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Entry Level Salesforce Crm Analytics Jobs in Delaware

University of Delaware

CRM Specialist

Newark, DE · On-site

CRM Specialist Job no: 503667 College / VP Area: Graduate College Work type: Staff Location: Newark ... This role includes managing data reports, strategizing campaign tracking, and the analysis and ...

University of Delaware

CRM Specialist

Newark, DE

CRM Specialist Apply now Job no: 503667 College / VP Area: Graduate College Work type: Staff ... This role includes managing data reports, strategizing campaign tracking, and the analysis and ...

Forbes Advisor

CRM Executive (Remote)

Wilmington, DE · On-site +1

Help build and run the test-and-learn roadmap Reporting & Analysis: * Pull campaign reporting from ... CRM in a D2C or comparison business * Highly organized and detail-oriented, with a track record of ...

Hexagon AB

Inside Sales Account Manager

Wilmington, DE · On-site

... and analytics tools. Be part of a global leader in industrial intelligence and manufacturing ... Experience using Salesforce or similar CRM platforms for opportunity management, forecasting, and ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE · On-site

$36K - $61K/yr

Basic analytical skills to track and interpret customer data. * Technical-Technical Proficiency: Stronger understanding of products/services. * Advanced CRM: More proficient use of CRM tools for ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE · On-site

$36K - $61K/yr

Basic analytical skills to track and interpret customer data. * Technical Proficiency: Stronger understanding of products/services. * Advanced CRM: More proficient use of CRM tools for streamlined ...

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Entry Level Salesforce Crm Analytics information

What is the difference between Entry Level Salesforce Crm Analytics vs Entry Level Salesforce Data Analyst?

AspectEntry Level Salesforce Crm AnalyticsEntry Level Salesforce Data Analyst
Required CertificationsSalesforce Certified Einstein Analytics and Discovery Consultant (preferred)Salesforce Certified Data Analyst or similar
Work EnvironmentFocus on Salesforce platform, dashboards, and analytics tools within CRMBroader data analysis across multiple platforms, including Salesforce
Industry UsagePrimarily in companies using Salesforce CRM for customer insightsIn various industries analyzing data, often including Salesforce data

Entry Level Salesforce Crm Analytics roles focus on creating and managing analytics within the Salesforce platform, while Entry Level Salesforce Data Analysts handle broader data analysis tasks, often working with multiple data sources. Both roles require familiarity with Salesforce, but the Crm Analytics role is more specialized in Salesforce-specific tools and dashboards.

What job categories do people searching Entry Level Salesforce Crm Analytics jobs in Delaware look for?

The top searched job categories for Entry Level Salesforce Crm Analytics jobs in Delaware are:

What cities in Delaware are hiring for Entry Level Salesforce Crm Analytics jobs?

Cities in Delaware with the most Entry Level Salesforce Crm Analytics job openings:

Entry Level Salesforce Crm Analytics jobs near you
Infographic showing various Entry Level Salesforce Crm Analytics job openings in Delaware as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution.

CRM Specialist

University of Delaware

Newark, DE • On-site

Full-time

Posted 6 days ago

University Of Delaware rating

5.7

Company rating: 5.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

590th of 627 rated colleges and universities

Job description

CRM Specialist
Job no: 503667
College / VP Area: Graduate College
Work type: Staff
Location: Newark, DE
Categories: Communications & Public Relations, Full Time
PAY GRADE: 29E
CONTEXT OF THE JOB:
The University of Delaware receives more than 9,500 graduate student applications per year, hosts on-campus and off-campus recruitment events and supports all 200-plus graduate programs. The University of Delaware applicant portfolio consists of both international, domestic and online applicants seeking research-focused doctoral and professional master's degrees along with 36 certificate programs. The position is found within Graduate College.
Under the supervision of the Director of Graduate Recruitment Marketing, the CRM Specialist is a critical member of both operations and the recruitment marketing team and is responsible for the planning, configuration, deployment, and optimization of CRM communications and related recruitment technologies. This role includes managing data reports, strategizing campaign tracking, and the analysis and visualization of the effectiveness of campaigns. This role works on the integration of information from prospect to enrollment, ensuring that there is a consistent review of tactics and recommending intervention strategies.
In addition, this position works in close collaboration with the Manager of Graduate Services Operations, who serves as the primary administrator of the Graduate instance of Slate, to ensure adherence to established system processes, data governance standards, and institutional policies and procedures. The Graduate College seeks a team member with a continuous improvement orientation who will move our mission forward with urgency.
MAJOR RESPONSIBILITIES:
CRM Management
  • Manages the graduate admissions CRM in all functional areas, including continued infrastructure development, implementation of new features and processes, and leveraging system capabilities to improve the efficiency and effectiveness of recruitment and admissions efforts for all programs.
  • In partnership with the Manager of Graduate Services Operations, develops and leads training of end-users to maximize systems knowledge and process alignment.
  • Creates queries for office communication deployment and finds systematic approaches to create more efficiencies in messaging.
  • Develops and maintains CRM configurations, including configurable joins and communication modules, to support data integrity, campaign execution, reporting, and operational efficiencies across the graduate enrollment lifecycle.
  • Develops, maintains, and updates CRM system documentation, communication procedures, process maps, and end-user training materials.

Admissions Operations
  • Remains well-versed in analytics platforms like Google and Adobe Analytics, and Ping data analysis to inform decision-making
  • Reviews and ensures process maps are current and adhere to enrollment management policies.
  • Serves as a member of the Graduate Recruitment Marketing team
  • Performs business requirements gathering and analysis, and clearly communicates findings and process improvement recommendations to various stakeholders
  • Participates in thorough A B testing for messages and validation efforts, ensuring timely and accurate results in a team environment

Systems
  • Investigates and resolves data quality issues and escalates situations according to department processes.
  • Evaluates new technologies for process enhancement and integration with existing systems.

Analytics and Reporting:
  • Develops automated dashboards and recurring reports.
  • Analyzes recruitment, application, enrollment, and campaign performance data.
  • Presents findings and recommendations to leadership.
  • Develops and designs a streamlined and automated approach to data management, analytics and presentation.
  • Develops a data collection, analysis and reporting plan to cover recruitment and marketing activities, recruitment and enrollment forecasts, recruitment and enrollment analysis, and effectiveness of various marketing efforts.
  • Using analytical skills, provides comprehensive assessments to management that interpret patterns and trends and determine overall data quality.

QUALIFICATIONS:
  • Bachelor's degree and three years of related experience or equivalent combination of education and experience.
  • CRM experience required, Slate CRM experience preferred; Tableau and Analytics desired.
  • Experience with assessment and implementation of systematic approaches for communications.
  • Experience leveraging a CRM to build automated email messaging campaigns.
  • Effective written and oral communication and organizational skills.
  • Strong presentation and data visualization skills.
  • Effective interpersonal skills and ability to work effectively with a wide range of constituencies in a diverse community.
  • Knowledge of graduate student recruitment and admissions standards.
  • Ability to multitask and work independently as a team member to achieve common goals.
  • Proficient computer skills and use of presentation software.

Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VI and VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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