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Entry Level Service Desk Jobs in Colorado (NOW HIRING)

MDC Holdings

Disclosure Desk Associate

Denver, CO · On-site

Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a ... This role may provide guidance to new or entry-level team members as needed. Primary ...

Aspen Art Museum

Guide

Aspen, CO · On-site

$23.74/hr

Staff the galleries as assigned and the service desk if needed. * Observe visitors and take ... Location Aspen, CO Department Guide Employment Type Part-Time, Non-Exempt Experience Entry-level ...

Aspen Art Museum

Guide

Aspen, CO · On-site

$23/hr

Staff the galleries as assigned and the service desk if needed. * Observe visitors and take ... Location Aspen, CO Department Guide Employment Type Part-Time, Non-Exempt Experience Entry-level ...

Aspen Art Museum

Guide

Aspen, CO · On-site

$23.74/hr

Staff the galleries as assigned and the service desk if needed. * Observe visitors and take ... Location Aspen, CO Department Guide Employment Type Part-Time, Non-Exempt Experience Entry-level ...

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All JobsService Desk JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Colorado

Entry Level Service Desk information

See Colorado salary details

$9

$21

$39

How much do entry level service desk jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for entry level service desk in Colorado is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $25.00 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions often do not require prior experience, but candidates typically need strong communication skills, basic computer knowledge, and sometimes relevant certifications like CompTIA A+. Employers may provide on-the-job training to develop technical skills and familiarity with ticketing systems and remote support tools.

What are the most commonly searched types of Service Desk jobs in Colorado?

The most popular types of Service Desk jobs in Colorado are:

What cities in Colorado are hiring for Entry Level Service Desk jobs?

Cities in Colorado with the most Entry Level Service Desk job openings:

Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,334 per year, or $21.3 per hour.

Entry level Service Desk Technician

Denver, CO

Ask IT consulting
IT Services • 51 - 200 employees
Learn more about Ask IT consultingexternal

Contractor

Re-posted 20 days ago

Job description

Company Description


ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Network Security Engineer for one of our client at  Columbia SC

Job Description

The Service Desk is responsible for Tier I and II support. The temporary positions include Tier 1 as well as answering all incoming calls to the Service Desk. Due to the importance and high visibility of this position, it is expected that a person coming in to the Service Desk have basic troubleshooting skills of computer systems and software, customer service skills and knowledge of answering phones in a call center environment.

Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

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