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Entry Level Peco Energy Customer Service Jobs in Riverside, CA

Customer Service Representative Guardian Tax | Irvine, CA | Full-Time | In-Office Guardian Tax is ... We have a high-energy, positive, and team-focused culture . We work hard, support each other ...

Customer Service Representative Guardian Tax | Irvine, CA | Full-Time | In-Office Guardian Tax is ... We have a high-energy, positive, and team-focused culture . We work hard, support each other ...

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Entry Level Peco Energy Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do entry level peco energy customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level peco energy customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is an entry level PECO Energy customer service job?

Entry Level PECO Energy Customer Service jobs are positions where employees assist customers with questions, account issues, billing concerns, and service requests related to PECO Energy, a major utility provider. These roles typically involve handling inbound calls, emails, or chats from customers and providing helpful, accurate information. Employees are trained to resolve problems, process payments, and offer solutions, all while maintaining a positive and professional attitude. Entry-level positions usually require strong communication skills and a willingness to learn about PECO's services and policies.

What are the key skills and qualifications needed to thrive as an entry level PECO Energy customer service representative?

To thrive as an Entry Level PECO Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities are crucial for resolving customer inquiries efficiently and maintaining high levels of customer satisfaction in a fast-paced environment.

What are some common challenges faced by entry level PECO Energy customer service representatives, and how can they be addressed?

Entry-level PECO Energy customer service representatives often encounter challenges such as managing high call volumes, addressing complex billing or service issues, and handling upset customers. Building effective communication and active listening skills can help in de-escalating tense situations and providing clear solutions. Familiarizing yourself with PECO’s systems and resources, as well as collaborating with experienced team members, can also make problem-solving more efficient. Over time, these experiences contribute to professional growth and confidence in handling a variety of customer inquiries.

What is the difference between Entry Level Peco Energy Customer Service vs Entry Level Peco Energy Billing Specialist?

AspectEntry Level Peco Energy Customer ServiceEntry Level Peco Energy Billing Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; familiarity with billing systems
Work EnvironmentCustomer call centers, in-person interactionsOffice setting, handling billing inquiries
Employer & Industry UsageUtility companies, customer support rolesUtility companies, billing and account management
Common Search & ComparisonCustomer service roles in utilitiesBilling and account roles in utilities

Entry Level Peco Energy Customer Service focuses on assisting customers with inquiries and support, while Entry Level Peco Energy Billing Specialist handles billing issues and account management. Both roles require similar credentials but differ in daily tasks and focus areas within the utility industry.

What is the Entry Level Peco Energy Customer Service hiring process like?

The hiring process for an Entry Level Peco Energy Customer Service position typically involves submitting an online application, followed by a phone or virtual interview to assess communication skills and customer service aptitude. Candidates may also undergo background checks and skills assessments before an in-person interview or onboarding. The process aims to evaluate technical knowledge, interpersonal skills, and availability for training or work schedules.

What qualifications are needed for entry level Peco Energy customer service jobs?

Entry-level Peco Energy customer service jobs typically require a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are important; some positions may also require background checks or training on company-specific systems.

What are the most commonly searched types of Peco Energy Customer Service jobs in Riverside, CA?

The most popular types of Peco Energy Customer Service jobs in Riverside, CA are:

What are popular job titles related to Entry Level Peco Energy Customer Service jobs in Riverside, CA?

For Entry Level Peco Energy Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What cities near Riverside, CA are hiring for Entry Level Peco Energy Customer Service jobs?

Cities near Riverside, CA with the most Entry Level Peco Energy Customer Service job openings:

Customer Service Representative

Cool Air Solutions Services LLC

Murrieta, CA

$19 - $25/hr

Full-time

Posted 29 days ago


Job description

About Us: Founded in 2006, Cool Air Solutions is a family-owned HVAC and plumbing company based in Murrieta, CA. We specialize in delivering total indoor comfort to residential and commercial clients across Riverside, Orange, and San Diego Counties. We are committed to providing top-tier service with a focus on energy efficiency and customer satisfaction. We pride ourselves on our old-school work ethic, clear communication, and dedication to exceeding customer expectations.

Shift needed: Full-time, weekday hours: 9am-6pm, weekend hours: 8am-5pm - Rotating on-call weekend coverage expected -

Potential Earnings: $19-$25/hr with commissions and incentives

Key Responsibilities:

  • Answer incoming customer calls and inquiries in a friendly, professional, and timely manner, providing exceptional customer service at all times.
  • Listen attentively to customer concerns, questions, and service requests, demonstrating empathy and a strong desire to resolve issues promptly.
  • Schedule service and new sales appointments with the goal of keeping the call board full for technicians and Comfort Advisors.
  • May also dispatch technicians based on availability and customer preferences with the goal of prioritizing high value opportunities and efficient technician routing.
  • Provide accurate and detailed information to customers regarding service offerings, pricing, appointment details, and any additional inquiries.
  • Maintain accurate and organized customer records, documenting interactions, service requests, and any special instructions.
  • Assist customers with troubleshooting minor issues over the phone, providing guidance and support after dispatching a technician if necessary.
  • Collaborate closely with service technicians, providing them with necessary job details, customer information, and any updates or changes.
  • Follow up with customers after service appointments to ensure satisfaction, address any further concerns, and obtain feedback.
  • Handle customer complaints or escalations with professionalism and a commitment to finding effective resolutions.
  • Stay updated on company services, policies, and procedures to provide accurate information and address customer inquiries effectively.
  • Assist in administrative tasks such as data entry, invoicing, and generating service reports as required.
  • Collaborate with other team members and departments to ensure seamless service delivery and a positive customer experience.

Qualifications:

  • Previous experience in customer service, preferably in a service-oriented industry.
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
  • Strong problem-solving skills and the ability to think quickly on your feet.
  • Outstanding organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Proficient computer skills, including experience with customer service software, CRM systems, and Microsoft Office Suite.
  • Familiarity with HVAC, plumbing, or electrical terminology and concepts is an asset.
  • Ability to remain calm and composed in high-pressure situations, demonstrating empathy and effective conflict resolution skills.
  • Positive attitude, strong work ethic, and a genuine passion for delivering exceptional customer service.
  • Ability to work collaboratively within a team environment, supporting a positive and supportive work culture.
  • High school diploma or equivalent.

Why You’ll Want to Work Here:

  • Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
  • Performance Pay directly tied to results – Get what you deserve
  • Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
  • Secure your financial future – 401(k) with company match
  • Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors
  • We invest in your future – leadership training that directly results into bigger career opportunities
  • Learn on the job – continuous education stipends available