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Entry Level Remote Customer Service Jobs in Silver Spring, MD

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

This is an entry level position responsible for disseminating general OPM Healthcare enrollment ... a Customer Service Representative III. This position is fully remote; however, you must reside ...

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

This is an entry level position responsible for disseminating general OPM Healthcare enrollment ... a Customer Service Representative III. This position is fully remote; however, you must reside ...

MMC Group LP

Be Seen First

REMOTE Call Center Representative $18.50-$21.50/hr- Need ASAP!

Baltimore, MD · Remote

$18.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

Remote (Work From Home) Customer Service Representatives Needed in Maryland Start Date - August 26th! Are you ready to make a difference from the comfort of your own home? We're seeking dedicated and ...

VIATEQ Corporation

Customer Service Representative

Mclean, VA · Remote

$12.77 - $21/hr

  • Medical

  • Retirement

  • PTO

This is a remote role, and you will need to have a strong and reliable internet connection to work ... Strong customer service skills * Strong problem-solving skills * Strong computer skills * Ability ...

VIATEQ Corporation

Customer Service Representative

Mclean, VA · Remote

$12.77 - $21/hr

  • Medical

  • Retirement

  • PTO

This is a remote role, and you will need to have a strong and reliable internet connection to work ... Strong customer service skills * Strong problem-solving skills * Strong computer skills * Ability ...

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Entry Level Remote Customer Service information

See Silver Spring, MD salary details

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How much do entry level remote customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level remote customer service in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Silver Spring, MD?

The most popular types of Remote Customer Service jobs in Silver Spring, MD are:

What are popular job titles related to Entry Level Remote Customer Service jobs in Silver Spring, MD?

For Entry Level Remote Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level Remote Customer Service jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level Remote Customer Service jobs?

Cities near Silver Spring, MD with the most Entry Level Remote Customer Service job openings:

Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Remote Client Advisor (Training + Support System)

The Semler Agency

Dundalk, MD • On-site, Remote

Part-time

Re-posted 8 days ago

Job description

We are hiring for an entry-level remote sales position with full training and mentorship provided.
This is a work-from-home opportunity where you will learn how to help families secure life insurance coverage while building your own income.
No prior experience is required. We are looking for individuals who are:
  • Coachable
  • Reliable
  • Willing to follow a proven system
What You'll Do:
  • Speak with individuals who have requested information
  • Help them understand coverage options
  • Work within a structured training environment
What We Provide:
  • Step-by-step training
  • Ongoing mentorship
  • Flexible schedule
  • Remote work environment

After applying, you will receive an email with next steps to schedule a quick overview call. Please keep an eye out for a text from 240-301-1401 after applying.
*NOTE: Equal opportunity, not equal outcome. No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.

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