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Entry Level Servicenow Support Jobs (NOW HIRING)

Fusion HCR

Tech Support Analyst

Birmingham, AL

... preferred. * Entry-level candidates are encouraged to apply; equivalent education, training ... Familiarity with technologies such as Active Directory, VoIP, ServiceNow, Cisco, and network ...

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MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

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Entry Level Servicenow Support information

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How much do entry level servicenow support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level servicenow support in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Servicenow Support vs ServiceNow Administrator?

AspectEntry Level Servicenow SupportServiceNow Administrator
CertificationsBasic ServiceNow certifications, ITILAdvanced certifications, ServiceNow Certified System Administrator
Work EnvironmentSupport teams, help desk, troubleshootingConfiguration, customization, system management
ResponsibilitiesTicket resolution, user support, basic system tasksSystem setup, workflows, user management

Entry Level Servicenow Support roles focus on assisting users, troubleshooting issues, and handling support tickets, often requiring basic certifications. ServiceNow Administrators handle system configuration, customization, and maintenance, requiring advanced certifications and technical expertise. While both roles work within the ServiceNow platform, the Support role is more user-facing and operational, whereas the Administrator role involves system management and optimization.

Is Entry Level ServiceNow Support still in demand?

Entry Level ServiceNow Support roles are in demand due to organizations increasingly adopting ServiceNow for IT service management and automation. These positions often require basic knowledge of the platform, troubleshooting skills, and certifications like ServiceNow Certified System Administrator, making them accessible for entry-level candidates and expected to grow with digital transformation efforts.

What are entry-level ServiceNow support jobs?

Entry-level ServiceNow support jobs involve assisting with the administration, troubleshooting, and user support of the ServiceNow platform. These roles typically require basic knowledge of IT service management, familiarity with ServiceNow modules, and strong communication skills; certifications like the ServiceNow Certified System Administrator can be beneficial. Support specialists often work under supervision to resolve user issues and maintain system performance.

What is the average entry level ServiceNow support salary?

Entry-level ServiceNow Support roles typically offer salaries ranging from $50,000 to $70,000 annually, depending on location and company size. Candidates with certifications or basic knowledge of ServiceNow platform administration and support tools may command higher starting salaries.

What cities are hiring for Entry Level Servicenow Support jobs?

Cities with the most Entry Level Servicenow Support job openings:

What are the most commonly searched types of Servicenow Support jobs?

The most popular types of Servicenow Support jobs are:

What states have the most Entry Level Servicenow Support jobs?

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Entry Level Servicenow Support jobs near you

IT Support Technician - Entry Level

Dice Talent & Staffing Solutions

Englewood, CO • On-site

$21.25 - $29.25/hr

Other

Re-posted 4 days ago

Job description

We''re looking for an IT Support Technician to join our Contact Center IT Support team. This is a multi-site, multi-tenant environment supporting roughly 6,000 users, and we need someone who has been in the trenches handling real volume, diagnosing real problems, and owning the outcome. If you''ve only done password resets, this isn''t the role for you. If you''ve supported enterprise-scale environments and know the difference between a broken system and one that just doesn''t conform to policy, we want to talk.

What You''ll Do

  • Provide Tier 1 support via phone, email, chat, and ticket queues across a large enterprise environment
  • Diagnose and resolve hardware, software, VPN, and network connectivity issues
  • Monitor network sites and identify whether outages are ISP or power-related, escalating to higher tiers when needed
  • Support and manage endpoints through Intune, Azure Virtual Desktop, and Windows 365
  • Work within a hybrid Active Directory and EntraID environment
  • Use BeyondTrust and other remote access tools to support users across multiple sites
  • Contribute to the team''s expansion into application monitoring as the department evolves
  • Track and manage work through ServiceNow

What We''re Looking For

  • Experience supporting enterprise-scale environments. Candidates who have supported hundreds to thousands of users will stand out
  • Solid troubleshooting skills across hardware, software, VPN (zero trust), and network issues
  • Familiarity with Azure, Hybrid AD, EntraID, Windows 365, Intune, and remote access tools
  • ServiceNow experience strongly preferred
  • A customer-first mindset and strong communication skills this team lives on the phone
  • The right attitude and technical aptitude matter more than checking every box; we''ve had great success developing strong candidates who bring the drive to grow

Apply