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Entry Level Salesforce Help Desk Jobs in Baltimore, MD

Responsibilities -Provide helpdesk support and resolve problems to the end user's satisfaction ... Salesforce.com support and troubleshooting The position requires hands-on experience working with:

Responsibilities -Provide helpdesk support and resolve problems to the end user's satisfaction ... Salesforce.com support and troubleshooting The position requires hands-on experience working with ...

This is an entry level position. Additional Information PlanIT Group, LLC is an Equal Opportunity/Affirmative Action (M/F/D/V) Employer. All your information will be kept confidential according to ...

... helping clients optimise operational efficiency. These individuals analyse client needs, implement ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

IT Helpdesk Specialist

Belcamp, MD · On-site

$20 - $25/hr

Work on our corporate internal help desk frontline to classify, troubleshoot, resolve, and/or ... Minimum Qualifications of IT Helpdesk Specialist This is an Entry Level position - A Security ...

Experience Level Entry Level Job Type & Location This is a Contract position based out of Columbia ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Experience Level Entry Level Job Type & Location This is a Contract position based out of Columbia ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Laurel, MD · On-site

$15/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Randallstown, MD · On-site

$15.50 - $16.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Aberdeen, MD · On-site

$15.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Randallstown, MD · On-site

$15.50 - $16.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Baltimore, MD · On-site

$15 - $17.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Randallstown, MD · On-site

$15.50 - $16.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

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Entry Level Salesforce Help Desk information

See Baltimore, MD salary details

$14

$23

$35

How much do entry level salesforce help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level salesforce help desk in Baltimore, MD is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Help Desk Support, Salesforce Administrator Trainee, or Junior Support Specialist. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve assisting users, troubleshooting issues, and learning Salesforce tools and certifications. They are suitable for candidates starting their careers in Salesforce support or administration.

What are popular job titles related to Entry Level Salesforce Help Desk jobs in Baltimore, MD?

For Entry Level Salesforce Help Desk jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Salesforce Help Desk jobs in Baltimore, MD look for?

The top searched job categories for Entry Level Salesforce Help Desk jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Salesforce Help Desk jobs?

Cities near Baltimore, MD with the most Entry Level Salesforce Help Desk job openings:

IT Help Desk Administrator

Window Nation

Fulton, MD • On-site

Full-time

Re-posted 13 days ago


Window Nation rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 55 rated home improvement suppliers and fitters


Job description

Company Description

Window Nation is a rapidly growing home remodeling business. We have an A Plus rating with the BBB and the Super Service award with Angie's List. We have an excellent reputation and great name recognition. If you are looking for a company you can grow with then this may be the job for you.

Job Description



Window Nation, the 5th largest remodeling company in the country, is seeking a dedicated individual who is looking to make a difference at our corporate headquarters in Fulton, MD. In 11 short years, Window Nation has evolved into one of the premier and fastest growing home remodeler companies in the country. This is an exciting time for Window Nation, and we need a dedicated and meticulous individual to help us continue our growth! If you are someone who thrives on challenges and believes that you can positively impact our business while making change happen, then we invite you to apply to be part of the Window Nation family!

Responsibilities

-Provide helpdesk support and resolve problems to the end user's satisfaction

-Modify configurations, utilities, software default settings, etc. for local workstations

-Utilize and maintain helpdesk tracking software

-Install, test and configure new workstations, peripheral equipment and software

-Maintain inventory of all equipment, software and software licenses

-Report issues to the Service Desk for escalation

-Assign users and computer to proper groups in Active Directory

-Perform timely workstation hardware and software upgrades as needed



Qualifications



The position requires extensive experience working with:

Windows XP/7/8/10 installation, support, and troubleshooting

Windows Server support, and administration (2003/2008/2012)

Windows Active Directory support and administration

Microsoft Exchange Server 2003/2007/2010/2013 - Administration

Salesforce.com support and troubleshooting

The position requires hands-on experience working with:

Managed antivirus solutions

TCP/IP network troubleshooting

Configuration, deployment, and support of network routers, switches, wireless access points, and firewalls

Microsoft Office - Basic use, installation, and troubleshooting



Additional Information

All your information will be kept confidential according to EEO guidelines.


What Window Nation employees say

Pay

Benefits

Hours and flexibility

Workplace

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