IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, leadership development, and outplacement solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group coaching programs make a difference, helping people along their career path and move into desirable roles - working in their hometown, remotely or literally, anywhere in the world.
We're on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes - large and small, national and global - our business model emphasizes the importance of human connections. Join IMPACT Group and you'll be helping others move their careers forward!
Candidates must reside in the St. Louis metro area. This is a
part-time, mostly remote position with ~5% in our Chesterfield office for meetings and events. Also available for occasional team lunches. Researchers make their own schedules, however, should schedule their work time Monday through Friday, during business hours so we can reach businesses during their work hours. Must be able to work 20 hours/week, and up to 30 hours/week in the summer months.
Job Summary:
Complete online and phone research to help individuals and families as they navigate corporate relocations. This role involves things like helping people find a new doctor's office, researching information on gaining professional licenses, helping people find childcare, etc. Some of our research is complex, and some of the work is straightforward, but all of it is important. This job makes a difference in people's lives.
This is a remote, work-from-home position with very flexible hours and is an entry-level, hourly-paid position. While this may not be the job that pays you enough to buy that new Ferrari you've always wanted, you'll get a great team to work with, plus schedule flexibility to take care of the things that you need to do in your personal life. Many of our part-time researchers see this job as a "side hustle" to complement full-time work in teaching or taking care of their kids/families.
Qualifications:
- Candidates must hold a High School Diploma or GED (no college required, some college a plus)
- Candidates must be at least 18 years old
- Candidates must have good phone skills, good working knowledge of the internet
- Be able to work independently as well as collaborate with the Research and other teams
- Proficiency in Internet searching; ability to quickly obtain pertinent resources. Able to quickly learn and master all proprietary research tools.
- Excellent verbal and written communication skills
- Minimum of 45 wpm typing skills
- Demonstrated creative/proactive thinking skills; effective problem-solving
- Excellent time management and organizational skills.
- Strong attention to detail.
- Proficient with Microsoft Office applications and web browsing.
What Makes You a Great Fit:
- You want to help people and assist in creating a smooth, more stress-free relocation process.
- You're able to pick up new technology quickly and knowledge of how to use AI to assist in research.
- You have a positive attitude and ability to collaborate with team to drive results.
- You're looking for a position that offers flexibility and ability to work from home and are available to perform research during business hours.
- Able to use your own home-based high-speed internet, telephone and computer.
Please read more about us at http://www.impactgrouphr.com/
At IMPACT Group, we believe that diversity drives innovation-and that work should be accessible to everyone. We are an Equal Opportunity Employer committed to equity and inclusion across race, ethnicity, gender, sexual orientation, gender identity, disability, age, neurodiversity, veteran status, and every intersection in between.
We support flexible, remote, and hybrid work arrangements and are intentional about creating an environment where all team members-whether in-office or remote-can contribute fully and thrive.
Accessibility is a priority. If you need accommodations during the application or interview process, or while working with us, we'll partner with you to ensure a barrier-free experience.
We know that people are at the heart of every successful transition-whether it's relocation, career change, or professional development, we are committed to building a team that reflects the diverse individuals and communities we serve across the globe.
Applicant Data Disclosure & Privacy Notice (GDPR + CPRA)
This Applicant Data Disclosure & Privacy Notice ("Notice") explains how IMPACT Group ("Company," "we," "our," or "us") collects, uses, shares, retains, and protects personal data in connection with our recruiting and hiring process, including when you apply for a job through our applicant tracking system ("ATS").
This Notice applies to applicants, candidates, and individuals interacting with our recruitment process ("Applicants").
1) Who We Are (Controller / Business)
Company Name: IMPACT Group
Address: 12977 North Outer 40 Drive, Suite 300, St. Louis, MO 63141 United States
Email: hresources@impactgrouphr.com
Phone: + 1 800-420-2420
GDPR Data Controller
For individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland, IMPACT Group is the data controller of your personal data.
California CPRA Business
For California residents, IMPACT Group is a "business" as defined under the California Privacy Rights Act ("CPRA").
2) Categories of Personal Data We Collect
We may collect the following categories of personal data from you, depending on the role and recruitment stage:
A. Identifiers & Contact Information
• Name, email address, phone number
• Mailing address (if provided)
• Online identifiers (e.g., IP address, device identifiers)
B. Professional & Employment-Related Information
• Resume/CV, cover letter, work history, education
• Certifications, languages, skills, portfolio, writing samples
• References and referral information (if provided)
C. Recruiting Process Information
• Interview notes, assessment results, communications
• Application status, scheduling history, outcomes
D. Sensitive Personal Information (Only When Permitted/Required)
We may collect limited sensitive personal data only where permitted by law and/or relevant to the hiring process, such as:
• Disability or accommodation needs
• Work authorization/immigration status (as required)
• Diversity/equal opportunity data (optional, where applicable)
• Background check results (only after applicable notice/authorization)
We do not use sensitive personal information to infer characteristics about you for unrelated purposes.
E. Technical & Usage Data (ATS and Website)
• Log data, browser type, operating system
• Interaction data within our career site/ATS
3) Sources of Personal Data
We collect personal data from:
• You directly (applications, communications, interviews)
• Recruiting sources you authorize (e.g., LinkedIn or job boards)
• Referees you provide (where permitted)
• Service providers supporting recruiting (e.g., ATS, assessments)
• Background check providers (only where applicable and authorized)
4) Purposes for Using Personal Data
We use your personal data to:
1. Process your application and evaluate your qualifications
2. Communicate with you about roles, interviews, and outcomes
3. Conduct interviews and assessments (where applicable)
4. Verify information provided (e.g., references, work eligibility)
5. Perform background checks (only when permitted/authorized)
6. Comply with legal obligations, including employment and recordkeeping laws
7. Improve our recruiting process, including system administration, analytics, and security
8. Maintain talent pools (with your consent where required)
5) Legal Bases for Processing (GDPR)
If you are located in the EEA/UK/Switzerland, we process your personal data under one or more of these legal bases:
• Legitimate Interests: to manage recruitment, assess candidates, and secure our systems
• Contract / Pre-contractual Steps: to take steps at your request prior to entering an employment contract
• Legal Obligation: to comply with employment, tax, immigration, and equal opportunity laws
• Consent: for certain optional activities (e.g., keeping you in a talent pool, diversity data where required)
You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
6) CPRA Notice at Collection (California Applicants)
If you are a California resident, the CPRA requires that we disclose the categories of personal information collected and the purposes for which it is used.
We collect the categories listed in Section 2 above for the business purposes described in Section 4, including:
• recruiting and hiring decisions,
• security and fraud prevention,
• legal compliance,
• internal operational purposes.
We do not sell your personal information.
We do not share your personal information for cross-context behavioral advertising (as defined by the CPRA).
7) How We Disclose/Share Personal Data
We may disclose personal data to:
A. Internal Stakeholders
• HR, recruiting staff, hiring managers, and interviewers
• Internal legal, IT, finance, and security staff (as needed)
B. Service Providers / Processors
We use vetted third-party providers that support recruitment, such as:
• Applicant Tracking System provider
• Interview scheduling tools
• Video conferencing platforms
• Skills/assessment providers
• Background check providers (where applicable)
These parties are required to use personal data only to provide services to us and to protect it appropriately.
C. Legal and Compliance Disclosures
We may disclose data if required to comply with law, regulation, legal process, or government requests, or to protect rights and safety.
D. Corporate Transactions
If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to confidentiality protections.
8) Automated Decision-Making
We do not make hiring decisions based solely on automated decision-making that produces legal or similarly significant effects.
If we use automated tools to assist with recruiting (for example, to help sort applications), they are used with human review and appropriate safeguards.
9) Data Retention
We retain applicant data only as long as reasonably necessary for recruiting and legal compliance.
Typical retention periods:
• Unsuccessful candidates: [e.g., 1-3 years] after the hiring decision
• Hired candidates: data may be transferred into personnel files and retained per employment record retention rules
• Talent pools: retained until you request deletion or after [e.g., 2 years] of inactivity, whichever occurs first
Retention may vary by jurisdiction and legal requirements.
10) International Transfers (GDPR)
Because we are U.S.-based, your information may be transferred to and processed in the United States or other countries where we or our service providers operate.
Where required under GDPR, we use appropriate safeguards such as:
• Standard Contractual Clauses (SCCs) approved by the European Commission, and/or
• Other legally recognized transfer mechanisms
You may request more information about these safeguards by contacting us.
11) Your Rights
A. GDPR Rights (EEA/UK/Switzerland)
You may have the right to:
• Access your personal data
• Correct inaccurate or incomplete personal data
• Request deletion ("right to be forgotten")
• Restrict processing
• Object to processing (including based on legitimate interests)
• Data portability (where applicable)
• Lodge a complaint with your local supervisory authority
B. CPRA Rights (California Residents)
You may have the right to:
• Know what personal information we collect, use, and disclose
• Access specific pieces of personal information
• Delete personal information (subject to exceptions)
• Correct inaccurate personal information
• Limit the use and disclosure of sensitive personal information (where applicable)
• Not be discriminated against for exercising your privacy rights
To exercise your rights, contact us using the information in Section 12.
12) How to Submit a Privacy Request
To exercise privacy rights, please contact:
Email: hresources@impactgrouphr.com
Subject Line: "Applicant Privacy Request"
Mail: 12977 North Outer 40 Drive, Suite 300, St. Louis, MO 63141 United States
We may need to verify your identity before fulfilling your request. If you use an authorized agent (California), we may request proof of authorization.
13) Security Measures
We use reasonable administrative, technical, and organizational safeguards designed to protect applicant data, such as access controls, encryption (where appropriate), and vendor security requirements.
No system can be guaranteed 100% secure, but we work to protect your personal data against unauthorized access, loss, misuse, or alteration.
14) Equal Opportunity and Optional Demographic Data
Where permitted or required, we may request optional demographic information (e.g., gender, race/ethnicity, disability status) to support equal employment opportunity reporting and diversity initiatives.
Providing this information is voluntary (wher
