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Entry Level Service Desk Jobs in Colorado (NOW HIRING)

True North Group LLC.

Entry-Level Sales Agent

Boulder, CO · On-site

$50K - $70K/yr

This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Bachelor's degree or associate's degree --recent graduates welcome. 2 years customer service or ...

MSI

Customer Service Representative (CSR)

Aurora, CO · On-site

$19 - $22/hr

Front-desk duties include guiding customers through the showroom and assisting with product ... Entry Level Employment Type: Full-time Compensation: This hourly, non-exempt position pays from ...

RF-SMART, a division of ICS

Customer Support l

Littleton, CO · On-site

$17 - $21.75/hr

Enter cases for complex issues to functional/technical support analysts. Entry-level support role ... Log all help desk interactions * Redirect complex issues to appropriate resources * Identify and ...

Posted today

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Entry Level Service Desk information

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How much do entry level service desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level service desk in Colorado is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $25.00 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions often do not require prior experience, but candidates typically need strong communication skills, basic computer knowledge, and sometimes relevant certifications like CompTIA A+. Employers may provide on-the-job training to develop technical skills and familiarity with ticketing systems and remote support tools.

What are the most commonly searched types of Service Desk jobs in Colorado?

The most popular types of Service Desk jobs in Colorado are:

What cities in Colorado are hiring for Entry Level Service Desk jobs?

Cities in Colorado with the most Entry Level Service Desk job openings:

Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,334 per year, or $21.3 per hour.

Entry-Level Sales Agent

True North Group LLC.

Colorado Springs, CO • On-site

$50K - $70K/yr

Full-time

Re-posted 9 hours ago

Job description

Join Our Team at True North Group!

Position: Entry-Level Sales Agent

Number of Openings: 1 Territory Role Available

Start Your Career with True North Group


If you're ready to stop clocking in and start leveling up, welcome to True North Group—a company built around protecting families, growing leaders, and unlocking potential.

We partner with small business owners to bring world-class supplemental benefits to their employees, and we're looking for energetic, coachable individuals to help us expand. We want you to provide real conversations that make a real difference.

This is a ground-floor opportunity for those ready to hustle, learn, and grow into something more.

What You'll Be Doing


As a Sales Agent, you'll work face-to-face with business owners and employees in your area. This is an outside sales position—you'll be out in the field, not stuck behind a desk.

Your role will include:


Setting and attending appointments with small businesses

Presenting supplemental benefit packages to employees in group settings

Helping individuals select the right coverage for their needs

Following up with clients and providing ongoing support

Using CRM tools to track your progress and set goals

Plugging into a structured, supportive team culture

What You'll Get


At True North Group, we reward hustle with real benefits—not just promises.

You can expect:

Weekly Draw Pay with commission and bonuses

Day-One Training and ongoing mentorship

Incentive Trips, Stock Bonuses, and Weekly Recognition

Career Advancement Paths into Leadership and Training

A Team That Invests in Your Personal Growth

What We're Looking for

We don't require sales experience, just the right mindset. We train the skills, you bring the energy.

We're looking for someone who is:

Comfortable talking with people

Motivated by growth, achievement, and team wins

Positive, coachable, and adaptable

A fast learner who can follow systems and plans

Willing to get licensed in Health & Life insurance within 30 days - we reimburse the fees and support your preparation.

Extra Credit If You've Got:

Bachelor's degree or associate's degree —recent graduates welcome.

2 years customer service or hospitality experience

A background in sports, leadership, or team-based environments

Entrepreneurial drive or interest in business ownership

This Isn't Just a Job—It's a Launchpad

If you're looking for a "clock-in, clock-out" job, this isn't it. But if you want to grow, get paid what you're worth, and be part of something that matters then you're in the right place.

Apply now, and let's get you started.

www.thetruenorthgroupllc.com