Entry Level Remote Account Manager Jobs in Rochester, NY

Newport Academy, RTC, is actively seeking a dedicated and compassionate Licensed Mental Health Counselor (LMHC) to join our team as a full-time remote provider. In this vital role, you will focus on supporting trauma injury patients by assisting them in navigating and overcoming their mental and emotional challenges. Engaging deeply with patients, you will help devise comprehensive treatment strategies that enhance their journey toward recovery.

Newport Academy is a leader in adolescent and young adult mental health care, grounded in the belief that all individuals deserve to thrive. Our approach is holistic, incorporating clinical expertise and community engagement. Newport Academy is dedicated to providing a safe and nurturing environment where patients can heal from trauma and build resilience. Our organization is continually striving to strengthen its clinical practices and outreach programs, reaching underserved populations and delivering exceptional care.

As a fully remote position, this role embraces the flexibility to work from various locations while maintaining a structured routine. The expected work hours are Monday through Friday, from 8:00 AM to 5:00 PM. Despite the remote nature, you will be part of a collaborative team environment, with access to digital communication tools that facilitate cooperation and support among team members.

The successful candidate will be responsible for a range of tasks aimed at improving patient outcomes:

• Conduct thorough assessments and initial evaluations to identify patient needs and challenges.
• Develop tailored treatment plans based on comprehensive evaluations and ongoing patient interactions, ensuring that all strategies align with individual goals.
• Regularly meet with patients, providing them with a safe space to voice their concerns and struggles while actively listening and applying therapeutic techniques.
• Monitor and document patient progress, making necessary adjustments to treatment plans to adequately meet evolving needs.
• Educate both patients and their families about effective coping mechanisms for stress and trauma, promoting a shared understanding of mental health awareness.
• Collaborate with other healthcare professionals, social services, and community resources to ensure comprehensive care for patients.
• Participate in continuous education to maintain LMHC licensure and stay informed about cutting-edge therapeutic practices and methodologies.

This role primarily focuses on patients who have experienced trauma and are seeking to manage their emotional and psychological responses to such events. You will engage with individuals from diverse backgrounds, demonstrating cultural competence and sensitivity to their unique experiences. Our community health clinic atmosphere emphasizes a compassionate approach, aiming to foster trust and promote healing.

• A valid LMHC license is required.
• A Master’s degree in Mental Health Counseling, Psychology, or a related field.
• At least three years of direct experience working with trauma patients.
• Proficient in Microsoft Office and familiar with Electronic Medical Record (EMR) systems. Experience with Salesforce is preferred.
• Exceptional verbal and written communication skills, capable of conveying complex information in an understandable manner.

While the minimum requirement is three years of experience, candidates with additional training or certifications in trauma-informed care or specific therapeutic modalities will be given preference. Experience in community outreach and collaboration with various healthcare agencies is also highly valued.

The salary for this position ranges between $90,000 – $110,000 annually, based on experience and qualifications. Additionally, Newport Academy offers a competitive benefits package that includes:

• An employee assistance program that provides confidential counseling and support services.
• Wellness programs designed to help employees achieve and sustain a healthy lifestyle.
• Financial incentives for participating in health and wellness initiatives.
• Health savings accounts (HSAs) or flexible spending accounts (FSAs) to assist with healthcare expenses.

Newport Academy is committed to the professional development of its staff, offering numerous opportunities for continuing education and skill enhancement. Counselors can engage in specialized training or advancement into leadership roles within clinical or program management paths. Our organization prioritizes growth, innovation, and the fostering of a supportive environment.

By joining Newport Academy, you become part of a dedicated team that values compassion, collaboration, and the impact of mental health support. Your work will directly contribute to transforming lives, as you provide vital assistance to those on their healing journey. If you are enthusiastic about driving positive change and enhancing mental health services in your community, we invite you to be part of our mission.

If you are excited about the opportunity to make a difference in the lives of those affected by trauma, we encourage you to apply with your updated resume. Join Newport Academy in our commitment to promoting mental health and well-being for all.