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Entry Level Salesforce Help Desk Jobs in Augusta, GA

We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical ... Perform entry-level account administration tasks, including password assistance and basic user ...

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Entry Level Salesforce Help Desk information

See Augusta, GA salary details

$13

$22

$33

How much do entry level salesforce help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level salesforce help desk in Augusta, GA is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.29 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Help Desk Support, Salesforce Administrator Trainee, or Junior Support Specialist. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve assisting users, troubleshooting issues, and learning Salesforce tools and certifications. They are suitable for candidates starting their careers in Salesforce support or administration.

What are popular job titles related to Entry Level Salesforce Help Desk jobs in Augusta, GA?

For Entry Level Salesforce Help Desk jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Salesforce Help Desk jobs in Augusta, GA look for?

The top searched job categories for Entry Level Salesforce Help Desk jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Entry Level Salesforce Help Desk jobs?

Cities near Augusta, GA with the most Entry Level Salesforce Help Desk job openings:

Infographic showing various Entry Level Salesforce Help Desk job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 41% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $47,100 per year, or $22.6 per hour.

Help Desk/Desktop Support Analyst

Robert Half

Augusta, GA • On-site

$19 - $22/hr

Temporary

Posted 7 days ago


Job description

We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical assistance for employees in Augusta, Georgia. This Long-term Contract position is ideal for someone who has a solid IT foundation and wants to strengthen hands-on experience supporting workplace technology. The role focuses on resolving everyday hardware, software, and user access issues while delivering responsive, attentive service.
Responsibilities:
• Deliver first-level technical support for end-user devices, software applications, and routine network connectivity concerns
• Diagnose and resolve issues affecting Windows-based desktops, laptops, printers, and other commonly used peripherals
• Prepare, image, configure, and distribute computer equipment to support new and existing employees
• Perform entry-level account administration tasks, including password assistance and basic user support within Active Directory
• Install, update, and troubleshoot standard business software used across the organization
• Record support requests, troubleshooting steps, and final resolutions accurately within the ticket management system
• Communicate with employees in a courteous and service-oriented manner to ensure a positive support experience• Working knowledge of computer hardware, Microsoft Windows, and general software troubleshooting practices
• Familiarity with Windows 10 support in a business environment
• Exposure to Active Directory for basic account-related tasks is preferred
• Ability to troubleshoot common desktop and end-user technology issues methodically
• Experience documenting and managing incidents through a service desk ticketing system
• Strong verbal and written communication skills with a customer-focused approach
• CompTIA A+ certification or a comparable entry-level IT credential is an advantage

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948