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Entry Level Linux Help Desk Jobs in Virginia (NOW HIRING)

The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...

Technical Support

Sandy Hook, VA · On-site

$18 - $20/hr

Tenure expectation: 1+ year minimum in similar technical support environments; seasoned and polished, beyond entry-level help desk capability. * Behavioral Fit: Candidates must balance technical ...

The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...

Technical Support

Goochland, VA · On-site

$18 - $20/hr

Tenure expectation: 1+ year minimum in similar technical support environments; seasoned and polished, beyond entry-level help desk capability. * Behavioral Fit: Candidates must balance technical ...

Proven experience in technical support or help desk role with hands-on troubleshooting experience ... Basic Linux skills (installation, user management, server management) are considered a plus.

Support Engineer

Vienna, VA · On-site

$75K - $100K/yr

Experience in a technical support, help desk, or customer-facing technical operations role (or equivalent) * Proficiency in Linux environments, containerization/Docker, and bash/shell scripting

... Help Desk queries, and providing input on the PMC article display. We attract the best people in ... Experience with UNIX/Linux in a data production environment. * Experience with bibliographic ...

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Entry Level Linux Help Desk information

What is the difference between Entry Level Linux Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Linux Help DeskEntry Level Network Support Specialist
CertificationsLinux+, CompTIA A+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support tickets, remote troubleshootingNetwork troubleshooting, hardware setup, on-site/remote support
Industry UsageIT support, tech companies, hosting providersTelecommunications, enterprise networks, ISPs

Entry Level Linux Help Desk roles focus on supporting Linux-based systems, troubleshooting user issues, and maintaining server environments. In contrast, Entry Level Network Support Specialists handle network infrastructure, configure routers/switches, and resolve connectivity problems. Both roles require foundational certifications and are common entry points into IT support careers, but they emphasize different technical skills and work environments.

What are the most commonly searched types of Linux Help Desk jobs in Virginia? The most popular types of Linux Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Linux Help Desk jobs? Cities in Virginia with the most Entry Level Linux Help Desk job openings:
Senior Service Desk Specialist

Other

Re-posted 5 hours ago


SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

69th of 210 rated it services


Job description

SAIC is seeking aService Desk Specialistto provide operational support, maintenance, and troubleshooting for mission-critical IT systems on theMAJESTIC Joint Program Office (JPO) Team. In this hands-on role, the Service Desk Specialist will support a broad range of IT systems and services, ensuring seamless operations and delivering end-user support in a dynamic, high-priority environment.

The ideal candidate will bring expertise inWindows Server,Red Hat Enterprise Linux (RHEL), virtualized environments, and user-facing support, alongside a proactive and resourceful attitude to help resolve technical challenges for local and geo-graphically dispersed stakeholders. This position requires on-site support atSpringfield, VA.

Key Responsibilities: 

  • Respond to and resolve end-user support requests and incidents, providing hardware and software solutions to ensure operational continuity
  • Identify technical issue type and elevate/route to appropriate internal team as appropriate 
  • Support the configuration and operation of virtualized environments, such as VMware or Nutanix Hyper-Converged Infrastructure (HCI) systems
  • Perform daily infrastructure monitoring, identifying issues and proactively route change requests to resolve system alerts to maintain stability and performance
  • Develop and maintain system documentation such as standard operating procedures (SOPs), troubleshooting guides, and frequently asked questions (FAQs)
  • Collaborate with cross-functional support teams to address technical challenges and integrate new hardware/software into the enterprise IT environment
  • Diagnose and resolve hardware, software, and networking issues in a timely manner to minimize system downtime
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Required Qualifications: 

Education: 

  • Associates Degree  

Certifications (CWF Requirements): 

  • Candidates must satisfy Cybersecurity Workforce Framework (CWF)ID 451 (System Administrator - Intermediate Level)requirements, as outlined byNavy COOL
    This requirement can be met by possessing one or more of the following qualifying certifications: 
  • CompTIA Cloud+ 
  • CompTIA Security+ 
  • GIAC Global Industrial Cyber Security Professional (GICSP) 
  • GIAC Security Essentials Certification (GSEC) 
  • Systems Security Certified Practitioner (SSCP) 

OR This requirement can be met through: 

  • ABachelor's Degreein Cybersecurity, Computer Science, IT, or a related field

Experience: 

  • 1-3 yearsof professional experience managing and supporting enterprise-levelIT environments

Technical Skills: 

  • Knowledge of Red Hat Enterprise Linux (RHEL) operating systems for basic system configuration, updates, and troubleshooting
  • Experience working with virtualized environments, such as VMware, Nutanix, or Hyper-V, including basic virtual machine setup and administration
  • Familiarity with IT hardware maintenance, repair, and installation, supporting workstations, laptops, printers, and related peripherals
  • General understanding of networking concepts, including TCP/IP, VLANs, DHCP, and connectivity troubleshooting
  • Basic knowledge of IT automation and scripting tools (e.g., PowerShell, Bash) to assist in automating repeatable processes
  • Awareness of security standards such as NIST 800-53, DoD RMF, and system hardening methodologies

Clearance Requirement: 

  • ActiveTS/SCIclearance with the ability to obtain and maintain aTS/SCI with Poly

Work Environment and Notes: 

  • On-Site Work:All work must be conductedon-sitein Springfield, VA
  • Travel: up to 25% to CONUS/OCONUS locations  
  • Program Scope:Supports on-premises enterprise IT environments, including virtualized Windows servers, MS SQL Server databases, and networking layers
  • Subcontractor Role:Responsibilities and compensation vary based on the subcontract agreement, with a competitive salary aligned to market rates and role-specific requirements

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