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Entry Level Linux Help Desk Jobs in Woodbridge, VA

ActioNet

Help Desk Manager Level I

Rosslyn, VA

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

Mvix

Help Desk Agent

Sterling, VA

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$22 - $25/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

ActioNet, Inc.

Help Desk Manager Level I

Rosslyn, VA

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

AA2IT

Help Desk Tech

Arlington, VA · On-site

$23 - $31/hr

... entry level technical support role • Understands networking concepts; servers; LANs/WANs • ... help desk call logging system • Experience with standard Microsoft products and platforms • ...

ClearanceJobs

Service Desk - TS/SCI Jobs

Reston, VA · On-site

$70K - $105K/yr

TS/SCI, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows, Active Directory, ServiceNow

Inadev

Junior Support Desk Analyst

Reston, VA · Hybrid

$45K - $55K/yr

You will help document user issues, follow troubleshooting procedures, resolve common requests, and ... - Entry-level IT, customer support, or service-management certification - Familiarity with AI ...

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All JobsLinux Help Desk JobsEntry Level Linux Help Desk JobsEntry Level Linux Help Desk Jobs in Woodbridge, VA

Entry Level Linux Help Desk information

See Woodbridge, VA salary details

$12

$22

$33

How much do entry level linux help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level linux help desk in Woodbridge, VA is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.67 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Linux Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Linux Help DeskEntry Level Network Support Specialist
CertificationsLinux+, CompTIA A+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support tickets, remote troubleshootingNetwork troubleshooting, hardware setup, on-site/remote support
Industry UsageIT support, tech companies, hosting providersTelecommunications, enterprise networks, ISPs

Entry Level Linux Help Desk roles focus on supporting Linux-based systems, troubleshooting user issues, and maintaining server environments. In contrast, Entry Level Network Support Specialists handle network infrastructure, configure routers/switches, and resolve connectivity problems. Both roles require foundational certifications and are common entry points into IT support careers, but they emphasize different technical skills and work environments.

What are the most commonly searched types of Linux Help Desk jobs in Woodbridge, VA?

The most popular types of Linux Help Desk jobs in Woodbridge, VA are:

Entry Level Linux Help Desk jobs near you

Help Desk Manager Level I

ActioNet

Rosslyn, VA

$165K/yr

Full-time

Re-posted 10 days ago

Job description

Description

Position:  Helpdesk Manager - Level I

Location: Rosslyn, VA

Clearance:  Secret

 
 
The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective resolution of end-user technical issues, monitoring ticket workflows, and maintaining customer satisfaction. The Level I manager works closely with IT leadership to implement help desk policies, train staff, and ensure adherence to service level agreements (SLAs).  Duties are:
  • Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets.
  • Monitor ticket queues and assign tasks to team members based on priority and expertise.
  • Provide first-line escalation support for unresolved or complex technical issues.
  • Train and mentor help desk staff to improve technical skills and customer service.
  • Track and report on help desk performance metrics, such as response times and resolution rates.
  • Ensure compliance with SLAs and organizational policies for IT support.
  • Maintain documentation of help desk processes, procedures, and troubleshooting guides.
  • Collaborate with IT teams to escalate and resolve system-wide issues.
  • Assist in the implementation of new help desk tools and technologies.
  • Foster a positive and professional work environment to enhance team performance.
Professional Qualifications/Skills  
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Minimum of 2 years of experience in IT support or help desk operations.
  • Strong understanding of help desk tools and ticketing systems, such as ServiceNow or Zendesk.
  • Basic knowledge of IT systems, including Windows, macOS, and common productivity software.
  • Excellent communication and interpersonal skills to interact with end users and team members. 
  • Strong organizational and time management skills to handle multiple priorities.
  • Experience in training and mentoring staff is preferred.
  • Familiarity with ITIL or other IT service management frameworks is a plus.
  • Relevant certifications, such as CompTIA A+ or ITIL Foundation, are desirable.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • HDI Team Lead Certification 
  • COBIT Foundation Certification 

Salary up to $165,000, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field. Candidates with specialized expertise, industry-recognized certifications, and strong Federal contracting experience may be considered at the higher end of the range.

 

 Why ActioNet?

It is simple. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We have been awarded the Washington Post Top Places to Work for 8 years in the row.

What's in It For You?

As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

 Are you ready to make a difference?

 ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

 

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