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Entry Level Remote Help Desk Jobs in Texas (NOW HIRING)

Mytech Partners

Service Desk Technician II

Austin, TX · On-site +1

$50K - $80K/yr

Availability for on call responsibilities for remote and onsite at client offices. * Acquire new ... Demonstrated knowledge of standard help desk service call methods and procedures. * Exceptional ...

Novatech Inc.

Sales Executive - Managed IT

Irving, TX · On-site +1

This role is responsible for selling the full range of our Managed IT services, including remote help desk support, cloud solutions, cybersecurity, and other offerings. We are looking for Sales ...

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Entry Level Remote Help Desk information

See Texas salary details

$11

$21

$31

How much do entry level remote help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level remote help desk in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is an entry level remote help desk?

Entry level remote help desk jobs are positions where individuals provide technical support and assistance to customers or employees, typically from a home or remote location. These roles often involve troubleshooting basic IT issues, answering service-related questions, and escalating more complex problems to higher-level technicians. No prior experience is usually required, but strong communication skills and a general understanding of computers are important. Many positions offer on-the-job training and can be a good starting point for a career in IT.

What are the key skills and qualifications needed to thrive as an entry level remote help desk professional?

To thrive as an Entry Level Remote Help Desk professional, you need a basic understanding of IT fundamentals, troubleshooting skills, and often a high school diploma or equivalent. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and sometimes CompTIA A+ certification is beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues remotely. These skills ensure efficient technical support, high customer satisfaction, and smooth IT operations from a distance.

What are some common challenges faced by entry level remote help desk professionals, and how can they be addressed?

Entry Level Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing high volumes of support tickets, and communicating effectively with users who may have varying levels of technical knowledge. To address these challenges, it is essential to leverage remote access tools, maintain clear and patient communication, and develop strong organizational skills for prioritizing and tracking support requests. Continuous learning and collaborating with more experienced team members can also help improve technical proficiency and problem-solving abilities.

What entry-level remote help desk jobs can you do remotely?

Entry-level remote help desk jobs typically include roles such as technical support specialist, IT support technician, or customer support representative, which involve troubleshooting hardware and software issues via phone, chat, or email. These positions often require basic knowledge of operating systems, remote support tools, and good communication skills, and may be suitable for candidates with certifications like CompTIA A+ or similar. They usually offer flexible schedules and can be performed from home with a computer and internet connection.
Infographic showing various Entry Level Remote Help Desk job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

(Entry-Level) REMOTE Support Representative

Globe Life American Income Division

Denton, TX • On-site, Remote

Full-time

Life

Posted 20 days ago

Job description

Join Our Team - Work from Anywhere!
Are you passionate about sales and helping others secure their future? We're seeking a dynamic, self-motivated individual to join our team as a Sales Representative. Grow your career, earn based on performance, and work from the comfort of your own home.Requirements / Responsibilities / Rewards
  • Work-from-Anywhere Flexibility: Create your ideal schedule and work remotely.
  • Sales-Driven Compensation: Your earnings reflect your drive and results-unlimited potential.
  • Comprehensive Training: Learn life insurance products, policies, and regulations to succeed.
  • Career Growth Opportunities: Advance within a fast-growing company and develop professionally.
Key Responsibilities
  • Client Engagement: Connect with potential clients to understand their insurance needs.
  • Education & Guidance: Explain the benefits and features of life insurance policies in clear, approachable terms.
  • Personalized Recommendations: Help clients make informed decisions with customized advice.
  • Quote Preparation: Present insurance quotes with clear explanations of coverage, terms, and conditions.
  • Expand Client Base: Actively grow your customer network and achieve sales targets.
Key Requirements
  • Excellent Communication Skills: Build lasting relationships with clients through clear and professional interaction.
  • Persuasive & Negotiation Skills: Influence clients to choose solutions that meet their needs.
  • Self-Motivated & Target-Driven: Thrive in a results-oriented sales environment.
  • Insurance Knowledge: Basic understanding preferred, but full training is provided.
  • Simplified Explanation: Ability to make complex insurance concepts easy to understand.
If you're a self-driven sales professional with a passion for helping others, apply today and join our growing team. Make an impact, earn based on your performance, and take your career to new heights-all from home!

Apply