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Crossroads Mall Jobs (NOW HIRING)

JCPenney

Cashier - Crossroads Mall

Portage, MI · On-site

$11 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory ...

JCPenney

Cashier - Crossroads Mall

Hope, AR · On-site

$11.50 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory ...

JCPenney

Omnichannel Associate - Crossroads Mall

Portage, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales ...

JCPenney

Beauty Consultant - Crossroads Mall

Hope, AR · On-site

$15.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in ...

JCPenney

Operations Associate - Crossroads Mall

Portage, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...

JCPenney

Operations Supervisor - Crossroads Mall

Portage, MI · On-site

$20.75 - $25.94/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Supervisor As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations ...

JCPenney

Operations Supervisor - Crossroads Mall

Portage, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Operations Supervisor , you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the ...

JCPenney

Beauty Consultant - Crossroads Mall

Portage, MI · On-site

$14.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in ...

JCPenney

Specialty Associate - Crossroads Mall

Portage, MI · On-site

$14 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal. Primary ...

JCPenney

Operations Associate - Crossroads Mall

Hope, AR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you ...

JCPenney

Omni Associate - Crossroads Mall Wv

Hope, AR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales ...

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All JobsCrossroads Mall Jobs

Crossroads Mall information

See salary details

$15

$29

$39

How much do crossroads mall jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for crossroads mall in the United States is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $32.93 per hour, depending on experience, location, and employer.

What is the difference between Crossroads Mall vs Retail Associate?

AspectCrossroads MallRetail Associate
Primary RoleManagement and oversight of mall operationsCustomer service and sales in retail stores
Work EnvironmentShopping mall, common areas, management officesRetail stores, customer-facing
Required CredentialsHigh school diploma, management experience often preferredHigh school diploma or equivalent, on-the-job training
Industry UsageProperty management, shopping mall industryRetail industry, customer service

Crossroads Mall typically refers to a management or administrative role overseeing mall operations, while a Retail Associate focuses on direct customer service and sales within individual stores. The roles differ in responsibilities, work environment, and required credentials, with Crossroads Mall being more managerial and Retail Associate more customer-facing.

What is Crossroads Mall?

Crossroads Mall is a shopping center that typically features a variety of retail stores, restaurants, and entertainment venues under one roof. These malls are designed to provide a convenient and enjoyable shopping experience for visitors, often serving as a community hub for shopping, dining, and social activities. The name 'Crossroads Mall' is used by several malls across the United States, each serving its local community with a unique selection of stores and amenities. If you are looking for information on a specific Crossroads Mall location, it is best to check the official website or local directory for details on stores and hours.

What are the typical responsibilities of a customer service representative at Crossroads Mall?

As a customer service representative at Crossroads Mall, you will primarily assist shoppers with inquiries, provide directions to stores or amenities, handle lost and found items, and resolve customer complaints in a friendly and professional manner. You may also coordinate with mall security, retailers, and maintenance staff to ensure a positive experience for visitors. This role often requires excellent communication and problem-solving skills, as well as flexibility to work weekends or holidays during busy shopping periods.

What is a Crossroads Mall job?

A Crossroads Mall job refers to employment at Crossroads Mall, which could include roles in retail stores, food courts, customer service, security, or mall management. Jobs vary from entry-level positions like cashiers and sales associates to management roles. Employees may assist customers, maintain store operations, ensure security, or handle business administration. Hiring requirements depend on the specific position and employer within the mall.

What are the key skills and qualifications needed to thrive as a mall manager, and why are they important?

To thrive as a Mall Manager, you need expertise in retail operations, facility management, budgeting, and a background in business administration or related fields. Familiarity with property management software, lease management systems, and security technologies is typically required. Strong leadership, negotiation, and customer service skills help you build relationships with tenants, staff, and shoppers. These abilities ensure efficient mall operations, tenant satisfaction, and a positive shopping experience that drives profitability.
More about Crossroads Mall jobs

What cities are hiring for Crossroads Mall jobs?

Cities with the most Crossroads Mall job openings:

What states have the most Crossroads Mall jobs?

States with the most job openings for Crossroads Mall jobs include:

What job categories do people searching Crossroads Mall jobs look for?

The top searched job categories for Crossroads Mall jobs are:

Crossroads Mall jobs near you
Infographic showing various Crossroads Mall job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $61,245 per year, or $29.4 per hour.

Cashier - Crossroads Mall

JCPenney

Portage, MI • On-site

$11 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.
Primary Responsibilities:
    \t
  • Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
    • \t
  • Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
    • \t
  • General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes
    • \t
  • Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Cashier will possess the following:
    \t
  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
    • \t
  • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
    • \t
  • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
    • \t
  • Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
    • \t
  • Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
    • \t
  • Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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