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Entry Level Return Merchandise Authorization Jobs

Brewer Global

A/P & A/R Specialist

Las Vegas, NV

$20 - $26.50/hr

We are searching for an Accounts Receivable / Accounts Payable Specialist to coordinate financing, collections, customer relations, vendor relations, and Return Merchandise Authorization (RMA ...

Intellectt INC

Sales Process Associate

Plymouth, MN · On-site

$14.75 - $20/hr

... return merchandise authorization (RMA) requests Execute other duties as assigned Position ... and executing entry-level organizational tasks with guidance Basic understanding of general ...

Pacer Group

Sales Process Associate

Plymouth, MN · On-site

$14.75 - $20/hr

Perform entry-level tasks within sales processes or sub-processes, meeting established performance ... Review, submit, and track job packages; process return merchandise authorization (RMA) requests

CYNET SYSTEMS

Sales Process Associate

Plymouth, MN · On-site

$22 - $23/hr

Responsible for supporting entry-level sales processes and operational activities including ... Review, submit, and track job packages and RMA (Return Merchandise Authorization) requests.

Legacy Paper & Packaging

Warehouse Admin

Houston, TX · On-site

This is achieved by accurately receiving purchase orders, processing return merchandise authorizations, processing shipment confirmations, and other assorted tasks. The position requires a positive ...

1stVision Inc

Be Seen First

Administrative Assistant/Shipping & Receiving Coordinator

Andover, MA · On-site

$25 - $30/hr

Oversee RMA (Return Merchandise Authorization) processes, ensuring accurate tracking, timely resolution, and proper handling of returned products * Maintain accurate inventory records by monitoring ...

Bedgear

Quality Technician

Rock Hill, SC · On-site

$18.82 - $28/hr

This position also leads Return Merchandise Authorization (RMA) processing, supports daily quality audits, and contributes to product development through sample preparation and testing. Key ...

Robert Half

Administrative Assistant

Liverpool, NY · On-site

$18 - $19/hr

Process Return Merchandise Authorization (RMA) requests received from the QC department. • Catering Coordination: Set up breakfast and lunch deliveries in conference rooms, and either distribute ...

Star Pipe Products

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RMA Specialist

Houston, TX · On-site

$22 - $23/hr

STAR PIPE PRODUCTS Job Location: 10500 Richmond Ave, Suite 100, Houston, TX 77042 Summary The RMA (Return Merchandise Authorization) Specialist with Accounting Knowledge is a critical role ...

PDI

Vendor Returns Specialist

Lawrenceville, GA

Initiate return authorization requests with vendors or suppliers for merchandise eligible for return, following established procedures and guidelines. * Communicate with vendors to obtain return ...

Classet

Warehouse Driver

Manchester, NH

$20 - $22/hr

Experience managing RMA (Return Merchandise Authorization) processes Benefits * Health, dental, and vision insurance * 401(k) with company match * HSA and FSA accounts * 10 paid holidays and flexible ...

Classet

Warehouse Driver

Manchester, NH · On-site

$20 - $22/hr

Experience managing RMA (Return Merchandise Authorization) processes Benefits * Health, dental, and vision insurance * 401(k) with company match * HSA and FSA accounts * 10 paid holidays and flexible ...

Classet

Warehouse Driver

Manchester, NH

$20 - $22/hr

Experience managing RMA (Return Merchandise Authorization) processes Benefits * Health, dental, and vision insurance * 401(k) with company match * HSA and FSA accounts * 10 paid holidays and flexible ...

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Entry Level Return Merchandise Authorization information

What key skills and qualifications are needed to thrive as an Entry Level Return Merchandise Authorization (RMA) specialist, and why are they important?

To thrive as an Entry Level Return Merchandise Authorization (RMA) specialist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, ERP software, and basic computer proficiency is typically required. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills are crucial for efficiently processing returns, reducing errors, and maintaining positive customer relationships.

What are some common challenges faced by Entry Level Return Merchandise Authorization (RMA) specialists, and how can they be overcome?

Entry Level RMA specialists often encounter challenges such as managing high volumes of return requests, accurately assessing product conditions, and ensuring timely communication between customers and internal teams. Staying organized and leveraging inventory management systems can help streamline the process. Building strong attention to detail and developing clear communication skills are also essential for resolving issues efficiently and maintaining customer satisfaction.

What is an Entry Level Return Merchandise Authorization (RMA) position?

An Entry Level Return Merchandise Authorization (RMA) position involves processing and managing customer returns for products that are defective, unwanted, or no longer needed. Employees in this role review return requests, issue authorization numbers, ensure returned items meet company policies, and coordinate with other departments to handle replacements or refunds. This position typically requires strong attention to detail, good communication skills, and basic computer proficiency. It is often a starting point for careers in customer service, logistics, or supply chain management.

What is the difference between Entry Level Return Merchandise Authorization vs Customer Service Associate?

AspectEntry Level Return Merchandise AuthorizationCustomer Service Associate
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentWarehouse, retail stores, or distribution centersRetail stores, call centers, or online support
Employer & IndustryRetail, e-commerce, logisticsRetail, hospitality, service industries
Common Search/ComparisonYesNo

Entry Level Return Merchandise Authorization roles focus on processing product returns, verifying items, and coordinating refunds, often within warehouse or logistics settings. Customer Service Associates handle customer inquiries, resolve issues, and provide support in retail or service environments. While both roles require strong communication skills, the main difference lies in their specific responsibilities and work settings.

More about Entry Level Return Merchandise Authorization jobs
What are the most commonly searched types of Return Merchandise Authorization jobs? The most popular types of Return Merchandise Authorization jobs are:
What job categories do people searching Entry Level Return Merchandise Authorization jobs look for? The top searched job categories for Entry Level Return Merchandise Authorization jobs are:
Entry Level Return Merchandise Authorization jobs near you
Infographic showing various Entry Level Return Merchandise Authorization job openings in the United States as of May 2026, with employment types broken down into 25% Full Time, 72% Part Time, 2% Temporary, and 1% Nights. Highlights an 100% Physical job distribution.
RMA Administrator

RMA Administrator

Mirion Technologies, Inc.

Florham Park, NJ • On-site

Full-time

Posted 9 days ago

Job description

The Return Merchandise Authorization (RMA) Administrator is responsible for
managing all aspects of the return merchandise authorization process in a timely and
efficient manner while delivering excellent customer service to internal and external
stakeholders. This role requires strong organizational skills, attention to detail, and the
ability to manage multiple tasks simultaneously. The RMA Administrator works closely
with cross-functional teams to ensure accurate tracking, processing, and resolution of
RMA cases.
Key Areas of Responsibility:
• Create RMA orders for repairs and replacements based on customer requests,
ensuring all required information is collected, including product identification,
reason for return, and supporting details.
• Coordinate acquisition of parts required for repairs by collaborating with logistics,
inventory management, and procurement teams to ensure timely availability.
• Manage RMA cases using a first-in/first-out (FIFO) process to ensure consistent
and timely handling of returned products.
• Maintain accurate and timely updates within RMA cases, including repair status,
shipping information, and resolution details.
• Collaborate with customer service teams to prepare repair quotes and support
the process of securing purchase orders when required for parts or services.
• Ensure all RMA activities comply with established quality assurance procedures
and regulatory requirements.
• Work with cross-functional teams including Quality Assurance, Shipping,
Receiving, Compliance, and Operations to ensure consistent return processes.
• Maintain accurate records of RMA transactions using internal systems and
databases, ensuring data integrity and accessibility for reporting and
decision-making.
• Provide strong internal customer support while maintaining adherence to
company policies and operational procedures.
• Identify opportunities for process improvements related to returns and repairs
through data analysis and collaboration with operational teams.
• Perform additional responsibilities as assigned to support the overall goals of the
organization.
Knowledge, Skills and Abilities:
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field preferred; relevant experience may be considered in lieu of a degree.
• Minimum of 2 years of experience in customer service, logistics, inventory management, procurement, or related operational roles.
• Experience supporting product returns, service coordination, or repair operations in a technical or manufacturing environment preferred.
Skills and Competencies
• Strong organizational and multitasking abilities
• Attention to detail and data accuracy
• Customer service and stakeholder communication
• Cross-functional collaboration
• Process improvement mindset
• Problem-solving and analytical skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office tools
• Microsoft Office Suite (Excel, Word, PowerPoint)
• ERP systems for inventory and return tracking preferred
• CRM systems experience preferred (Salesforce)
• Microsoft Dynamics 365 experience preferred

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