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Entry Level Patient Service Representative Jobs in Delaware

Carroll Motor Fuels

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Customer Service Representative Hot Job Store 160 - Dover, DE 19901 Overview Level Entry Position ... Ethical, honest, trustworthy, respectful, compassionate, supportive and patient * Flexible and ...

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All JobsPatient Service Representative JobsEntry Level Patient Service Representative JobsEntry Level Patient Service Representative Jobs in Delaware

Entry Level Patient Service Representative information

See Delaware salary details

$13

$19

$26

How much do entry level patient service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level patient service representative in Delaware is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

How do I become an entry level patient service representative?

To become an entry-level patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with electronic health records (EHR) systems is often preferred. Some positions may require certification or training provided by the employer.

What is the difference between Entry Level Patient Service Representative vs Medical Receptionist?

AspectEntry Level Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake
Common UsageHealthcare industry, patient-facing rolesMedical offices, outpatient clinics

Both roles involve front-desk duties in healthcare settings, requiring excellent communication and organizational skills. While the Entry Level Patient Service Representative often focuses on insurance and patient data management, the Medical Receptionist typically handles appointment scheduling and phone inquiries. These positions are similar in credentials and work environment, making them frequently compared by job seekers in healthcare support roles.

What are some common challenges faced by entry level patient service representatives, and how can they be overcome?

Entry Level Patient Service Representatives often face challenges such as managing a high volume of patient inquiries, handling sensitive or emotional situations, and accurately processing patient information. To overcome these challenges, it's important to develop strong communication and organizational skills, maintain professionalism under pressure, and become familiar with healthcare regulations and electronic health record systems. Seeking guidance from experienced team members and actively participating in training sessions can also help new representatives build confidence and efficiency in their role.

What are the key skills and qualifications needed to thrive as an entry level patient service representative?

To thrive as an Entry Level Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving, and organizational abilities help you effectively interact with patients and healthcare staff. These skills ensure smooth patient flow, accurate information management, and a positive patient experience in healthcare settings.

What does an entry level patient service representative do?

An Entry Level Patient Service Representative is responsible for greeting patients, scheduling appointments, collecting patient information, and assisting with insurance verification at healthcare facilities. They serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Their duties also include answering phones, updating medical records, and handling patient inquiries. This role requires strong communication, organizational skills, and attention to detail.

Is a Entry Level Patient Service Representative a good entry-level position?

An entry-level Patient Service Representative is a suitable starting position for individuals interested in healthcare, as it involves customer service, administrative tasks, and basic medical knowledge. It often requires strong communication skills and familiarity with scheduling software or electronic health records. This role provides experience in healthcare settings and can lead to advancement opportunities in the medical field.

How hard is it to be an entry level patient service representative?

Entry level patient service representatives typically need strong communication and organizational skills, with some roles requiring basic computer proficiency and customer service experience. The position usually involves on-the-job training and can be accessible to those with a high school diploma or equivalent, making it a manageable entry point into healthcare support roles.
What cities in Delaware are hiring for Entry Level Patient Service Representative jobs? Cities in Delaware with the most Entry Level Patient Service Representative job openings:
Entry Level Patient Service Representative jobs near you
Infographic showing various Entry Level Patient Service Representative job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,108 per year, or $19.8 per hour.

Patient Services Representative

Westside Family Healthcare, Inc.

Wilmington, DE • On-site

$17 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Type
Full-time
Description
WESTSIDE IS LOOKING FOR PATIENT SERVICE REPRESENTATIVES!
JOIN A CARING, DEDICATED TEAM MAKING A DIFFERENCE IN YOUR COMMUNITY!
Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Patient Service Representative is responsible for the smooth administrative entry and exit of the patient and ensuring that Westside has all of the necessary information for follow-up contact and successful payment collection from third parties or program adjustments. She/he creates a welcoming atmosphere by greeting patients and visitors to our health centers by practicing patience and understanding towards everyone.
WORKING AT WESTSIDE MEANS WORKING IN A PRIMARY CARE MEDICAL HOME.
A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making.
OUR MISSION: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay.
OUR BENEFITS: Our benefit package includes medical insurance, dental insurance, vision insurance, life and disability insurance, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.
RESPONSIBILITIES:
  1. Checks in patients (in person or via Curbside Check-In) in a timely and friendly manner
  2. Verify and update patient demographic and payer information in electronic medical record system
  3. Expedites patient processing by having them fill out forms or assisting them when needed and keeps providers, Nurses, Medical Assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
  4. Collect and properly post all fees, payments, co-payments from patients and reconcile daily charges
  5. Assists uninsured patients in completing a Sliding Fee Scale application, Title X scales, and/or directs them to an Enrollment Specialist when necessary
  6. Assists patients with scheduling follow up appointments or moves existing appointments within the schedule as needed
  7. Assists patients with laboratory orders, signing patients in for lab work, verifying insurances, printing orders

Requirements
MINIMUM OBJECTIVE QUALIFICATIONS
  1. High school diploma or GED
  2. One year of work experience in customer service
  3. Experience using Microsoft Office software
  4. Bi-lingual Spanish

Salary Description
Based on experience and education

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