Entry Level Operations Analyst Jobs in Columbus, OH

ViaPath is seeking an Associate (Entry Level) Criminal Intelligence Analyst to join our team working with our clients. The responsibility of the Intelligence Associate Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist Corrections Investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established time frames. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills.

This primarily remote/virtual position must be based in the Columbus, OH area, with a requirement to travel to the client site in Columbus as needed.

• Analyze data to establish trends within the facility and potential areas of interest
• Assist facility with investigations by utilizing specialized software provided for data mining and link analysis
• Monitor offender telephone calls
• Establish a fundamental understanding of the facility's operation to include policies and procedures, and data sources available for analysis
• Prepares analysis, evaluation, and recommendations for proper responses to intelligence gathered
• Proactively develop intelligence to assist in accomplishing facility objectives and mission
• Submit detailed reports to facility regarding intelligence findings
• Submit regular reports to superiors outlining level of support and benefit to facility
• Provide guidance and training to facility staff
• Fulfill requests for call recordings or other related data as authorized and requested
• Participation in court or other administrative related hearings

• A Bachelor's Degree or four years of related experience in lieu of a degree or a combination of education/experience is required. A concentration in Criminal Justice, Security and Intelligence, or a Business-related field is preferred.
• 0-2 years of experience as a criminal intelligence analyst; or an equivalent substitution of experience with a government law enforcement or military agency performing technical tasks such as research, reviewing written documentation to identify and extract relevant information, completing investigate reports, court document, or statistical data
• Ability to develop a fundamental understanding of intelligence processes in a correctional environment to include institutional operations and criminal procedures
• Demonstrate fundamental understanding of investigative and intelligence processes to include the intelligence cycle
• Excellent verbal and written communication skills
•  Proficient in Microsoft Windows OS and Microsoft Suite
• Ability to learn ViaPath and third-party software applications within the first six months of hire
• Ability to work in a fast-paced environment and meet competing deadlines
• Strong problem-solving skills with an interest and ability to conduct analysis and report on findings
• Pro-active
• Ability to handle confidential information.
• Fluency (written and verbal) in English is required. Fluency (written and verbal) in Spanish is desired

ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.

Benefits Overview

ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:

• Medical, Dental & Vision Insurance - Multiple plan options designed to support a variety of coverage needs.
• Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
• Flexible Time Off (FTO) - Including vacation and sick time
• Company Holidays
• Retirement Plan (401(k)) - Traditional and Roth 401(k) options available including employer matching contributions.
• Life & Disability Insurance - Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
• Employee Assistance Program (EAP) - Free, confidential support for personal, financial, and family matters.
• Additional Well-Being Resources - Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.