Entry Level Network Support Jobs in Columbus, OH

Hyperscale Network Specialist II

Reports To: Hyperscale Lead Technician
Classification: Non-Exempt, Hourly, Overtime Eligible
Supervisory Responsibilities: None

Position Summary

The Hyperscale Network Specialist II is an intermediate-level technical role responsible for network infrastructure validation, testing, troubleshooting, and remediation within hyperscale data center environments. Working under the direction of a Hyperscale Lead Technician, this position independently performs network audits and validates structured cabling, fiber optic, copper, network cabinets, patch panels, and associated network infrastructure.

This position supports Front-End Network (FENW) infrastructure and develops proficiency supporting Back-End Network (BENW) validation activities. The Network Specialist II is expected to independently resolve standard network issues, recognize systemic problems requiring escalation, and provide field guidance to entry-level Network Specialist I personnel.

Key Responsibilities

• Independently perform network infrastructure audits and validation across hyperscale data center environments.
• Inspect and validate fiber optic backbone systems, copper infrastructure, network cabinets, patch panels, fiber enclosures, structured cabling systems, and network hardware connectivity.
• Confirm activation and turnover readiness, including asset tags, uplinks, circuit integrity, labeling, installation quality, testing, documentation, and customer acceptance requirements.
• Troubleshoot common network and cabling issues including fiber contamination, mispatching, damaged connectors or cabling, polarity issues, improper routing, equipment seating, and labeling discrepancies.
• Perform fiber optic testing using OLTS, OTDR, Optical Power Meters (OPM), Visual Fault Locators (VFL), and digital fiber inspection scopes.
• Interpret OTDR results in identifying connector and splice loss, reflection events, fiber breaks, excessive attenuation, and installation defects.
• Perform Permanent Link testing using One Jumper Reference methodology and validate fiber cleanliness in accordance with applicable ANSI/TIA and IEC standards.
• Perform loopback validation, signal path verification, fiber cleaning, and approved remediation activities.
• Perform basic BERT and circuit audit interpretation, including Bit Error Rate (BER), Forward Error Correction (FEC), port flaps, and Signal-to-Noise Ratio (SNR).
• Complete authorized remediation including connector replacement, re-terminations, patch corrections, labeling corrections, cable routing corrections, and hardware reseats.
• Maintain accurate testing files, reports, ticketing information, asset records, and project documentation.
• Identify recurring or systemic network failures and escalate issues to project leadership or a Hyperscale Network Specialist III when appropriate.
• Provide technical guidance and field support to Hyperscale Network Specialist I personnel.
• Support customer walkdowns, commissioning, turnover inspections, and quality verification activities.
• Follow all company and customer safety policies and maintain organized work areas, equipment, and documentation.

Position Requirements

Education & Training

• High School Diploma or GED required.
• Completion of required customer onboarding, project-specific training, and system qualification requirements.
• OSHA 10 required.

Experience

• 2–4 years of experience in structured cabling, telecommunications, fiber optics, data center construction, network infrastructure, mission-critical construction, or a related technical field.
• Experience performing structured cabling audits, troubleshooting, and fiber optic testing.
• Ability to independently diagnose and resolve standard network infrastructure issues.
• Hyperscale data center experience preferred.

Preferred Certifications

• BICSI Installer 2 Copper or Fiber
• BICSI Technician
• EXFO Tier I or Tier II
• Corning TS-LAN-500 or equivalent
• OSHA 30
• MEWP
• First Aid/CPR
• ESD Awareness, Laser Safety, or Work at Height certifications
• Customer-specific network qualification programs

Knowledge, Skills & Abilities

Candidates should have a strong understanding of copper and fiber structured cabling systems, network hardware, fiber optic connector types, and applicable ANSI/TIA and BICSI installation standards. The position requires proficiency with fiber testing equipment and the ability to interpret testing results, identify network deficiencies, and determine appropriate remediation or escalation.

Strong communication, documentation, organization, and time-management skills are required. Candidates must be capable of independently prioritizing work in a fast-paced construction environment while maintaining a strong commitment to safety, quality, and customer satisfaction.

Travel & Schedule Requirements

This position requires the ability and willingness to travel based on project and customer requirements. Work schedules may vary based on project needs and may include extended hours, overtime, nights, weekends, or non-traditional schedules.

Physical & Work Environment

Work is performed primarily in active construction and data center environments. Employees must be able to stand and walk for extended periods; regularly lift or move up to 40 pounds; carry and climb ladders up to 20 feet; and work in tight or confined spaces when required.

The position may require operation of scissor lifts, boom lifts, telehandlers, and UTVs when properly trained and authorized. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Equal Employment Opportunity

Outsource is committed to providing equal employment opportunities without regard to race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or any other legally protected status. Employment decisions are made without unlawful discrimination in recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.

 Compensation
$26.50 per hr
$50 daily per diem
Housing provided