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Crossroads Mall Jobs (NOW HIRING)

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Crossroads Mall information

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$15

$29

$39

How much do crossroads mall jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for crossroads mall in the United States is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $32.93 per hour, depending on experience, location, and employer.

What is Crossroads Mall?

Crossroads Mall is a shopping center that typically features a variety of retail stores, restaurants, and entertainment venues under one roof. These malls are designed to provide a convenient and enjoyable shopping experience for visitors, often serving as a community hub for shopping, dining, and social activities. The name 'Crossroads Mall' is used by several malls across the United States, each serving its local community with a unique selection of stores and amenities. If you are looking for information on a specific Crossroads Mall location, it is best to check the official website or local directory for details on stores and hours.

What is a Crossroads Mall job?

A Crossroads Mall job refers to employment at Crossroads Mall, which could include roles in retail stores, food courts, customer service, security, or mall management. Jobs vary from entry-level positions like cashiers and sales associates to management roles. Employees may assist customers, maintain store operations, ensure security, or handle business administration. Hiring requirements depend on the specific position and employer within the mall.

What are the typical responsibilities of a customer service representative at Crossroads Mall?

As a customer service representative at Crossroads Mall, you will primarily assist shoppers with inquiries, provide directions to stores or amenities, handle lost and found items, and resolve customer complaints in a friendly and professional manner. You may also coordinate with mall security, retailers, and maintenance staff to ensure a positive experience for visitors. This role often requires excellent communication and problem-solving skills, as well as flexibility to work weekends or holidays during busy shopping periods.

What are the key skills and qualifications needed to thrive as a mall manager, and why are they important?

To thrive as a Mall Manager, you need expertise in retail operations, facility management, budgeting, and a background in business administration or related fields. Familiarity with property management software, lease management systems, and security technologies is typically required. Strong leadership, negotiation, and customer service skills help you build relationships with tenants, staff, and shoppers. These abilities ensure efficient mall operations, tenant satisfaction, and a positive shopping experience that drives profitability.

What is the difference between Crossroads Mall vs Retail Associate?

AspectCrossroads MallRetail Associate
Primary RoleManagement and oversight of mall operationsCustomer service and sales in retail stores
Work EnvironmentShopping mall, common areas, management officesRetail stores, customer-facing
Required CredentialsHigh school diploma, management experience often preferredHigh school diploma or equivalent, on-the-job training
Industry UsageProperty management, shopping mall industryRetail industry, customer service

Crossroads Mall typically refers to a management or administrative role overseeing mall operations, while a Retail Associate focuses on direct customer service and sales within individual stores. The roles differ in responsibilities, work environment, and required credentials, with Crossroads Mall being more managerial and Retail Associate more customer-facing.

More about Crossroads Mall jobs

What cities are hiring for Crossroads Mall jobs?

Cities with the most Crossroads Mall job openings:

What states have the most Crossroads Mall jobs?

States with the most job openings for Crossroads Mall jobs include:

Infographic showing various Crossroads Mall job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 37% Part Time, 2% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $61,245 per year, or $29.4 per hour.

Customer Service Associate

Dollartree

Mount Hope, WV • On-site

$12.50 - $17.25/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago


Key responsibilities

  • Assist customers with questions and recommendations

  • Manage sales transactions and work assigned cash register

  • Keep the store well-stocked, recover merchandise, and unload trucks for stock replenishment


Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,541 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers


Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time2 Crossroads Mall,Mount Hope,West Virginia 2588011436Dollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US