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Entry Level Service Advisor Jobs in Virginia (NOW HIRING)

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Automotive Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Automotive Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Automotive Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Automotive Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Automotive Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Automotive Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Automotive Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

Automotive Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service ... You'll work with some of the best American and import vehicle lines, from entry-level to high-end ...

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Entry Level Service Advisor information

See Virginia salary details

$11

$25

$45

How much do entry level service advisor jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for entry level service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What are entry level service advisors?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

How much do entry level service advisors make?

Entry-level service advisors typically earn between $25,000 and $40,000 annually, with some earning higher based on location, experience, and dealership size. They often receive additional compensation through commissions or bonuses for upselling services and parts.

What jobs pay 4000 a week without a degree?

Entry level service advisors typically do not earn $4,000 a week; however, some high-paying roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can reach or exceed that level with experience and commissions. These jobs often require strong communication skills, certifications, or licensing but may not require a college degree.

What are the key skills and qualifications needed to thrive as an Entry Level Service Advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What qualifications do I need to be a service advisor?

To become an entry-level service advisor, candidates typically need a high school diploma or equivalent. Strong communication skills, basic knowledge of automotive systems, and customer service experience are beneficial; some employers may also prefer familiarity with dealership management software. Certifications are not usually required but can enhance job prospects.

What jobs pay 700 a day?

Entry Level Service Advisors typically do not earn $700 a day; such high daily earnings are more common in specialized or high-demand roles like sales managers, certain freelance consultants, or skilled trades with commission structures. Most entry-level service advisor positions offer hourly wages or salaries below this amount, but experienced professionals with bonuses or commissions in automotive or technical fields can reach or exceed this level with additional incentives.
What are the most commonly searched types of Service Advisor jobs in Virginia? The most popular types of Service Advisor jobs in Virginia are:
What are popular job titles related to Entry Level Service Advisor jobs in Virginia? For Entry Level Service Advisor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Service Advisor jobs in Virginia look for? The top searched job categories for Entry Level Service Advisor jobs in Virginia are:
Infographic showing various Entry Level Service Advisor job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,479 per year, or $25.7 per hour.

Service Advisor

Casey BMW

Newport News, VA โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Service Advisor - Join the Winning Team at Casey Auto Group!

Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a motivated and dynamic Automotive Service Advisor to join our team. This is your opportunity to be the trusted link between our customers and our expert technicians, all while building a rewarding and stable career.

At Casey Auto Group, you'll be the face of our service department, helping customers feel confident and cared for. You'll work with some of the best American and import vehicle lines, from entry-level to high-end luxury.

Why You'll Love It Here:

  • Customer Champion: This role involves direct communication with customers, helping them understand their vehicle's needs and ensuring a positive experience.
  • Career Growth: There are opportunities for advancement within the Casey Auto Group. Starting as a service advisor can lead to management roles or other specialized positions.
  • Job Stability: As a family-owned and operated company, we offer stable employment in an industry that is always in demand.
  • Passion for Cars: If you have an interest in vehicles and mechanics, this role allows you to immerse yourself in that passion daily.

Your Responsibilities:

As a Service Advisor, you will play a key role in delivering an exceptional customer experience. Your responsibilities will include:

  • Overseeing service orders and the flow of the Drive Lane to ensure prompt, courteous, and effective service.
  • Providing concierge support for all owner inquiries, whether over the phone or in person.
  • Distributing work efficiently among technicians and ensuring the daily inventory of technician time is consistently sold.
  • Answering technical questions about vehicle problems, warranties, services, and repairs.
  • Maintaining customer happiness scores at or above company standards.
  • Assisting in diagnosing vehicle problems, ordering parts, and overseeing warranty claims.
  • Collaborating with upper management on hiring and disciplinary decisions for the service department.

Qualifications:

Weโ€™re seeking a service-oriented individual who is eager to excel in a fast-paced environment. You should have:

  • Previous experience.
  • Demonstrated ability to manage others.
  • Strong record of positive customer satisfaction results.
  • Organized and friendly personality with fantastic communication skills.
  • Time management skills and the ability to work with little supervision.
  • A professional, well-groomed personal appearance.
  • A valid driverโ€™s license and a clean driving record.
  • Must be at least 18 years of age.

What We Will Give You:

At Casey Auto Group, we take care of our team members with a comprehensive benefits package and the resources you need to succeed:

  • Competitive Pay and weekly paychecks
  • Professional Development: Ongoing training and career advancement opportunities
  • Comprehensive Benefits:
    • Medical, Dental, and Vision Insurance
    • FSA/HSA/LPFSA
    • Prescription drug coverage
    • HealthJoy App- company paid healthcare navigation tool
    • Employee Assistance Program
    • 401(k) with company contribution upon eligibility
    • Short- and Long-Term Disability
    • Legal Resources coverage & ID Protection
  • Work-Life Balance:
    • Vacation & Holiday pay
  • Employee Perks:
    • Employee referral bonus programs
    • Employee parts & service discounts
    • Discounted gym memberships to OneLife & YMCA

Accelerate Your Career Today!

This isnโ€™t just a jobโ€”itโ€™s a career path with limitless potential. If youโ€™re a passionate, motivated professional who shares our drive for excellence, Casey Auto Group is the place for you.

Apply today and join the Casey Auto Group familyโ€”where success is driven by passion, performance, and persistence.

Casey Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.