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Entry Level Remote Customer Service Representative Jobs

RemoteOnline

$13 - $14/hr

Remote Customer Service Representative New York, New York, United States Full Looking for work? Join the many customer service reps that currently work with us, most even do so from the comfort of ...

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Traveling with Tasha

$14.75 - $20.25/hr

Remote Customer Service Representative We are seeking a remote customer service representative to assist clients with travel-related questions, planning support, and reservation coordination. In this ...

Premiere Response

$11.50 - $12/hr

Remote Customer Service Representative Fully Remote Montoursville Office - Montoursville, PA 17754; ACC North Carolina - Raleigh, NC 27615; ACC Ohio - Columbus, OH 43212; ACC Oklahoma - Tulsa, OK ...

Traveling with Tasha

$14.75 - $20.25/hr

Remote Customer Service Representative We are seeking a remote customer service representative to assist clients with travel-related questions, planning support, and reservation coordination. In this ...

Premiere Response

$11.50 - $12/hr

Remote Customer Service Representative Fully Remote Montoursville Office - Montoursville, PA 17754; ACC North Carolina - Raleigh, NC 27615; ACC Ohio - Columbus, OH 43212; ACC Oklahoma - Tulsa, OK ...

SolvOne

$18/hr

Remote Customer Service Representative SolvOne is looking to add the right candidate to our growing remote customer service representative dispatch team! At SolvOne, we provide 24/7/365 service for ...

Premiere Response

$11.50 - $12/hr

Remote Customer Service Representative Fully Remote Montoursville Office - Montoursville, PA 17754; ACC North Carolina - Raleigh, NC 27615; ACC Ohio - Columbus, OH 43212; ACC Oklahoma - Tulsa, OK ...

Premiere Response

$11.50 - $12/hr

Remote Customer Service Representative Fully Remote Montoursville Office - Montoursville, PA 17754; ACC North Carolina - Raleigh, NC 27615; ACC Ohio - Columbus, OH 43212; ACC Oklahoma - Tulsa, OK ...

Call Center Haven

$14.75 - $20.25/hr

divh2Remote Customer Service Representative/h2pWe are seeking motivated and experienced individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for ...

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Entry Level Remote Customer Service Representative information

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How much do entry level remote customer service representative jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level remote customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and ticketing systems is typically required. Outstanding problem-solving abilities, patience, and the ability to work independently distinguish top performers in this role. These skills and qualities are crucial for delivering efficient, positive customer experiences and effectively resolving issues in a remote environment.

What are some common challenges faced by Entry Level Remote Customer Service Representatives, and how can they be managed?

Entry Level Remote Customer Service Representatives often face challenges such as managing high call or chat volumes, staying motivated while working independently, and effectively communicating without in-person cues. To manage these, it’s helpful to establish a structured daily routine, make use of collaboration tools to stay connected with your team, and actively seek feedback from supervisors. Building strong time-management skills and participating in regular team meetings can also help overcome feelings of isolation and keep you aligned with company goals.

What does an Entry Level Remote Customer Service Representative do?

An Entry Level Remote Customer Service Representative assists customers by answering inquiries, resolving issues, and providing information about products or services, all from a remote location. They typically communicate with customers via phone, email, or chat, and use company software to track interactions and solutions. This role is ideal for those new to customer service and offers the flexibility to work from home while gaining valuable experience in communication and problem-solving.

What is the difference between Entry Level Remote Customer Service Representative vs Entry Level Remote Customer Support Specialist?

AspectEntry Level Remote Customer Service RepresentativeEntry Level Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; technical knowledge optional
Work EnvironmentRemote, handling customer inquiries via phone, chat, or emailRemote, providing technical or product support to customers
Employer & Industry UsageRetail, telecom, e-commerce companiesTech companies, software providers, electronics brands
Search & Comparison IntentCustomer service roles, entry-level support jobsTechnical support, product assistance roles

While both roles are entry-level remote positions involving customer interaction, the Customer Service Representative focuses on general inquiries and account issues, whereas the Customer Support Specialist provides technical or product-specific assistance. Understanding these differences helps job seekers target the right position based on their skills and interests.

More about Entry Level Remote Customer Service Representative jobs
What cities are hiring for Entry Level Remote Customer Service Representative jobs? Cities with the most Entry Level Remote Customer Service Representative job openings:
What are the most commonly searched types of Remote Customer Service Representative jobs? The most popular types of Remote Customer Service Representative jobs are:
What states have the most Entry Level Remote Customer Service Representative jobs? States with the most job openings for Entry Level Remote Customer Service Representative jobs include:
What job categories do people searching Entry Level Remote Customer Service Representative jobs look for? The top searched job categories for Entry Level Remote Customer Service Representative jobs are:
Entry Level Remote Customer Service Representative jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Columbia, SC • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

291st of 425 rated business services

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

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