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Entry Level Servicenow Support Jobs (NOW HIRING)

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

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Entry Level Servicenow Support information

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How much do entry level servicenow support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level servicenow support in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Servicenow Support vs ServiceNow Administrator?

AspectEntry Level Servicenow SupportServiceNow Administrator
CertificationsBasic ServiceNow certifications, ITILAdvanced certifications, ServiceNow Certified System Administrator
Work EnvironmentSupport teams, help desk, troubleshootingConfiguration, customization, system management
ResponsibilitiesTicket resolution, user support, basic system tasksSystem setup, workflows, user management

Entry Level Servicenow Support roles focus on assisting users, troubleshooting issues, and handling support tickets, often requiring basic certifications. ServiceNow Administrators handle system configuration, customization, and maintenance, requiring advanced certifications and technical expertise. While both roles work within the ServiceNow platform, the Support role is more user-facing and operational, whereas the Administrator role involves system management and optimization.

Is Entry Level ServiceNow Support still in demand?

Entry Level ServiceNow Support roles are in demand due to organizations increasingly adopting ServiceNow for IT service management and automation. These positions often require basic knowledge of the platform, troubleshooting skills, and certifications like ServiceNow Certified System Administrator, making them accessible for entry-level candidates and expected to grow with digital transformation efforts.

What are entry-level ServiceNow support jobs?

Entry-level ServiceNow support jobs involve assisting with the administration, troubleshooting, and user support of the ServiceNow platform. These roles typically require basic knowledge of IT service management, familiarity with ServiceNow modules, and strong communication skills; certifications like the ServiceNow Certified System Administrator can be beneficial. Support specialists often work under supervision to resolve user issues and maintain system performance.

What is the average entry level ServiceNow support salary?

Entry-level ServiceNow Support roles typically offer salaries ranging from $50,000 to $70,000 annually, depending on location and company size. Candidates with certifications or basic knowledge of ServiceNow platform administration and support tools may command higher starting salaries.

What cities are hiring for Entry Level Servicenow Support jobs?

Cities with the most Entry Level Servicenow Support job openings:

What are the most commonly searched types of Servicenow Support jobs?

The most popular types of Servicenow Support jobs are:

What states have the most Entry Level Servicenow Support jobs?

States with the most job openings for Entry Level Servicenow Support jobs include:

Entry Level Servicenow Support jobs near you

ServiceNow Business Analyst (Service Portal) with Security Clearance

Blue Rose Consulting Group, Inc.

Arlington, VA • On-site

Other

Posted 12 days ago

Job description

ServiceNow Business Analyst Location: Remote - with hybrid support (1-2 days onsite in Rosslyn, VA; must be local to DMV area) Make an Impact Where It Matters Most Blue Rose Consulting Group, Inc. (Blue Rose) is seeking a ServiceNow Business Analyst to support a federal client in delivering software solutions that drive mission-critical operations. In this role, you will support the technical implementation of software product delivery by working closely with stakeholders and technical teams to gather requirements, support testing, and ensure solutions align with business needs. This is an ideal opportunity for a Business Analyst with early-to-mid level ServiceNow experience looking to grow within a federal environment. Responsibilities As a ServiceNow Business Analyst, you will: * Support the technical implementation of software product delivery * Interface with business stakeholders, technical team members, and end users to gather and document requirements * Develop user stories, workflows, and functional specifications based on client needs * Support the technical implementation of ServiceNow and related software solutions * Apply industry best practices and software expertise to design solutions that align with business processes * Assist in developing and executing test plans, test cases, and test scripts * Support User Acceptance Testing (UAT), defect tracking, and validation of system functionality * Collaborate with development teams to ensure delivered solutions meet and exceed functional requirements * Maintain documentation for requirements, testing, and system processes Schedule & Shift Details * Full-time (40 hours/week) * Remote with hybrid support (1-2 days onsite in Rosslyn, VA; must be local to DMV area; East Coast hours required) Requirements * U.S. Citizenship required * Active Secret clearance required * Minimum of 2-4 years of experience as a Business Analyst supporting IT or software delivery * 0-2 years of experience with ServiceNow or similar ITSM platforms (entry-level exposure acceptable) * 0-2 years of experience with Software Development Life Cycle (SDLC) processes * 0-2 years of experience with functional test planning * Experience gathering requirements and translating them into functional documentation * Exposure to application testing and writing test scripts is ideal * Strong communication skills with the ability to work with both business and technical teams Preferred Qualifications * Experience supporting ServiceNow implementations or ITSM workflows * Exposure to functional test planning or QA processes * Experience working in Agile environments (Scrum or SAFe) * Familiarity with tools such as Jira, Azure DevOps, or similar * Experience supporting federal or government programs Why Join Blue Rose? * Support mission-critical federal software delivery efforts * Gain hands-on experience with ServiceNow and enterprise IT systems * Work in a collaborative Agile environment with growth opportunities * Hybrid flexibility while supporting national priorities Apply Today Email: Website: www.bluerose-consulting.com/careers LinkedIn: https://www.linkedin.com/company/blue-rose-consulting-group-inc/

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