Reston, VA · On-site
$45K - $55K/yr
You will help document user issues, follow troubleshooting procedures, resolve common requests, and ... - Entry-level IT, customer support, or service-management certification - Familiarity with AI ...
Reston, VA · On-site
$45K - $55K/yr
You will help document user issues, follow troubleshooting procedures, resolve common requests, and ... - Entry-level IT, customer support, or service-management certification - Familiarity with AI ...
Ashburn, VA · On-site
Position Summary Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - External) to support ... CompTIA A+ or similar entry-level IT certification. * HDI Customer Service Representative (CSR) ...
Ashburn, VA · On-site
Position Summary Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - External) to support ... CompTIA A+ or similar entry-level IT certification. * HDI Customer Service Representative (CSR) ...
Ashburn, VA · On-site
Position Summary Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - External) to support ... CompTIA A+ or similar entrylevel IT certification. * HDI Customer Service Representative (CSR) ...
Ashburn, VA · On-site
Position Summary Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - External) to support ... CompTIA A+ or similar entrylevel IT certification. * HDI Customer Service Representative (CSR) ...
Reston, VA · On-site
$45K - $55K/yr
You will help document user issues, follow troubleshooting procedures, resolve common requests, and ... - Entry-level IT, customer support, or service-management certification - Familiarity with AI ...
Reston, VA · On-site
$45K - $55K/yr
You will help document user issues, follow troubleshooting procedures, resolve common requests, and ... - Entry-level IT, customer support, or service-management certification - Familiarity with AI ...
Springfield, VA · On-site
TS/SCI Level of Experience: Entry Level This opportunity resides with Warfare Systems (WS) , a ... Help Desk 1 : $ 50,000- $ 60,000 Help Desk 2 : $ 60,000- $ 65,000 Essential Job Responsibilities ...
Springfield, VA · On-site
TS/SCI Level of Experience: Entry Level This opportunity resides with Warfare Systems (WS) , a ... Help Desk 1 : $ 50,000- $ 60,000 Help Desk 2 : $ 60,000- $ 65,000 Essential Job Responsibilities ...
Springfield, VA · On-site
$60 - $80/hr
Entry Level This opportunity resides with Warfare Systems (WS) , a business group within HII ... Help Desk 1 : $ 50,000- $ 60,000 Help Desk 2 : $ 60,000- $ 65,000 Key responsibilities include:
Springfield, VA · On-site
$60 - $80/hr
Entry Level This opportunity resides with Warfare Systems (WS) , a business group within HII ... Help Desk 1 : $ 50,000- $ 60,000 Help Desk 2 : $ 60,000- $ 65,000 Key responsibilities include:
TS/SCI Level of Experience: Entry Level This opportunity resides with Warfare Systems (WS), a ... Help Desk 1 : $ 50,000- $ 60,000 Help Desk 2 : $ 60,000- $ 65,000 Essential Job Responsibilities ...
TS/SCI Level of Experience: Entry Level This opportunity resides with Warfare Systems (WS), a ... Help Desk 1 : $ 50,000- $ 60,000 Help Desk 2 : $ 60,000- $ 65,000 Essential Job Responsibilities ...
Chevy Chase, MD · Hybrid
$70K - $77K/yr
Provide help desk support including ticket management * Primary resource for desktop and ... (entry level qualifications) to $77,000 (highly experienced). POSITION REQUIREMENTS: We are ...
Chevy Chase, MD · Hybrid
$70K - $77K/yr
Provide help desk support including ticket management * Primary resource for desktop and ... (entry level qualifications) to $77,000 (highly experienced). POSITION REQUIREMENTS: We are ...
Herndon, VA · On-site
$70K - $100K/yr
... help desk, system administration, or network operations role. * Strong working knowledge of Windows 11, macOS, and Linux operating systems. * Experience administering cloud productivity suites ...
Herndon, VA · On-site
$70K - $100K/yr
... help desk, system administration, or network operations role. * Strong working knowledge of Windows 11, macOS, and Linux operating systems. * Experience administering cloud productivity suites ...
Herndon, VA · On-site
$70K - $100K/yr
... help desk, system administration, or network operations role. * Strong working knowledge of Windows 11, macOS, and Linux operating systems. * Experience administering cloud productivity suites ...
Herndon, VA · On-site
$70K - $100K/yr
... help desk, system administration, or network operations role. * Strong working knowledge of Windows 11, macOS, and Linux operating systems. * Experience administering cloud productivity suites ...
Herndon, VA · On-site
$70K - $100K/yr
... help desk, system administration, or network operations role. * Strong working knowledge of Windows 11, macOS, and Linux operating systems. * Experience administering cloud productivity suites ...
Quick apply
Herndon, VA · On-site
$70K - $100K/yr
... help desk, system administration, or network operations role. * Strong working knowledge of Windows 11, macOS, and Linux operating systems. * Experience administering cloud productivity suites ...
Chevy Chase, MD · On-site
$70K - $77K/yr
Provide help desk support including ticket management * Primary resource for desktop and ... (entry level qualifications) to $77,000 (highly experienced). POSITION REQUIREMENTS: We are ...
Chevy Chase, MD · On-site
$70K - $77K/yr
Provide help desk support including ticket management * Primary resource for desktop and ... (entry level qualifications) to $77,000 (highly experienced). POSITION REQUIREMENTS: We are ...
Chevy Chase, MD · Hybrid
$70K - $77K/yr
Provide help desk support including ticket management * Primary resource for desktop and ... (entry level qualifications) to $77,000 (highly experienced). POSITION REQUIREMENTS: We are ...
Quick apply
Chevy Chase, MD · Hybrid
$70K - $77K/yr
Provide help desk support including ticket management * Primary resource for desktop and ... (entry level qualifications) to $77,000 (highly experienced). POSITION REQUIREMENTS: We are ...
Washington, DC · On-site
$19 - $21/hr
Description Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to ...
Washington, DC · On-site
$19 - $21/hr
Description Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to ...
Washington, DC · On-site
$21 - $24/hr
The Customer Support Entry level is a first level representative to the Client technical support ... Desk Side support Service/Incident requests. • Work with other technical teams to coordinate ...
Washington, DC · On-site
$21 - $24/hr
The Customer Support Entry level is a first level representative to the Client technical support ... Desk Side support Service/Incident requests. • Work with other technical teams to coordinate ...
Washington, DC · On-site
$22 - $25/hr
The Customer Support Entry level is a first level representative to the client technical support ... Center and Desk Side support Service/Incident requests • Work with other technical teams to ...
Washington, DC · On-site
$22 - $25/hr
The Customer Support Entry level is a first level representative to the client technical support ... Center and Desk Side support Service/Incident requests • Work with other technical teams to ...
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Leesburg, VA · On-site
$80K - $95K/yr
... help support and maintain our internal services. A successful candidate must have the capacity and desire to learn. Our environment is a highly secure Linux based environment utilizing MacOS and ...
Quick apply
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Leesburg, VA · On-site
$80K - $95K/yr
... help support and maintain our internal services. A successful candidate must have the capacity and desire to learn. Our environment is a highly secure Linux based environment utilizing MacOS and ...
Fort Washington, MD · On-site
$125 - $150/hr
Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis ... Experience configuring and managing LINUX, UNIX, and Windows operating systems and installing ...
Fort Washington, MD · On-site
$125 - $150/hr
Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis ... Experience configuring and managing LINUX, UNIX, and Windows operating systems and installing ...
Alexandria, VA · On-site
Ares Enterprise is seeking qualified IT Service Desk, Help Desk, Customer Support, Desktop Support ... entry-level customer and Tier 1 support through Tier 2 technical support, executive support ...
Alexandria, VA · On-site
Ares Enterprise is seeking qualified IT Service Desk, Help Desk, Customer Support, Desktop Support ... entry-level customer and Tier 1 support through Tier 2 technical support, executive support ...
Fairfax, VA · On-site
Ares Enterprise is seeking qualified IT Service Desk, Help Desk, Customer Support, Desktop Support ... entry-level customer and Tier 1 support through Tier 2 technical support, executive support ...
Quick apply
Fairfax, VA · On-site
Ares Enterprise is seeking qualified IT Service Desk, Help Desk, Customer Support, Desktop Support ... entry-level customer and Tier 1 support through Tier 2 technical support, executive support ...
$12.60 - $14.50
2% of jobs
$14.50 - $16.40
6% of jobs
$16.40 - $18.31
12% of jobs
$18.84 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.21
17% of jobs
The median wage is $21.73 / hr.
$20.21 - $22.11
16% of jobs
$22.11 - $24.01
16% of jobs
$24.96 is the 75th percentile. Wages above this are outliers.
$24.01 - $25.91
12% of jobs
$25.91 - $27.82
7% of jobs
$27.82 - $29.72
6% of jobs
$29.72 - $31.62
3% of jobs
$31.62 - $33.52
2% of jobs
$12
$22
$33
| Aspect | Entry Level Linux Help Desk | Entry Level Network Support Specialist |
|---|---|---|
| Certifications | Linux+, CompTIA A+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desk, support tickets, remote troubleshooting | Network troubleshooting, hardware setup, on-site/remote support |
| Industry Usage | IT support, tech companies, hosting providers | Telecommunications, enterprise networks, ISPs |
Entry Level Linux Help Desk roles focus on supporting Linux-based systems, troubleshooting user issues, and maintaining server environments. In contrast, Entry Level Network Support Specialists handle network infrastructure, configure routers/switches, and resolve connectivity problems. Both roles require foundational certifications and are common entry points into IT support careers, but they emphasize different technical skills and work environments.
The most popular types of Linux Help Desk jobs in Woodbridge, VA are:
Position Summary:
The Junior Support Desk Analyst supports front-line assistance for users under the guidance of senior support staff. You will help document user issues, follow troubleshooting procedures, resolve common requests, and escalate more complex issues to the appropriate teams.
Key Responsibilities:
- Receive, document, and update user inquiries, incidents, service requests, and access-support tickets
- Follow approved scripts, knowledge articles, runbooks, and escalation procedures to support users consistently
- Resolve common user questions and basic troubleshooting issues or route tickets to the correct support group
- Capture accurate issue details, user impacts, steps taken, and resolution notes in the ticketing system
- Support release hypercare, known-issue tracking, user communications, and support documentation updates
- Coordinate with senior analysts, support leads, operations, training, and technical teams as needed
- Identify recurring questions or documentation gaps and share them with the support team
- Use AI-assisted tools to help search knowledge, summarize tickets, and draft user-response notes
PHYSICAL DEMANDS:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Inadev Corporation does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin
INTEGRITY AND COMPLIANCE NOTICE:
All information provided by applicants must be complete, truthful, and accurate. Any intentional misrepresentation of skills, experience, credentials, or identity may result in removal from consideration for this and future employment opportunities.
For positions supporting U.S. federal government contracts, applicants may be subject to background investigations and employment eligibility verification in accordance with federal regulations. Providing false information during this process may be subject to review and action as required under applicable federal laws and security regulations.
Inadev is proud to be an Equal Opportunity Employer and a federal contractor committed to compliance with all applicable EEO, OFCCP, and federal hiring standards.
Non-Technical Requirements:
- Must be a U.S. Citizen.
- Must be willing to work a HYBRID Schedule (2 Days) in Reston, VA & client locations in the Washington D.C. area as required.
- Ability to pass a 7-year background check and obtain/maintain a U.S. Government Clearance
- Strong communication and presentation skills.
- Must be able to prioritize and self-start.
- Must be adaptable/flexible as priorities shift.
- Must be enthusiastic and have passion for learning and constant improvement.
- Must be open to collaboration, feedback and client asks.
- Must enjoy working with a vibrant team of outgoing personalities.
Required Qualifications:
- 1+ years of customer service, help desk, technical support, administrative support, or user-support experience
- Strong communication, customer-service, organization, and attention-to-detail skills
- Ability to follow procedures, document issues clearly, and escalate appropriately
- Basic familiarity with web applications, Microsoft Office, collaboration tools, or ticketing systems
- Willingness to learn technical support processes, federal program standards, and workflows
- High school diploma required; associate or bachelor's degree preferred
Preferred Qualifications:
- Federal IT, service desk, call center, or government-contracting support experience
- Experience with ServiceNow, Jira Service Management, Zendesk, SharePoint, Teams, or similar tools
- Entry-level IT, customer support, or service-management certification
- Familiarity with AI-assisted support tools, knowledge search, or ticket summarization
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