The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
Senior Service Desk Specialist
Springfield, VA · On-site
$40K - $80K/yr
The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
Senior Service Desk Specialist
Springfield, VA · On-site
$40K - $80K/yr
The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
Junior Network Operations Center Technician Student Worker (Federal Work Study Eligible Regent Unive
Virginia Beach, VA · On-site
$12.77/hr
Monitor Help Desk tickets related to networking systems and services * Document incidents and ... Familiarity with Windows and Linux operating systems * Strong attention to detail and commitment to ...
Junior Network Operations Center Technician Student Worker (Federal Work Study Eligible Regent Unive
Virginia Beach, VA · On-site
$12.77/hr
Monitor Help Desk tickets related to networking systems and services * Document incidents and ... Familiarity with Windows and Linux operating systems * Strong attention to detail and commitment to ...
Join Kavaliro! Lifestyle Polygraph Candidates wanted! with Security Clearance
Chantilly, VA · On-site
$130K - $270K/yr
We're Hiring for Roles Including: • Help Desk & Technical Support (Virginia/Maryland) • Systems ... Windows/Linux environments • Active Directory, SCCM, VMware • AWS, Azure, or hybrid cloud ...
Join Kavaliro! Lifestyle Polygraph Candidates wanted! with Security Clearance
Chantilly, VA · On-site
$130K - $270K/yr
We're Hiring for Roles Including: • Help Desk & Technical Support (Virginia/Maryland) • Systems ... Windows/Linux environments • Active Directory, SCCM, VMware • AWS, Azure, or hybrid cloud ...
Technical Support
Sandy Hook, VA · On-site
$18 - $20/hr
Tenure expectation: 1+ year minimum in similar technical support environments; seasoned and polished, beyond entry-level help desk capability. * Behavioral Fit: Candidates must balance technical ...
Technical Support
Sandy Hook, VA · On-site
$18 - $20/hr
Tenure expectation: 1+ year minimum in similar technical support environments; seasoned and polished, beyond entry-level help desk capability. * Behavioral Fit: Candidates must balance technical ...
Senior Service Desk Specialist
Springfield, VA · On-site
$40K - $80K/yr
The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
Senior Service Desk Specialist
Springfield, VA · On-site
$40K - $80K/yr
The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
Technical Support
Goochland, VA · On-site
$18 - $20/hr
Tenure expectation: 1+ year minimum in similar technical support environments; seasoned and polished, beyond entry-level help desk capability. * Behavioral Fit: Candidates must balance technical ...
Technical Support
Goochland, VA · On-site
$18 - $20/hr
Tenure expectation: 1+ year minimum in similar technical support environments; seasoned and polished, beyond entry-level help desk capability. * Behavioral Fit: Candidates must balance technical ...
DevOps / Systems Operations Engineer (Top Secret Clearance Required)
Herndon, VA · On-site
$54.25 - $74.25/hr
Proficiency with Linux (Red Hat), PostgreSQL, AWS, and Apache Preferred Qualifications: * Help desk and technical customer service background * Automation and scripting (Python, Bash) * Monitoring ...
DevOps / Systems Operations Engineer (Top Secret Clearance Required)
Herndon, VA · On-site
$54.25 - $74.25/hr
Proficiency with Linux (Red Hat), PostgreSQL, AWS, and Apache Preferred Qualifications: * Help desk and technical customer service background * Automation and scripting (Python, Bash) * Monitoring ...
Junior Network Operations Center Technician Student Worker (Federal Work Study Eligible Regent Un...
$12.77/hr
Monitor Help Desk tickets related to networking systems and services * Document incidents and ... Familiarity with Windows and Linux operating systems * Strong attention to detail and commitment to ...
Junior Network Operations Center Technician Student Worker (Federal Work Study Eligible Regent Un...
$12.77/hr
Monitor Help Desk tickets related to networking systems and services * Document incidents and ... Familiarity with Windows and Linux operating systems * Strong attention to detail and commitment to ...
Proficiency with Linux (Red Hat), PostgreSQL, AWS, and Apache Preferred Qualifications: * Help desk and technical customer service background * Automation and scripting (Python, Bash) * Monitoring ...
Quick apply
Proficiency with Linux (Red Hat), PostgreSQL, AWS, and Apache Preferred Qualifications: * Help desk and technical customer service background * Automation and scripting (Python, Bash) * Monitoring ...
Service Center Frontline Account Manager
Chantilly, VA · On-site
$13.25 - $17/hr
... Help Desk support, IT service desk, or systems administration roles. • Demonstrated customer ... Preferred : • Experience administering or supporting UNIX, Linux, and Windows server/client ...
Service Center Frontline Account Manager
Chantilly, VA · On-site
$13.25 - $17/hr
... Help Desk support, IT service desk, or systems administration roles. • Demonstrated customer ... Preferred : • Experience administering or supporting UNIX, Linux, and Windows server/client ...
Service Center Frontline Account Manager
Chantilly, VA · On-site
$13.25 - $17/hr
... Help Desk support, IT service desk, or systems administration roles. • Demonstrated customer ... Preferred : • Experience administering or supporting UNIX, Linux, and Windows server/client ...
Service Center Frontline Account Manager
Chantilly, VA · On-site
$13.25 - $17/hr
... Help Desk support, IT service desk, or systems administration roles. • Demonstrated customer ... Preferred : • Experience administering or supporting UNIX, Linux, and Windows server/client ...
... Help Desk Services, Peer Review & Grants Management, and Conference & Logistics Support. This entry-level Application Engineer will provide hands-on coding, code profiling, work closely with client ...
... Help Desk Services, Peer Review & Grants Management, and Conference & Logistics Support. This entry-level Application Engineer will provide hands-on coding, code profiling, work closely with client ...
IT Support Administrator II
Dulles, VA · On-site
Proven experience in technical support or help desk role with hands-on troubleshooting experience ... Basic Linux skills (installation, user management, server management) are considered a plus.
IT Support Administrator II
Dulles, VA · On-site
Proven experience in technical support or help desk role with hands-on troubleshooting experience ... Basic Linux skills (installation, user management, server management) are considered a plus.
Support Engineer
Vienna, VA · On-site
$75K - $100K/yr
Experience in a technical support, help desk, or customer-facing technical operations role (or equivalent) * Proficiency in Linux environments, containerization/Docker, and bash/shell scripting
Support Engineer
Vienna, VA · On-site
$75K - $100K/yr
Experience in a technical support, help desk, or customer-facing technical operations role (or equivalent) * Proficiency in Linux environments, containerization/Docker, and bash/shell scripting
... Help Desk Services, IT/Software Engineering & Development, Organizational & Program Management ... The net.AMEIRCA Corporation is seeking an entry-level Application Engineer to assist with the ...
... Help Desk Services, IT/Software Engineering & Development, Organizational & Program Management ... The net.AMEIRCA Corporation is seeking an entry-level Application Engineer to assist with the ...
Help Desk Technicians - Provide responsive technical support to end-users. * Systems Administrators ... From entry-level to seasoned professionals in IT, cybersecurity, cloud services, project management ...
Help Desk Technicians - Provide responsive technical support to end-users. * Systems Administrators ... From entry-level to seasoned professionals in IT, cybersecurity, cloud services, project management ...
Systems Administrator Senior
Herndon, VA · On-site
$88K - $119K/yr
F&A Technologies LLC (F&A) is seeking a System Administrator /Help Desk Specialist Senior to ... Linux O/S*. • Working knowledge on AWS Systems Administration. • Previous experience with ...
Systems Administrator Senior
Herndon, VA · On-site
$88K - $119K/yr
F&A Technologies LLC (F&A) is seeking a System Administrator /Help Desk Specialist Senior to ... Linux O/S*. • Working knowledge on AWS Systems Administration. • Previous experience with ...
... Help Desk queries, and providing input on the PMC article display. We attract the best people in ... Experience with UNIX/Linux in a data production environment. * Experience with bibliographic ...
... Help Desk queries, and providing input on the PMC article display. We attract the best people in ... Experience with UNIX/Linux in a data production environment. * Experience with bibliographic ...
Entry Level Linux Help Desk information
What is the difference between Entry Level Linux Help Desk vs Entry Level Network Support Specialist?
| Aspect | Entry Level Linux Help Desk | Entry Level Network Support Specialist |
|---|---|---|
| Certifications | Linux+, CompTIA A+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desk, support tickets, remote troubleshooting | Network troubleshooting, hardware setup, on-site/remote support |
| Industry Usage | IT support, tech companies, hosting providers | Telecommunications, enterprise networks, ISPs |
Entry Level Linux Help Desk roles focus on supporting Linux-based systems, troubleshooting user issues, and maintaining server environments. In contrast, Entry Level Network Support Specialists handle network infrastructure, configure routers/switches, and resolve connectivity problems. Both roles require foundational certifications and are common entry points into IT support careers, but they emphasize different technical skills and work environments.
Senior Service Desk Specialist
Springfield, VA • On-site
Other
Re-posted 5 hours ago
SAIC rating
7.9
Based on 79 frontline employees who took The Breakroom Quiz
69th of 210 rated it services
Job description
SAIC is seeking aService Desk Specialistto provide operational support, maintenance, and troubleshooting for mission-critical IT systems on theMAJESTIC Joint Program Office (JPO) Team. In this hands-on role, the Service Desk Specialist will support a broad range of IT systems and services, ensuring seamless operations and delivering end-user support in a dynamic, high-priority environment.
The ideal candidate will bring expertise inWindows Server,Red Hat Enterprise Linux (RHEL), virtualized environments, and user-facing support, alongside a proactive and resourceful attitude to help resolve technical challenges for local and geo-graphically dispersed stakeholders. This position requires on-site support atSpringfield, VA.
Key Responsibilities:
- Respond to and resolve end-user support requests and incidents, providing hardware and software solutions to ensure operational continuity
- Identify technical issue type and elevate/route to appropriate internal team as appropriate
- Support the configuration and operation of virtualized environments, such as VMware or Nutanix Hyper-Converged Infrastructure (HCI) systems
- Perform daily infrastructure monitoring, identifying issues and proactively route change requests to resolve system alerts to maintain stability and performance
- Develop and maintain system documentation such as standard operating procedures (SOPs), troubleshooting guides, and frequently asked questions (FAQs)
- Collaborate with cross-functional support teams to address technical challenges and integrate new hardware/software into the enterprise IT environment
- Diagnose and resolve hardware, software, and networking issues in a timely manner to minimize system downtime
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Required Qualifications:
Education:
- Associates Degree
Certifications (CWF Requirements):
- Candidates must satisfy Cybersecurity Workforce Framework (CWF)ID 451 (System Administrator - Intermediate Level)requirements, as outlined byNavy COOL
This requirement can be met by possessing one or more of the following qualifying certifications: - CompTIA Cloud+
- CompTIA Security+
- GIAC Global Industrial Cyber Security Professional (GICSP)
- GIAC Security Essentials Certification (GSEC)
- Systems Security Certified Practitioner (SSCP)
OR This requirement can be met through:
- ABachelor's Degreein Cybersecurity, Computer Science, IT, or a related field
Experience:
- 1-3 yearsof professional experience managing and supporting enterprise-levelIT environments
Technical Skills:
- Knowledge of Red Hat Enterprise Linux (RHEL) operating systems for basic system configuration, updates, and troubleshooting
- Experience working with virtualized environments, such as VMware, Nutanix, or Hyper-V, including basic virtual machine setup and administration
- Familiarity with IT hardware maintenance, repair, and installation, supporting workstations, laptops, printers, and related peripherals
- General understanding of networking concepts, including TCP/IP, VLANs, DHCP, and connectivity troubleshooting
- Basic knowledge of IT automation and scripting tools (e.g., PowerShell, Bash) to assist in automating repeatable processes
- Awareness of security standards such as NIST 800-53, DoD RMF, and system hardening methodologies
Clearance Requirement:
- ActiveTS/SCIclearance with the ability to obtain and maintain aTS/SCI with Poly
Work Environment and Notes:
- On-Site Work:All work must be conductedon-sitein Springfield, VA
- Travel: up to 25% to CONUS/OCONUS locations
- Program Scope:Supports on-premises enterprise IT environments, including virtualized Windows servers, MS SQL Server databases, and networking layers
- Subcontractor Role:Responsibilities and compensation vary based on the subcontract agreement, with a competitive salary aligned to market rates and role-specific requirements
About Science Applications International
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