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Entry Level Linux Help Desk Jobs in Virginia (NOW HIRING)

SAIC

Senior Service Desk Specialist

Springfield, VA

$40K - $80K/yr

The ideal candidate will bring expertise in  Windows Server ,  Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...

SAIC

Senior Service Desk Specialist

Springfield, VA · On-site

$40K - $80K/yr

The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...

SAIC

Senior Service Desk Specialist

Springfield, VA · On-site

$40K - $80K/yr

The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...

Ardent Principles, Inc.

Cloud Engineer

Chantilly, VA · On-site

$130K - $260K/yr

Linux administration (Centos/Ubuntu/Rocky). * Communicating issues and resolutions to all levels of an organization. * Responding and resolving help desk and JIRA requests. * Associate or Bachelor ...

Ardent Principles, Inc

Cloud Engineer

Chantilly, VA · On-site +1

$57 - $76.25/hr

Linux administration (Centos/Ubuntu/Rocky). * Communicating issues and resolutions to all levels of an organization. * Responding and resolving help desk and JIRA requests. * Associate or Bachelor ...

Everseen

IT Support Administrator II

Dulles, VA · On-site

Proven experience in technical support or help desk role with hands-on troubleshooting experience ... Basic Linux skills (installation, user management, server management) are considered a plus.

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always ...

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All JobsLinux Help Desk JobsEntry Level Linux Help Desk JobsEntry Level Linux Help Desk Jobs in Virginia

Entry Level Linux Help Desk information

What is the difference between Entry Level Linux Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Linux Help DeskEntry Level Network Support Specialist
CertificationsLinux+, CompTIA A+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support tickets, remote troubleshootingNetwork troubleshooting, hardware setup, on-site/remote support
Industry UsageIT support, tech companies, hosting providersTelecommunications, enterprise networks, ISPs

Entry Level Linux Help Desk roles focus on supporting Linux-based systems, troubleshooting user issues, and maintaining server environments. In contrast, Entry Level Network Support Specialists handle network infrastructure, configure routers/switches, and resolve connectivity problems. Both roles require foundational certifications and are common entry points into IT support careers, but they emphasize different technical skills and work environments.

What are the most commonly searched types of Linux Help Desk jobs in Virginia? The most popular types of Linux Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Linux Help Desk jobs? Cities in Virginia with the most Entry Level Linux Help Desk job openings:
Entry Level Linux Help Desk jobs near you

Desktop Support Technician I

Cape Fox Corporation

Chantilly, VA • On-site

$26 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Job Title
Desktop Support Technician I
Job Description
Cape Fox Shared Services is seeking a talented IT Support Technician I to join our awesome IT team in Chantilly. The IT Support Technician I serves as a frontline point of contact for end-user technical support needs across the organization. This is an entry-level position designed for an individual who is currently pursuing or has recently completed an Associate or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related technical field.
This position requires ON-SITE work 5 days per week in our Chantilly office.
The pay rate for this non-exempt position has been established at: $26.00 - $31.00 per hour.
The above range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition, we offer a variety of benefits including company holidays, paid time off, health insurance, dental insurance, vision insurance, life and disability insurance, tuition reimbursement, as well as 401K with company match. This job will be posted until filled or withdrawn.
The position provides Tier 1 technical support to onsite and remote employees, assisting with common hardware, software, account access, printer, connectivity, and Microsoft 365 issues. Responsibilities also include preparing and deploying laptops and other IT equipment, assisting with new employee onboarding and offboarding activities, maintaining accurate help desk documentation, and escalating more complex technical issues to senior IT staff.
No prior professional IT work experience is required. The ideal candidate will have a strong interest in information technology, a willingness to learn, good problem-solving skills, and the ability to provide professional and courteous customer service to end users. Duties and responsibilities include:
  • Serve as a frontline point of contact for Tier 1 IT support requests received through the help desk ticketing system, email, phone, and in-person requests.
  • Provide basic troubleshooting and technical assistance for desktops, laptops, printers, monitors, docking stations, peripherals, mobile devices, and other end-user equipment.
  • Assist users with common Microsoft 365 applications, including Outlook, Teams, OneDrive, and other productivity applications.
  • Troubleshoot basic user account, login, password, MFA, VPN, and remote-access issues.
  • Prepare, configure, and deploy laptops and other IT equipment for new and existing employees.
  • Assist with new employee onboarding and offboarding activities, including equipment preparation, setup, collection, and inventory updates.
  • Assist with Microsoft Intune device enrollment and basic device management tasks under the direction of senior IT staff.
  • Provide basic troubleshooting for wired and wireless network connectivity and escalate network-related issues when necessary.
  • Assist with printer installation, configuration, connectivity, and general troubleshooting.
  • Provide technical assistance to both onsite and remote employees.
  • Create, update, and close help desk tickets with clear and accurate documentation of reported issues, troubleshooting steps, and resolutions.
  • Follow established IT procedures, security policies, and standard operating procedures when supporting users and company-owned devices.
  • Escalate issues that cannot be resolved at the Tier 1 level to the appropriate IT team member and provide complete documentation of troubleshooting already performed.
  • Assist with maintaining IT equipment inventory and tracking assigned company assets.
  • Assist with basic conference room and audiovisual equipment setup and troubleshooting for meetings and presentations.
  • Perform other IT support duties and participate in IT projects as assigned.

Travel Requirements
0 - 10%
Job Requirements
  • Basic understanding of computer hardware, software, and operating systems.
  • Basic familiarity with Microsoft Windows.
  • Basic familiarity with Microsoft 365 applications such as Outlook, Teams, and OneDrive.
  • General understanding of computer networking concepts is preferred.
  • Interest in learning enterprise IT technologies such as Microsoft Intune, Microsoft Entra ID, Microsoft 365 administration, VPN technologies, and endpoint security.
  • Ability to troubleshoot technical issues using logical and methodical problem-solving techniques.
  • Ability to follow documented procedures and technical instructions.
  • Ability to recognize when an issue requires escalation to senior IT staff.
  • Ability to communicate effectively with technical and non-technical employees.
  • Ability to maintain accurate documentation and update help desk tickets.
  • Ability to handle company and user information professionally and confidentially.
  • Some travel may be required. Must have reliable transportation for occasional offsite support requirements.

Category
Information Technology
Location
Chantilly Office - CapeFoxFCG - Chantilly, VA 20151 US (Primary)
Education
Associate's Degree

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