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Entry Level Patient Service Representative Jobs in Greer, SC

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Entry Level Patient Service Representative information

See Greer, SC salary details

$12

$18

$25

How much do entry level patient service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level patient service representative in Greer, SC is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.58 per hour, depending on experience, location, and employer.

How do I become an entry level patient service representative?

To become an entry-level patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with electronic health records (EHR) systems is often preferred. Some positions may require certification or training provided by the employer.

What is the difference between Entry Level Patient Service Representative vs Medical Receptionist?

AspectEntry Level Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake
Common UsageHealthcare industry, patient-facing rolesMedical offices, outpatient clinics

Both roles involve front-desk duties in healthcare settings, requiring excellent communication and organizational skills. While the Entry Level Patient Service Representative often focuses on insurance and patient data management, the Medical Receptionist typically handles appointment scheduling and phone inquiries. These positions are similar in credentials and work environment, making them frequently compared by job seekers in healthcare support roles.

What are some common challenges faced by entry level patient service representatives, and how can they be overcome?

Entry Level Patient Service Representatives often face challenges such as managing a high volume of patient inquiries, handling sensitive or emotional situations, and accurately processing patient information. To overcome these challenges, it's important to develop strong communication and organizational skills, maintain professionalism under pressure, and become familiar with healthcare regulations and electronic health record systems. Seeking guidance from experienced team members and actively participating in training sessions can also help new representatives build confidence and efficiency in their role.

What are the key skills and qualifications needed to thrive as an entry level patient service representative?

To thrive as an Entry Level Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving, and organizational abilities help you effectively interact with patients and healthcare staff. These skills ensure smooth patient flow, accurate information management, and a positive patient experience in healthcare settings.

What does an entry level patient service representative do?

An Entry Level Patient Service Representative is responsible for greeting patients, scheduling appointments, collecting patient information, and assisting with insurance verification at healthcare facilities. They serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Their duties also include answering phones, updating medical records, and handling patient inquiries. This role requires strong communication, organizational skills, and attention to detail.

Is a Entry Level Patient Service Representative a good entry-level position?

An entry-level Patient Service Representative is a suitable starting position for individuals interested in healthcare, as it involves customer service, administrative tasks, and basic medical knowledge. It often requires strong communication skills and familiarity with scheduling software or electronic health records. This role provides experience in healthcare settings and can lead to advancement opportunities in the medical field.

How hard is it to be an entry level patient service representative?

Entry level patient service representatives typically need strong communication and organizational skills, with some roles requiring basic computer proficiency and customer service experience. The position usually involves on-the-job training and can be accessible to those with a high school diploma or equivalent, making it a manageable entry point into healthcare support roles.
What cities near Greer, SC are hiring for Entry Level Patient Service Representative jobs? Cities near Greer, SC with the most Entry Level Patient Service Representative job openings:
Entry Level Patient Service Representative jobs near you
Infographic showing various Entry Level Patient Service Representative job openings in Greer, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,492 per year, or $19 per hour.

Patient Service Representative

Carolina Health Centers

Clinton, SC • On-site

$16.50 - $21/hr

Other

Re-posted 27 days ago

Job description

Patient Service Representative

Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of contact for patients, visitors and callers. This position provides daily support for the practice site including telephone coverage, appointment scheduling, check-in and check-out of patients (ensuring demographic and insurance information, as well as payment information is accurate and complete in the practice management system), patient referrals, and general patient communication.

The PSR knows, understands, and performs all duties in a manner that is consistent with CHC's Service Standards (attached) that promise our employees will be Respectful, Responsible, and Responsive.

DUTIES AND RESPONSIBILITIES:

Customer Service:

  • Answers the telephone with the standard greeting and a smile in a timely manner
  • Treat Every Patient with Care and Courtesy
  • Maintain a well-kept lobby and work space
  • Understand, abide by, and be able to explain HIPAA to patients as needed
  • Respond in a positive manner to questions, inquiries, and requests making every attempt to accommodate the patient's needs and expectations
  • Ensure patients understand the services we provide and the benefits of choosing us as their medical home

Check In:

  • Acknowledge Patients in the PM system Upon Arrival
  • Arrive Patients in EHR and enter location (Waiting Room)
  • Verify Demographics (mailing address, telephone number, responsible party)
  • Input Insurance or Sliding Fee information
  • Collect Co-Pays & Post & Balance Payments
  • Update Patient paperwork annually (HIPAA, Registration, RX consent)
  • Run Medicaid to verify eligibility daily

Check-Out:

  • Print Patient Clinical Summary
  • Schedule any Follow-up Visits
  • Check patients out in the PM system and EHR upon departure

Other Procedures:

  • Count Cash Box and log in the amount in the box at the beginning and end of each shift
  • Run an Acknowledged Patient Report, match encounters against the report & document any missing encounters
  • Conduct Appointment Phone Call Reminders
  • Build New Patient Accounts
  • Scan & appropriately file Patient Documents
  • Navigate through Allscripts to print records, identify meds, referrals, lab results, etc.
  • Knowledge of inner office forms (Incident reports, RX Log, Transfer of Patient Care Log, Supply Order, etc.)
  • Knowledge of Emergency Procedures (Fire, Tornado, Seizing Patient, etc.)
  • Identify and manage tasks in Allscripts
  • Correctly Schedule Patients
  • Distribute & Sort Mail & Courier Items
  • Collect TIGER payments
  • Distribute medications delivered thru the courier to patients & collect payment on those medications
  • Sign out prescriptions for controlled substances to patients
  • Responds to tasks from the patient portal as required in a timely manner

Office Equipment:

  • Capable of using the office phone correctly (Hold, Transfer, Voicemail, Directories)
  • Operate Copier for Office Copies, Fax, and Scanning
  • Capable of operating the Credit Card Equipment
  • Operate the Postage Machine

REPORTING RELATIONSHIPS:

Responsible to:

  • Site's Patient Service Coordinator

Workers supervised:

  • N/A

Interrelationships:

  • Represents CHC and the practice site to the public in a professional manner.
  • Interacts directly with patients and family members in person and on the telephone.
  • Works closely with other patient service staff and triage nurses at the center

This job description is not designed to cover or contain an exhaustive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honesty, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.

In addition, this position requires:

Education:

  • High School diploma or equivalent experience

Work Experience:

  • Knowledgeable of medical terminology preferred
  • Must have a valid driver's license and safe driving record
  • Bi-lingual in Spanish preferred

Licensure and Certification:

  • None required

Skills:

  • Excellent verbal and written communication skills
  • Current computer skills
  • Ability to establish and promote positive interpersonal relationships
  • Excellent organizational skills
  • Cultural awareness and appreciation for differences
  • Ability to demonstrate excellent customer service and strong cultural competency
  • Ability to adhere to strict confidentiality guidelines
  • Good interpersonal, organizational, and computer skills required
  • Strong written and verbal communication skills required
  • Teamwork orientation
  • Able to take and follow through with delegated tasks and accountability
  • Resourcefulness in problem solving
  • Proven organizational skills
  • Beginner to intermediate proficiency in Microsoft applications: Excel, Word, Outlook, PowerPoint

Physical Abilities:

  • Able to push, pull, reach, sit, stoop, and stretch
  • Have full range of body motion
  • Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier, and medical equipment
  • Required to talk and hear
  • Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier and medical equipment
  • Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment:

  • This position involves exposure to customer/patient elements. The work environment is that of a medical practice that enforces safe OSHA compliant practice. HIPAA rules and regulations are stringently enforced. The position requires staff to work under pressure at times and with a diverse population. As a medical office, exposure to communicable diseases, bodily fluids, toxic substances, sharps, and other conditions are common.
  • This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.
  • Requirement for out-of-town and/or overnight travel is minimal.

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