ZipRecruiter

Log In

2

Entry Level Service Desk Jobs in Georgia (NOW HIRING)

Georgia Institute of Technology

Accountant II

Atlanta, GA · On-site

$48K - $51K/yr

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher ...

Savannah State University

Accountant II

Savannah, GA · On-site

$48K - $51K/yr

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher ...

Motion Recruitment

Sales - Entry Level

Atlanta, GA · On-site

$50K/yr

As a full-desk recruiter, you'll work with clients to find the right candidates to fill their open ... service provider offering outsourced talent solutions, perm and contingent staffing, and MSP ...

Albany State University

Financial Aid Counselor I

Albany, GA · On-site

$35K - $47K/yr

... an entry-level position within a financial aid office. Sponsorship is not available for this ... For technical support, please call the USG Service Desk at (877) 251-2644, or by email at support ...

MCI Careers

Customer Service Agent

Savannah, GA · On-site

$15/hr

We are looking for Customer Service Representatives to support inbound customer service, help desk ... This is an entry-level position that offers on the job paid training. Compensation is commensurate ...

MCI Careers

Customer Service Agent

Savannah, GA · On-site

$15/hr

We are looking for Customer Service Representatives to support inbound customer service, help desk ... This is an entry-level position that offers on the job paid training. Compensation is commensurate ...

MCI Careers

Customer Service Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

We are looking for Customer Service Representatives to support inbound customer service, help desk ... This is an entry-level position that offers on the job paid training. Compensation is commensurate ...

MCI Careers

Customer Service Agent

Savannah, GA

$12 - $16/hr

We are looking for Customer Service Representatives to support inbound customer service, help desk ... This is an entry-level position that offers on the job paid training. Compensation is commensurate ...

previous pagenext page

Showing results 21-40

All JobsService Desk JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Georgia

Entry Level Service Desk information

See Georgia salary details

$7

$17

$32

How much do entry level service desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level service desk in Georgia is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $20.10 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

Is helpdesk a good entry-level job?

A helpdesk or service desk position is considered a good entry-level job in IT, offering opportunities to develop technical troubleshooting, customer service, and communication skills. It often requires basic knowledge of operating systems, hardware, and software, and can serve as a stepping stone to more advanced IT roles.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions typically do not require prior experience, but having basic knowledge of computer hardware, software, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers often provide on-the-job training for new hires without experience.
What are the most commonly searched types of Service Desk jobs in Georgia? The most popular types of Service Desk jobs in Georgia are:
What cities in Georgia are hiring for Entry Level Service Desk jobs? Cities in Georgia with the most Entry Level Service Desk job openings:
Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,601 per year, or $17.1 per hour.

Front Desk and Office Assistant - Entry Level

DESIGN & REMODEL BROTHERS LLC

Woodstock, GA • On-site

$10 - $15/hr

Full-time

Posted 25 days ago

Job description

Benefits & Perks
  • Career Growth Opportunities
  • Paid Training
  • Friendly & Supportive Team Environment
  • Modern Design Showroom
  • Employee Discounts
  • Opportunity to Start a Career in the Construction Industry
Job Summary
Design & Remodel Brothers is seeking a friendly, dependable, and organized Front Desk & Office Assistant to join our growing remodeling company.
This entry-level position is perfect for someone looking to begin a career in customer service, business administration, or office management. We are looking for a positive, motivated individual with strong communication skills and a willingness to learn. Previous internship or office experience is a plus but not required.
As the first point of contact for our clients, you'll help create a welcoming experience while supporting our administrative team with daily office operations.
Responsibilities
  • Answer and direct incoming phone calls
  • Welcome homeowners and visitors
  • Schedule appointments and consultations
  • Perform daily client intake
  • Organize and file physical and digital documents
  • Keep the showroom clean and presentable
  • Scan, print, and prepare documents
  • Assist with office supplies and inventory
  • Enter customer information into company software
  • Perform light data entry
  • Support the Administrative Manager
  • Assist other departments as needed
  • Maintain confidentiality
  • Help keep daily office operations running smoothly
Qualifications
  • Friendly, dependable, and punctual
  • Organized with strong attention to detail
  • Comfortable communicating with customers
  • Able to multitask in a fast-paced environment
  • Professional appearance and attitude
  • Basic computer skills (Google Workspace or Microsoft Office preferred)
  • Willing to learn new software and procedures
  • Team player with a positive attitude
Ideal Candidate
  • Looking for a first office position
  • Recent high school or college graduate
  • Interested in administration and customer service
  • Enjoys organization and helping others
  • Wants long-term career growth
What You'll Learn
  • Customer Service
  • Office Administration
  • Scheduling
  • Filing Systems
  • CRM Software
  • Google Workspace
  • Residential Remodeling Operations
  • Professional Communication
  • Time Management
  • 90-day performance review
  • Raises based on performance, attendance, reliability, and initiative
Schedule
  • Up to 40 hours per week
  • 5 Days a week
  • Occasional company events
Why Join Us?
At Design & Remodel Brothers, we hire for attitude and potential. We provide training, mentorship, and opportunities to grow within our company while helping homeowners create beautiful living spaces.