ZipRecruiter

Log In

3

Entry Level Remote Customer Support Representative Jobs in Springfield, MA

next page

Showing results 1-20

All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Springfield, MA

Entry Level Remote Customer Support Representative information

See Springfield, MA salary details

$9

$18

$26

How much do entry level remote customer support representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for entry level remote customer support representative in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Springfield, MA? The most popular types of Remote Customer Support Representative jobs in Springfield, MA are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Springfield, MA? For Entry Level Remote Customer Support Representative jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Springfield, MA look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Springfield, MA with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you

Remote Sales Representative

A. Arsenault & Sons, Inc.

Spencer, MA • Remote

$16/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 27 days ago

Job description

Weed Man Lawn Care is one of North America’s leading lawn care companies, specializing in premium fertilization, weed control, and integrated pest management services. With over 50 years of proven success, we’re proud to be a trusted, family-owned business committed to excellence, customer satisfaction, and community values. We’re also home to Mosquito Hero, a fast-growing division delivering safe, effective mosquito control.

We have an exciting opportunities for driven outbound sales professionals with a knack for closing deals to join our fast-paced, high-performing sales team! Candidates must reside in the state of Massachusetts to be considered. 

We offer unlimited earning potential, with a base pay of $16/hr + commission, allowing top performers to earn significantly more. Our comprehensive benefits package includes medical, dental, life & disability insurance, paid sick time, vacation, holidays, and your birthday off. 

  • Full time schedule: Monday-Thursday, 10:00 AM-6:30 PM, and Friday, 10:00 AM-2:00 PM.
  • Part time schedule: Monday-Thursday 2:30-6:30PM.

At Weed Man, we don’t just grow lawns—we grow people and careers, too. Come join a team that values hard work, enthusiasm, and a positive, goal-driven mindset!

Requirements for our Call Center Sales Representative:

  • Massachusetts Residency: Candidates must reside in Massachusetts to be considered.

  • Sales DNA: Self-motivated with a passion for closing deals.

  • Goal-Oriented Mindset: Motivated by hitting and exceeding sales targets.

  • Positive Attitude: Upbeat and resilient, even when facing rejection.

  • Energy and Enthusiasm: Passionate about delivering exceptional service with every call. Confident, persuasive, and engaging on the phone.

  • Reliability: Dependable with a strong work ethic.

  • Problem-Solving Skills: Ability to think on your feet and offer solutions that meet customer needs.

  • Tech-Savvy: Comfortable using CRM platforms and multitasking in a virtual environment.

Responsibilities for our Call Center Sales Representative:

  • Dial, Close, Succeed: Make 200+ outbound calls per day to potential and existing customers.

  • Sales Across Campaigns: Promote Weed Man’s lawn care  and Mosquito Hero programs and upsell add-on services.

  • Engage and Persuade: Effectively identify customer needs, overcome objections, and close sales.

  • Log and Track: Accurately input customer information into the CRM system.