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Entry Level Remote Customer Service Rep Jobs (NOW HIRING)

iStaff Pros

$14.75 - $20.25/hr

Role Overview As a Remote CSR, you will act as an extension of an insurance agency's internal team, handling client service requests, documentation, and workflow support. You will be expected to work ...

ACC Premiere

$14.75 - $20.25/hr

Remote Customer Service Representative RESPONSIBILITIES: * Handle customer inquiries and complaints * Document and update customer records based on interactions * Maintain a knowledge base of the ...

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How much do entry level remote customer service rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level remote customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

More about Entry Level Remote Customer Service Rep jobs
What cities are hiring for Entry Level Remote Customer Service Rep jobs? Cities with the most Entry Level Remote Customer Service Rep job openings:
What are the most commonly searched types of Remote Customer Service Rep jobs? The most popular types of Remote Customer Service Rep jobs are:
What states have the most Entry Level Remote Customer Service Rep jobs? States with the most job openings for Entry Level Remote Customer Service Rep jobs include:
What job categories do people searching Entry Level Remote Customer Service Rep jobs look for? The top searched job categories for Entry Level Remote Customer Service Rep jobs are:
Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

290th of 424 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

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