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Entry Level Operations Jobs in Orlando, FL (NOW HIRING)

Collabera LLC

Associate Data Analyst

Orlando, FL · On-site

$22 - $24/hr

This opportunity is well suited to entry level candidates interested in data analysis, financial services, compliance, and technology-enabled operations. 4 weeks of training in transaction-monitoring ...

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Entry Level Operations information

See Orlando, FL salary details

$10

$18

$28

How much do entry level operations jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level operations in Orlando, FL is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $20.87 per hour, depending on experience, location, and employer.

What is an entry level operations job?

Entry level operations jobs are positions designed for individuals who are just starting their careers in the operations field. These roles typically involve supporting daily business processes, ensuring workflow efficiency, and assisting with logistics, inventory, or administrative tasks. Entry level operations professionals often work under the guidance of senior staff and gain experience in analyzing data, problem-solving, and improving operational procedures. These jobs serve as a foundation for advancing into more specialized or managerial roles within operations.

What are some common challenges faced by entry level operations professionals, and how can they overcome them?

Entry-level operations professionals often encounter challenges such as adapting to fast-paced workflows, managing multiple tasks simultaneously, and learning new company-specific systems or processes. Success in this role requires strong organization, effective communication, and a willingness to seek guidance from more experienced team members. Building relationships with colleagues in other departments can also help, as operations roles frequently involve cross-functional collaboration. Embracing feedback and proactively asking questions will accelerate your learning curve and help you become a valuable team member.

What are the key skills and qualifications needed to thrive as an entry level operations professional, and why are they important?

To thrive as an Entry Level Operations professional, you need strong organizational skills, attention to detail, and a basic understanding of business processes, often supported by a bachelor's degree in business or a related field. Familiarity with office productivity software (such as Microsoft Excel), inventory management systems, or ERP platforms is typically required. Proactive communication, teamwork, and problem-solving abilities help you stand out in this role. These skills enable efficient workflow management, error reduction, and effective collaboration, all of which are critical for operational success.

What is the difference between Entry Level Operations vs Entry Level Customer Service?

AspectEntry Level OperationsEntry Level Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; no specialized certifications typically required
Work EnvironmentWarehouses, manufacturing plants, logistics centersCall centers, retail stores, service desks
Employer & Industry UsageLogistics, manufacturing, supply chain companiesRetail, hospitality, telecommunications
Common Search & ComparisonOperations roles, entry level logistics jobsCustomer service jobs, entry level support roles

Entry Level Operations focuses on managing logistics, supply chain, and process workflows in industrial environments, requiring some technical knowledge. Entry Level Customer Service emphasizes assisting customers, resolving issues, and providing support in service-oriented settings. Both roles are entry level but differ in skills, environment, and industry focus.

How to become an entry level operations analyst with no experience?

To become an entry level operations analyst with no experience, focus on developing strong analytical, communication, and problem-solving skills through online courses or certifications in data analysis or operations management. Gaining familiarity with tools like Excel, SQL, or business intelligence software can also improve your prospects. Internships or volunteer roles can provide practical experience and demonstrate your interest in operations analysis.

How to start a career in entry level operations?

To start a career in entry level operations, gain relevant skills such as organization, communication, and basic computer proficiency. Obtain a high school diploma or equivalent, and consider certifications in logistics, supply chain, or related fields to improve employability. Entry-level roles often require willingness to learn, adaptability, and the ability to work in team environments.

What are 5 careers in entry level operations?

Entry level operations careers include roles such as operations assistant, logistics coordinator, supply chain analyst, warehouse associate, and production worker. These positions typically require strong organizational skills, attention to detail, and familiarity with industry tools like inventory management software. They often serve as stepping stones to more advanced operations or management roles.

What are the most commonly searched types of Operations jobs in Orlando, FL?

The most popular types of Operations jobs in Orlando, FL are:

What are popular job titles related to Entry Level Operations jobs in Orlando, FL?

For Entry Level Operations jobs in Orlando, FL, the most frequently searched job titles are:

What job categories do people searching Entry Level Operations jobs in Orlando, FL look for?

The top searched job categories for Entry Level Operations jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Entry Level Operations jobs?

Cities near Orlando, FL with the most Entry Level Operations job openings:

Entry Level Operations jobs near you
Infographic showing various Entry Level Operations job openings in Orlando, FL as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,481 per year, or $18.5 per hour.

ACE Account Service Desk Specialist (Tier 2 - ASD)

Chronos Operations, LLC

Orlando, FL

Full-time

Posted 2 days ago

New

Job description

Summary

ACE Account Service Desk Specialist (Tier 2 - ASD)

Orlando, FL (Remote)

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chronos Operations, LLC is seeking an ACE Account Service Desk Specialist (Tier 2 – ASD) to support the Automated Commercial Environment (ACE) Account Service Desk under the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role provides Tier II support to a large external user community, including Trade, Participating Government Agencies (PGAs), and CBP personnel, supporting trade facilitation, compliance, and enforcement operations.


Responsibilities
  • Provide 24x7x365 Tier II support for the Automated Commercial Environment (ACE) Account Service Desk (ASD).
  • Support over 100,000 active users comprised of Trade, PGA, and CBP clients on trade facilitation, compliance, and enforcement.
  • Answer and respond to incoming calls and emails pertaining to ACE technical questions and operation of the ACE cargo processing system.
  • Provide 24x7x365 bilingual (English/Spanish) support to the trade user community.
  • Support ACE Portal Account business processes: user enrollment, account activation, account management for CBP and Trade communities.
  • Maintain documents (Welcome Letters and guidance documentation) supporting user enrollment and activation.
  • Support end users (Trade, CBP, PGA) in the use of ACE Portal functionality, including ACE Reports.
  • Resolve >=90% of tickets assigned to Tier II (AQL target).
  • Process >=90% of tickets within 4 hours.
  • Achieve >=90% quality score on reviewed interactions.
  • Update ASD SOPs as requested.
  • Contribute to TSD Knowledge Management effort: submit, create, update, and review KMS documentation.
  • Attend periodic ACE training sessions to maintain proficiency.
  • Respond to urgent priority requests including ACE Command Center/War Room problem resolution.
  • Assist OIT in assessing cybersecurity risks; perform timely inactivation/restoration of ACE Portal accounts as directed.
  • Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success.
  • Other duties as assigned.

Qualifications
  • High school diploma or equivalent required.
  • 2+ years of IT Help Desk or Customer Support experience.
  • Must be available to support rotating shift, 24x7x365 coverage required.
  • U.S. Citizenship required; must be able to pass CBP Background Investigation (BI).

Preferred Qualifications:

  • Associate's degree in Business Administration, Information Technology or related field preferred.
  • Experience with ACE (Automated Commercial Environment) system.
  • Must have Knowledge of trade compliance processes or web-based portal support.
  • Knowledge of CBP trade facilitation and compliance processes.
  • Experience with ServiceNow ITSM platform.
  • HDI Customer Service Representative or Support Center Analyst certification.
  • Prior CBP or DHS experience.
  • Bilingual in Spanish is a plus.
  • Knowledge of import/export trade processes.

 

Knowledge, Skills and Abilities:

  • Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect.
  • Ability to manage multiple tickets, meet SLA commitments, and maintain accurate documentation.
  • Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success.
  • Ability to work with internal teams and other agencies to resolve cross-functional IT needs.
  • Ability to support rotating shifts, 24x7x365 coverage.
  • Excellent interpersonal communication, facilitation, and leadership skills to effectively coordinate teams and communicate with stakeholders.
  • Proven ability to manage relationships with internal teams, external partners, vendors, and senior leadership.
  • Strong written and verbal communication skills for technical documentation and stakeholder coordination.
  • Excellent communication, leadership, and project management skills.
  • Ability to work effectively in cross-functional teams and under senior analyst guidance.
  • Ability to meet minimum clearance requirements.
  • Ability to work nights, weekends, and holidays as required.
  • Ability to travel 10%.

How you’ll grow 

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. 

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. 

Benefits 

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. 

Learn more about what working at Chenega MIOS can mean for you. 

Chenega MIOS’s culture 

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. 

Corporate citizenship 

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. 

Learn more about Chenega’s impact on the world. 

Chenega MIOS News- https://chenegamios.com/news/ 

Tips from your Talent Acquisition Team 

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: 

Chenega MIOS web site - www.chenegamios.com 

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm 

LinkedIn - https://www.linkedin.com/company/1472684/ 

Facebook - https://www.facebook.com/chenegamios/

#Chronos Operations, LLC

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