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Entry Level Remote Chat Support Agent Jobs in Raleigh, NC

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

The McCrimmon Agency

Life Insurance Sales Agent

Raleigh, NC · On-site +1

$50K - $175K/yr

Remote work with flexible hours * Full-time or part-time options * Training and mentorship provided ... Licensing costs are the responsibility of the Sales Agent, but we provide support and guidance ...

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All JobsChat Support Agent JobsEntry Level Remote Chat Support Agent JobsEntry Level Remote Chat Support Agent Jobs in Raleigh, NC

Entry Level Remote Chat Support Agent information

See Raleigh, NC salary details

$10

$18

$29

How much do entry level remote chat support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level remote chat support agent in Raleigh, NC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Chat Support Agent vs Customer Service Representative?

AspectEntry Level Remote Chat Support AgentCustomer Service Representative
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person
Required SkillsCommunication, typing, basic tech knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsNone typically requiredCustomer service or communication certifications optional
Industry UsageTech, retail, e-commerceRetail, telecom, banking, various sectors

Entry Level Remote Chat Support Agents primarily handle online chat inquiries in a remote setting, focusing on quick, written communication. Customer Service Representatives may work in various environments, handling calls or in-person interactions. While both roles require strong communication skills, chat support emphasizes typing speed and tech familiarity, whereas customer service roles may involve more interpersonal interaction. Both are common entry-level positions in customer service industries, with overlapping skills but different work settings.

What are popular job titles related to Entry Level Remote Chat Support Agent jobs in Raleigh, NC? For Entry Level Remote Chat Support Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Chat Support Agent jobs in Raleigh, NC look for? The top searched job categories for Entry Level Remote Chat Support Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Remote Chat Support Agent jobs? Cities near Raleigh, NC with the most Entry Level Remote Chat Support Agent job openings:
Entry Level Remote Chat Support Agent jobs near you
Infographic showing various Entry Level Remote Chat Support Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 74% Full Time, 9% Part Time, 3% Temporary, and 14% Contract. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

Remote Customer Service Agent

Liveops

Cary, NC • Remote

$14.25 - $19.25/hr

Contractor

Re-posted 25 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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