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Entry Level Service Advisor Jobs in Georgia (NOW HIRING)

Akins Ford

Entry Level Service Technician

Winder, GA · On-site

We are looking for an Entry Level Service Technician to join our growing team! The day-to-day ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Akins Ford

Entry Level Service Technician

Winder, GA · On-site

We are looking for an Entry Level Service Technician to join our growing team! The day-to-day ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Akins Ford

Entry Level Service Technician

Winder, GA · On-site

We are looking for an Entry Level Service Technician to join our growing team! The day-to-day ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Car Spa, Inc.

Service Advisor

Marietta, GA · On-site

$15 - $17/hr

Position Overview This is an entry-level position. As a Service Advisor you are the face of our car wash, responsible for greeting customers, promoting car wash packages and memberships, and ...

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Entry Level Service Advisor information

See Georgia salary details

$10

$21

$38

How much do entry level service advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level service advisor in Georgia is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.19 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What do you need to become an entry level service advisor?

To become an entry level service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic knowledge of automotive systems or the industry. Prior experience in retail or customer service can be helpful, and some employers may provide on-the-job training. Certifications are not usually required but can enhance prospects.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. On-the-job training is common, and some employers prefer candidates with customer service experience or familiarity with dealership management systems. Certification is not mandatory but can improve job prospects and advancement opportunities.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What are the most commonly searched types of Service Advisor jobs in Georgia? The most popular types of Service Advisor jobs in Georgia are:
What are popular job titles related to Entry Level Service Advisor jobs in Georgia? For Entry Level Service Advisor jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level Service Advisor jobs in Georgia look for? The top searched job categories for Entry Level Service Advisor jobs in Georgia are:
Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,547 per year, or $21.9 per hour.

Automotive Service Advisor - Group 1 Ford of Kennesaw

Group 1 Automotive, Inc.

Kennesaw, GA

$100K/yr

Full-time

Re-posted 27 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

79th of 150 rated car dealerships

Job description

Overview

Group 1 Ford of Kennesaw has been a pillar in the Kennesaw community for 30 plus years. We are looking to jump start the careers of our local community members that want to get into the automotive repair business through our entry level service advisor program

We are growing and looking for a Quality Automotive Service Advisor to join our team. Whether experienced or new to the business we want you. This is a great opportunity to grow a fabulous career utilizing paid factory and dealership education and training!

Our Service Advisors should be passionate about customer service and enjoy interacting with people throughout the working day. A career path as a Certified Ford Service Advisor can yield over $100k yearly. Start your Career today, let us fast track you to a great future.

We offer...

  • Sign-on bonus of up to $5,000 available for candidates with current Ford Certified Experience
    • Terms and conditions will be discussed during the interview
  • Salary Based Pay Plan, Plus Bonuses
  • A Great Working Environment
  • A Structured, Self-Paced Career Path Leading to Management Opportunities
  • Service Advisor University – Paid for by Group 1 Automotive
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time off (earn up to 3 weeks of paid vacation time)
  • Employee Vehicle Purchase Program

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.


Qualifications

You need…

  • Ford Experience is Required
  • Positive & Friendly Attitude
  • Interpersonal Communication Skills
  • Basic Computer Skills
  • Strong Desire to Provide an Exceptional Client Experience
  • Ability to Achieve Targeted Goals
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License

What Group 1 Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

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