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Entry Level Ncic Jobs (NOW HIRING)

City of Cocoa Beach

Help Desk Technician

Cocoa Beach, FL · On-site

$17 - $22.75/hr

... NCIC) background check • Entry level knowledge of networking concepts • Windows and/or macOS operating systems • Common business applications, like Microsoft Office 365 • Physical ability to ...

City of East Point

Communications Officer

Atlanta, GA · On-site

$45K/yr

CLASS CHARACTERISTICS COMMUNICATIONS OFFICER-This is an entry level position. Major Duties Receives ... Enters appropriate data in CAD. Enters information into GCIC/NCIC to obtain confidential records.

City of Texarkana

Public Safety Dispatcher

Texarkana, TX

$36K - $41K/yr

... NCIC, RMS, and CAD. Inputs updates and verifies the accuracy of information in the TCIC/ACIC/NCIC ... No experience is required as this is an entry-level position. TOOLS AND EQUIPMENT USED Two-way ...

City of Spokane

Police Evidence Technician I

Spokane, WA

$37K - $48K/yr

Property And Evidence Management Performs entry-level work managing property and evidence for the ... Must obtain ACCESS WACIC/NCIC Level 1 certificate within one year of hire. All applicants must ...

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Entry-level security or surveillance roles, such as those involving the National Crime Information Center (NCIC), can sometimes pay around $3,000 monthly without requiring a degree, especially with experience or certifications. Other options include certain trades like commercial driving, HVAC, or skilled labor, which often prioritize training and certifications over formal education. These jobs typically involve on-the-job training and may require passing background checks or licensing exams.
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Entry Level Ncic jobs near you
Help Desk Technician (55204)

Help Desk Technician (55204)

City of Cocoa Beach

Cocoa Beach, FL • On-site

$21.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Help Desk Technician
Information Technology Department
GENERAL STATEMENT OF JOB
This is an entry-level non-exempt position starting at $21.05 per hour. Includes a generous benefits package with health, dental, vision, and life insurance, 11 paid holidays, PTO, pension, and more.
Under general supervision, provides technical assistance to employees or customers by troubleshooting hardware, software, and network issues. The ideal candidate has strong communication skills, basic technical knowledge, and the willingness to learn in a fast-paced environment. This position reports to the Deputy Director of IT or designee.
Candidates for this position must be able to pass the Florida Criminal Information Center (FCIC) and National Criminal Information Center (NCIC) background check to gain access to the Florida Department of Law Enforcement (FDLE) databases.
SPECIFIC DUTIES AND RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS
  • Respond to help desk tickets, phone calls, and email requests in a timely manner
  • Provide in person or remote technical support for desktops, laptops, printers, mobile devices, and software applications
  • Troubleshoot basic hardware, software, and network connectivity issues
  • Install, configure, and update computer systems and applications
  • Assist users with password resets, account access, and system permissions
  • Document user inquiries, troubleshooting procedures, and resolutions within the ticketing software
  • Escalate complex technical issues to senior IT staff when necessary
  • Maintain inventory of IT equipment and supplies
  • Support onboarding and setup of new employee workstations
  • Deliver excellent customer service and maintain professionalism

ADDITIONAL JOB FUNCTIONS
Performs other related work as required.
MINIMUM TRAINING AND EXPERIENCE
Associates degree or certification in Information Technology, Computer Science, or related field preferred.
Entry level knowledge of networking concepts, Windows and/or macOS operating systems, common business applications, like Microsoft Office 365.
Certification in CompTIA A+, preferred.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED
TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be physically able to operate a variety of computers and their peripheral equipment; hand tools, such as screwdrivers and pliers; and common office machines such as monitors, copiers, etc. Must be able to lift, carry, push, pull or move up to 25 pounds of computer equipment. This position may require some evening or weekend support.

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