability Engineer, you’ll often be responsible for monitoring system performance, responding to incidents, automating operational tasks, and assisting with software deployments. You may also support your team in troubleshooting issues, documenting solutions and procedures, and participating in on-call rotations. Collaboration with software developers, IT support, and other SREs is common to ensure systems are reliable and scalable. Over time, you’ll gain exposure to more advanced tasks like infrastructure improvement projects and building new automation tools, setting a strong foundation for career growth in site reliability engineering.
An Entry Level Site Reliability Engineer (SRE) is responsible for maintaining the reliability, scalability, and performance of software systems. They help bridge the gap between software development and IT operations by automating processes, monitoring system health, and responding to incidents. Entry-level SREs typically work on tasks such as writing scripts, managing cloud infrastructure, and improving deployment pipelines. They collaborate with development and operations teams to ensure systems run efficiently and with minimal downtime. Strong problem-solving skills and a foundational understanding of coding, networking, and cloud services are essential for success in this role.

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 8 days ago
7.2
Based on 9 frontline employees who took The Breakroom Quiz
180th of 242 rated software companies
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.
We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.
What we do
Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.
What you’ll do
Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.
What you’ll need
Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.
Our Environment
Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
#LI-TS1
#LI-Hybrid
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $96,000.00 - $132,000.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.Sourced by ZipRecruiter
Computer and computer peripheral equipment and software wholesalers
51 - 200 Employees
Wilmington, MA, US
2005