Entry Level Operations Analyst Jobs in Normal, IL

RFA Engineering (www.rfamec.com) is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking an entry level to experienced candidate to become an integral part of our engineering team. The selected candidate will work with an experienced engineering staff using state-of-the-art engineering tools & processes. This position will operate onsite at our customer's world-class engineering and manufacturing facilities.

This is a full-time position with a full benefit package listed below that includes opportunities for professional growth, direct hire by our customers, and additional opportunities within our own organization.

Quality Engineering Technician

The selected candidate will research and test the design, functionality and maintenance of products, equipment, systems and processes and develop quality standards. A typical quality engineer has the ability to read and interpret blueprints, and evaluate product integrity and standards.

Responsibilities

• Plan, schedule, and conduct internal quality system and process audits.
• Evaluate compliance with Quality Management System requirements, procedures, and applicable standards.
• Review procedures, work instructions, records, and supporting documentation.
• Interview process owners and key stakeholders to verify process effectiveness and compliance.
• Collect and assess objective evidence to identify gaps, risks, and improvement opportunities.
• Document audit findings clearly and accurately in audit reports.
• Communicate audit results and recommendations in a professional and constructive manner.
• Monitor corrective action implementation and verify effectiveness of corrective measures.
• Track, analyze, and report quality system trends and audit metrics.
• Support ISO 9001 certification, surveillance, and compliance-related activities.
• Collaborate with quality and operational teams to promote continuous improvement across the organization.
• Assist in maintaining audit records and quality documentation.

Requirements

• 2-4 years of quality, quality management systems, or auditing experience.
• Knowledge of quality management systems and auditing principles.
• Experience conducting or supporting system or process audits.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills.
• Ability to interpret standards, procedures, policies, and quality requirements.
• Proficiency with Microsoft Office and standard business software applications.
• Ability to work effectively with cross-functional teams and all organizational levels.

Desired Attributes

• • ISO 9001 Internal Auditor training or certification.
  • ASQ Certified Quality Auditor (CQA) or equivalent professional certification.
  • ISO 9001 Lead Auditor training.
  • Experience supporting certification or surveillance audits.
  • Background in corrective action management and effectiveness verification.
  • Manufacturing or industrial quality systems experience.
  • Experience working within regulated or highly structured quality environments.

  • Hands-on experience administering, maintaining, or auditing within electronic Quality Management Systems (eQMS), including platforms such as ETQ Reliance, Intelex, MasterControl, QT9, TrackWise, Siemens Teamcenter Quality, SAP QM, or equivalent systems

Visa sponsorship is NOT available for this position.

Pay Range: $55,000-$65,000 – Commensurate with experience

About RFA Engineering

RFA Engineering has provided product development and engineering services to industry leading customers since 1943. Our primary focus is the development of off highway equipment including agricultural, construction, mining, recreational, industrial, and special machines. Our work includes concept development, product design, documentation, problem-solving, simulation, optimization, and testing of components, systems and complete machines. Our engineering staff is located at our Engineering Center in Minneapolis, branch office in Dubuque, IA, and at numerous customer sites throughout the U.S.

Competitive Benefits

• Health and Dental Insurance
• Health Savings Account
• TelaDoc: Virtual Health Care
• Vision Insurance
• Company Paid / Supplemental Life Insurance
• Company Paid Long-Term Disability
• Supplemental Short-Term Disability
• Retirement Savings Account (Traditional 401k & Roth 401k)
• Flexible Spending Plan Dependent Care
• Bonus Plan (Exempt Employees Only)
• Paid Time Off (PTO)
• Paid Holidays
• Bereavement Leave
• Employee Assistance Programs (EAP)
• Education Assistance

Equal Opportunity and Veteran Friendly