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Entry Level Remote Customer Support Representative Jobs in Raleigh, NC

HMG Careers

Remote Customer Service and Sales

Durham, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Cary, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Aleron

Customer Services Support Operator

Cary, NC · On-site

$33.65/hr

Cary, NC (Remote) (may require up to ~1 month of onsite training initially) Employment: Temp (12 ... Cooperates with clients and sales representatives to clarify orders and issues. * Participates in ...

ACARA

Customer Services Support Operator

Cary, NC · On-site

$33.65/hr

Cary, NC (Remote) (may require up to ~1 month of onsite training initially) Employment: Temp (12 ... Cooperates with clients and sales representatives to clarify orders and issues. * Participates in ...

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All JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Raleigh, NC

Entry Level Remote Customer Support Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do entry level remote customer support representative jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for entry level remote customer support representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Raleigh, NC? The most popular types of Remote Customer Support Representative jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Raleigh, NC? For Entry Level Remote Customer Support Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Raleigh, NC look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Raleigh, NC with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you

Entry Level Remote Insurance Agent

The Cascarella Agency

Raleigh, NC • Remote

Other

Posted 15 days ago

Job description

Work Arrangement: Fully Remote (Applicants must reside in the United States)
Classification: Independent Contractor (1099)
Compensation: 100% Commission-Based

Lead Support: Optional access to purchase compliant, pre-generated leads from our in-house marketing team

About Us

The Cascarella Agency is dedicated to helping families build financial security and long-term protection. We also empower motivated individuals to create scalable income opportunities without the constraints of a traditional career path. Our culture is rooted in personal development, accountability, and a commitment to excellence.

The Opportunity

We are currently expanding and looking for motivated, self-driven individuals to join our team as Virtual Insurance Consultants. In this role, you will guide clients through selecting life insurance and other financial protection solutions tailored to their needs. All interactions are conducted remotely, giving you the flexibility to work from anywhere in the U.S.

What You’ll Receive
  • Unlimited earning potential through a performance-based compensation model
  • Optional access to high-quality, compliant leads generated by our marketing team
  • Complete schedule flexibility and remote work freedom
  • Comprehensive training and ongoing mentorship
  • Clear path to leadership, including the ability to build and manage your own team
  • Performance incentives such as bonuses and travel rewards
Who We’re Looking For
  • Must be based in the United States
  • At least 18 years old and able to pass a background check
  • Currently licensed in Life Insurance, or willing to obtain licensing (we provide guidance)
  • Self-motivated with an entrepreneurial mindset
  • Coachable and committed to personal and professional growth
  • Sales experience is a plus, but not required

If you’re seeking a flexible, results-driven opportunity where your income is directly tied to your effort, we encourage you to apply. Qualified candidates will be contacted by our leadership team to discuss next steps.