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Entry Level Online Customer Service Representative Jobs in Springfield, OH

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Customer Service Rep - Entry Level CSR

Dayton, OH · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

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Customer Service Rep - Entry Level CSR

Dayton, OH · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Customer Service Rep

Xenia, OH · On-site

$14 - $19/hr

Frozen Food Express is looking for a Customer Service Representative for our Xenia, OH location ... This is NOT an entry level, administrative position; it required the skills of a well-seasoned ...

Customer Service Representative

Vandalia, OH · On-site

$15 - $20.50/hr

Customer Service Representative The Customer Service Representative (CSR) is a key member of our team, serving as the primary point of contact for our valued customers. Providing exceptional service ...

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by ...

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21/hr

The Customer Service Representative will serve as the first point of contact for customers to ... Process online data entry for accounts based designated department * Manage and monitor billing ...

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

The Customer Service Representative will serve as the first point of contact for customers to ... Process online data entry for accounts based designated department * Manage and monitor billing ...

Customer Service Representative

Dayton, OH

$14 - $19.25/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

CSR

Beavercreek, OH · On-site

$14.75 - $20.25/hr

The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets ...

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Entry Level Online Customer Service Representative information

See Springfield, OH salary details

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How much do entry level online customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level online customer service representative in Springfield, OH is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What does an entry level online customer service representative do?

An Entry Level Online Customer Service Representative assists customers by answering questions, resolving issues, and providing information through online channels such as email, chat, or social media. They help customers with product or service inquiries, troubleshoot problems, and ensure a positive customer experience. This role typically involves following company procedures, maintaining accurate records, and escalating more complex issues to senior staff if necessary.

What are the key skills and qualifications needed to thrive as an entry level online customer service representative, and why are they important?

To thrive as an Entry Level Online Customer Service Representative, you need strong written communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and live chat systems is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for providing effective support and building rapport with customers. These skills and qualities are essential for resolving issues efficiently, maintaining customer satisfaction, and representing the company's brand professionally.

What are some common challenges faced by entry level online customer service representatives, and how can they overcome them?

One common challenge for entry level online customer service representatives is managing a high volume of inquiries while maintaining accuracy and a positive attitude. Adapting quickly to different customer personalities and resolving issues through digital communication channels can also be demanding. To overcome these challenges, it's important to stay organized, utilize available knowledge bases, and communicate clearly and empathetically. Seeking feedback from experienced team members and participating in training sessions can also enhance your problem-solving skills and confidence.

What is the difference between Entry Level Online Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Online Customer Service Representative

The main difference between an Entry Level Online Customer Service Representative and a Customer Support Specialist lies in scope and experience. The representative typically handles basic inquiries, troubleshooting, and order processing, often with minimal prior experience. A Customer Support Specialist may have more advanced responsibilities, including technical support or account management, and may require additional skills or certifications. Both roles are common in online retail, tech, and service industries, but the representative role is more entry-level and focused on general customer interactions.

What are popular job titles related to Entry Level Online Customer Service Representative jobs in Springfield, OH?

For Entry Level Online Customer Service Representative jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Entry Level Online Customer Service Representative jobs in Springfield, OH look for?

The top searched job categories for Entry Level Online Customer Service Representative jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Entry Level Online Customer Service Representative jobs?

Cities near Springfield, OH with the most Entry Level Online Customer Service Representative job openings:

Infographic showing various Entry Level Online Customer Service Representative job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,217 per year, or $16.9 per hour.

Customer Service Rep - Entry Level CSR

Xcel Management Inc

Dayton, OH • On-site

$20 - $30/hr (+ commission)

Full-time

Re-posted 23 days ago

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Job description

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer needs and contribute to sales efforts.

Responsibilities

  • Provide timely and accurate customer support in person
  • Develop and maintain strong product knowledge to assist customers effectively
  • Collaborate with team members to ensure a seamless customer experience
  • Assist in identifying sales opportunities and support sales initiatives

Preferred Qualifications

  • High school diploma or equivalent

Immediate Openings Available! Apply today to start now!