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Service Advisor Trainee Jobs in Georgia (NOW HIRING)

Hennessy Lexus

Service Advisor Trainee

Duluth, GA · On-site

Description As a Service Advisor Trainee at Hennessy Lexus of Gwinnett, you will play a crucial role in delivering exceptional customer service and ensuring the smooth flow of the service process.

Hennessy Lexus

Service Advisor Trainee

Atlanta, GA · On-site

Description As a Service Advisor Trainee at Hennessy Lexus of Atlanta, you will play a crucial role in delivering exceptional customer service and ensuring the smooth flow of the service process.

U.S. Xpress, Inc.

PDOP Advisor

Tunnel Hill, GA · On-site

$21.01 - $24.72/hr

This position is responsible for overseeing the graduation of trainees completing the required ... customer service, etc. required. • Experience in the transportation industry a plus. Skills ...

Peak Performance Team

Automotive Tecnichan

Atlanta, GA · On-site

... service advisor * Maintain strict adherence to dealership policies on vehicle care and operation * Complete story and/or documentation for client repairs * Assist in mentoring technician trainees

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Service Advisor Trainee information

What jobs pay 4000 a week without a degree?

Service Advisor Trainees typically do not earn $4,000 weekly without experience or certifications. High-paying roles that can reach this level without a degree include certain sales positions, real estate agents, or skilled trades like commercial electricians or HVAC technicians, especially with experience and commissions. These jobs often require specialized skills, on-the-job training, or licensing but not necessarily a college degree.

What is the difference between Service Advisor Trainee vs Service Advisor?

AspectService Advisor TraineeService Advisor
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; experience preferred; certifications optional
Work EnvironmentEntry-level, training-focused, dealership or repair shopCustomer-facing, service department, fast-paced
Job ResponsibilitiesAssisting with customer inquiries, learning service processesCommunicating with customers, recommending services, managing repairs

The main difference is that a Service Advisor Trainee is in an entry-level position focused on learning the role, while a Service Advisor is an experienced professional actively managing customer service and repair processes. Trainees are in training, whereas Service Advisors handle daily customer interactions independently.

What qualifications do I need to be a service advisor?

To become a service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and some experience in automotive or service industry environments. Knowledge of automotive systems and tools, along with basic computer skills, can be beneficial. Certifications are not always required but can improve job prospects.

What is a service advisor trainee?

A service advisor trainee is an entry-level position in automotive service departments where the individual learns to assist customers, understand vehicle repairs, and coordinate between technicians and clients. The role often involves developing communication skills, understanding service processes, and may require on-the-job training or certification programs.

How much do service advisors make starting?

Starting salaries for service advisors typically range from $30,000 to $40,000 annually, depending on location, experience, and dealership size. Entry-level service advisors often earn additional commissions or bonuses based on performance and customer satisfaction.
What are the most commonly searched types of Service Advisor jobs in Georgia? The most popular types of Service Advisor jobs in Georgia are:
What cities in Georgia are hiring for Service Advisor Trainee jobs? Cities in Georgia with the most Service Advisor Trainee job openings:
Service Advisor Trainee jobs near you
Infographic showing various Service Advisor Trainee job openings in Georgia as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution.

Service Advisor Trainee

Hennessy Auto Group

Atlanta, GA • On-site

Full-time

Retirement

Re-posted 18 days ago

Job description

As a Service Advisor Trainee at Hennessy Lexus of Atlanta, you will play a crucial role in delivering exceptional customer service and ensuring the smooth flow of the service process. Your primary responsibilities will involve introducing customers to the service process, obtaining necessary information, and providing support throughout their visit. This role is intended to help you learn the service consultation process to grow you into a service advisor. It requires attention to detail, excellent communication skills, and a customer-centric approach.
What We Offer:
  • Top-notch facilities
  • Paid training and certifications
  • Unlimited career growth opportunities
  • Full range benefits
  • 401(k) with matching contributions

What You'll Do:
  • Greet customers upon arrival and identify the reason for their visit.
  • Verify customer and vehicle information and initiate the repair order process to ensure accurate documentation.
  • Establish a positive and friendly relationship with customers to foster trust and confidence in the dealership's service offerings.
  • Label vehicles with appropriate tags for identification and securely manage keys to prevent misplacement.
  • Perform initial vehicle walkaround including taking pictures of the dashboard, turning wheels to the left, measuring tire tread depth, inspecting wiper blades, and taking pictures of the exterior.
  • Suspend the repair order in Reynolds and facilitate a smooth hand-off to the appropriate advisor, giving a brief explanation of the customer's needs
  • Manage the arrangement of vehicles and coordinate with valet staff to optimize workflow.
  • Ensure cleanliness and protection of customer vehicles.
  • Assist in handling customer transactions accurately and professionally.
  • Escort customers to their vehicles and provide a summary of services.
  • Assist in the pickup and delivery of customers and their vehicles.
  • Facilitate loaner vehicle contracts and manage the check-in process as needed.
  • All other duties as assigned.

Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are:
  • Accountability - We take ownership of our words, actions, results, and commitments.
  • Teamwork - We are better when we work together.
  • Kindness - We show compassion and care for others.
  • Grit - We have the heart and determination to see it through.
  • Integrity - We are trustworthy, honest, and do what's right.
  • Curiosity - We ask questions to seek understanding.

Requirements
What We Expect:
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Basic automotive knowledge is a plus.
  • Customer service experience preferred.
  • Ability to multitask in a fast-paced environment.
  • Valid GA driver's license and acceptable driving record are required.
  • Must submit to a background check and drug screen.

Working Environment & Physical Demands
Must be able to perform physical activities such as, but not limited to, lifting equipment (up to 25 lbs. unassisted), bending, standing, walking and driving vehicles. Must be able to handle working long hours and weekends.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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