Our Professional Liability Claims team is looking for a Liability Claims Clerk to join our team! This is an entry-level role in our Professional Liability Claims Department. You will provide administrative support to the Professional Liability Representatives and manage a case load of non-litigation files. You will work closely in a team environment and report to the Claims Operations Supervisor, Professional Liability. The position is hybrid position, allowing up to 2 days to work from home a week, and requires a commutable distance to one of our offices in Alamo, Glendale, Granite Bay or San Diego.
ABOUT BETA HEALTHCARE GROUP
BETA Healthcare Group (BETA) is the largest professional liability insurer of hospitals on the west coast, providing coverage to more than 600 hospitals and healthcare facilities and providing workers' compensation coverage for over 90,000 healthcare workers in California. BETA also has a long established and growing commitment to physicians, providing medical professional liability coverage to nearly 7,700 physicians and more than 70 medical groups. Beyond primary liability and workers' compensation coverage, BETA provides an entire suite of alternative risk and insurance services, including excess healthcare professional liability coverage, excess workers' compensation coverage, third-party claims administration services, risk management consulting services and claims management consulting services. Whether with hospitals, medical groups, clinics or hospices, BETA has earned a reputation for financial strength, rate stability, quality service and breadth of coverage that is unparallel in the industry.
IN THIS ROLE YOU WILL:
Manage a personal case load of designated non-litigation files in accordance with Claims Department procedures
Update claims database and paperless files for personal case load as needed
Monitor activities of defense counsel and ensure compliance with the Claims Department procedures for personal case load
Review and approve invoices of defense counsel for personal case load
Assist assigned liability claims representatives with initial file data entry, including entering incidents and new claims or lawsuits, into a claims database and importing documents into an electronic document management system
Prepare correspondence and other documents for opening, investigating, handling, and closing files, as requested
Request, obtain and follow up on medical, employment or other records, as requested
Conduct civil index checks, as needed
Assists with revision, maintenance and creation of templates, as requested
Assist assigned liability claims representatives with retention of experts, as requested
Communicate effectively and follows up with counsel, members, and insureds regarding outstanding requests, as needed
Work with counsel or other vendors to obtain final billings, as requested
Other duties as requested
QUALIFICATIONS
High School diploma or G.E.D. required
Minimum of one (1) year experience as an Claims, Administrative, and/or Executive Assistant required.
Familiarity with basic claims management and/or insurance terminology required
Proficient in Microsoft Office Products
Good communication and interpersonal skills
Ability to work independently and exercise good judgment
Good organizational skills and attention to detail
Ability to work under pressure and meet deadlines
Self-motivated, organized, and accurate
Ability to maintain confidentiality of internal records
Hiring base salary range: $67,000-75,000 annually depending on experience
This position is hourly, non-exempt. Note the amount listed is the base pay range; additional compensation may be available for this position. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific role.
No outside recruiters please.