Responsibilities : • Create, update, and manage help desk tickets for Fleet 24x7 onsite. • ... Windows, Linux). • Strong troubleshooting and problem-solving skills. • Excellent written and ...
Responsibilities : • Create, update, and manage help desk tickets for Fleet 24x7 onsite. • ... Windows, Linux). • Strong troubleshooting and problem-solving skills. • Excellent written and ...
Service Desk Agent
Falls Church, VA · On-site
$18.25 - $23.25/hr
... Desk to achieve problem resolution goals. Seeks opportunities to improve knowledge, skills and ... Industry certifications. (A+, Network+, Microsoft, Apple, Linux, Cisco, ITIL, DoD) * Knowledge of ...
Service Desk Agent
Falls Church, VA · On-site
$18.25 - $23.25/hr
... Desk to achieve problem resolution goals. Seeks opportunities to improve knowledge, skills and ... Industry certifications. (A+, Network+, Microsoft, Apple, Linux, Cisco, ITIL, DoD) * Knowledge of ...
Technical Support
Leesburg, VA · On-site
$37K - $47K/yr
Experience providing help desk support * Ability to troubleshoot and resolve common technical issues across Linux, Windows, and network infrastructure, and escalate complex issues appropriately
Quick apply
Technical Support
Leesburg, VA · On-site
$37K - $47K/yr
Experience providing help desk support * Ability to troubleshoot and resolve common technical issues across Linux, Windows, and network infrastructure, and escalate complex issues appropriately
PC Technician
Hampton, VA · On-site
$35K - $40K/yr
This role is responsible for supporting the ATM Help Desk's student. The PC Technician is ... Linux+, Network+, or Security+ certification desired o Current Microsoft MCP or MCSA desired ...
PC Technician
Hampton, VA · On-site
$35K - $40K/yr
This role is responsible for supporting the ATM Help Desk's student. The PC Technician is ... Linux+, Network+, or Security+ certification desired o Current Microsoft MCP or MCSA desired ...
... Linux (REDHAT) and Windows Operating Systems Servers * Desktop/Laptop/Server Hardware * Experience with Active Directory Administration * Virtualization/VMWare * Backup and Recovery * Help Desk ...
Quick apply
... Linux (REDHAT) and Windows Operating Systems Servers * Desktop/Laptop/Server Hardware * Experience with Active Directory Administration * Virtualization/VMWare * Backup and Recovery * Help Desk ...
Helpdesk Technician
Fairfax, VA · On-site
$19.75 - $26.75/hr
Helpdesk Technician- Tier 1 Position Title: Helpdesk Technician - Tier 1 (Application Support ... This is an entry-level role ideal for candidates who are eager to grow their technical skills while ...
Quick apply
Helpdesk Technician
Fairfax, VA · On-site
$19.75 - $26.75/hr
Helpdesk Technician- Tier 1 Position Title: Helpdesk Technician - Tier 1 (Application Support ... This is an entry-level role ideal for candidates who are eager to grow their technical skills while ...
Solicit and document Help and Service Desk requirements for new and evolving CCPO support needs ... iOS/Linux (desired) Demonstrates excellent communication skills, a high level of integrity ...
Solicit and document Help and Service Desk requirements for new and evolving CCPO support needs ... iOS/Linux (desired) Demonstrates excellent communication skills, a high level of integrity ...
Operations Team Shift Lead
Chantilly, VA · On-site
... help desk support in a classified environment. Responsibilities : • manage a team of four Tier-I ... and Linux-based web stacks • Experience working with Cloud service offerings such as compute ...
Operations Team Shift Lead
Chantilly, VA · On-site
... help desk support in a classified environment. Responsibilities : • manage a team of four Tier-I ... and Linux-based web stacks • Experience working with Cloud service offerings such as compute ...
Cloud Support Engineer with Security Clearance
Reston, VA · On-site
$140K/yr
Full Scope Poly, TS/SCI, FSP, Cloud, Netmom, Windbg, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows ...
Cloud Support Engineer with Security Clearance
Reston, VA · On-site
$140K/yr
Full Scope Poly, TS/SCI, FSP, Cloud, Netmom, Windbg, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows ...
Proficiency with Linux (Red Hat), PostgreSQL, AWS, and Apache Preferred Qualifications: * Help desk and technical customer service background * Automation and scripting (Python, Bash) * Monitoring ...
Proficiency with Linux (Red Hat), PostgreSQL, AWS, and Apache Preferred Qualifications: * Help desk and technical customer service background * Automation and scripting (Python, Bash) * Monitoring ...
Operations Team Shift Lead
Chantilly, VA · On-site
The role involves overseeing help desk support, resolving user issues, and acting as a liaison ... and Linux-based web stacks • Experience working with Cloud service offerings such as compute ...
Operations Team Shift Lead
Chantilly, VA · On-site
The role involves overseeing help desk support, resolving user issues, and acting as a liaison ... and Linux-based web stacks • Experience working with Cloud service offerings such as compute ...
Front Desk Supervisor
$16.75 - $21.75/hr
You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...
Front Desk Supervisor
$16.75 - $21.75/hr
You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...
... Linux and Microsoft environments. * Provide high-touch support ensuring customer needs are met with ... Proven experience in a "help desk," NOC, or IT operations environment. * Strong critical thinking ...
... Linux and Microsoft environments. * Provide high-touch support ensuring customer needs are met with ... Proven experience in a "help desk," NOC, or IT operations environment. * Strong critical thinking ...
... Linux and Microsoft environments. * Provide high-touch support ensuring customer needs are met with ... Proven experience in a "help desk," NOC, or IT operations environment. * Strong critical thinking ...
... Linux and Microsoft environments. * Provide high-touch support ensuring customer needs are met with ... Proven experience in a "help desk," NOC, or IT operations environment. * Strong critical thinking ...
... Linux and Microsoft environments. * Provide high-touch support ensuring customer needs are met with ... Proven experience in a "help desk," NOC, or IT operations environment. * Strong critical thinking ...
... Linux and Microsoft environments. * Provide high-touch support ensuring customer needs are met with ... Proven experience in a "help desk," NOC, or IT operations environment. * Strong critical thinking ...
The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for desktop workstations, laptops, and peripheral devices for both local and remote users. This role is ...
The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for desktop workstations, laptops, and peripheral devices for both local and remote users. This role is ...
Jr. Field Engineer
King George, VA · On-site
$60K - $65K/yr
Working technical knowledge of networking and PC systems, including Windows and Redhat Linux. * Work with help desk ticketing system for problem tracking and resolution. * Diagnose and resolve ...
Jr. Field Engineer
King George, VA · On-site
$60K - $65K/yr
Working technical knowledge of networking and PC systems, including Windows and Redhat Linux. * Work with help desk ticketing system for problem tracking and resolution. * Diagnose and resolve ...
Jr. Field Engineer with Security Clearance
King George, VA · On-site
$60K - $65K/yr
Working technical knowledge of networking and PC systems, including Windows and Redhat Linux. * Work with help desk ticketing system for problem tracking and resolution. * Diagnose and resolve ...
Jr. Field Engineer with Security Clearance
King George, VA · On-site
$60K - $65K/yr
Working technical knowledge of networking and PC systems, including Windows and Redhat Linux. * Work with help desk ticketing system for problem tracking and resolution. * Diagnose and resolve ...
Senior Service Desk Specialist
$40K - $80K/yr
The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
Senior Service Desk Specialist
$40K - $80K/yr
The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL ... help resolve technical challenges for local and geo-graphically dispersed stakeholders. This ...
Junior Applications Engineer
Reston, VA · On-site
... Help Desk Services, Peer Review & Grants Management, and Conference & Logistics Support. The Net ... Unix/Linux familiarity (1-3 years) * Design documentation (1-3 years) Preffered Skills:
Junior Applications Engineer
Reston, VA · On-site
... Help Desk Services, Peer Review & Grants Management, and Conference & Logistics Support. The Net ... Unix/Linux familiarity (1-3 years) * Design documentation (1-3 years) Preffered Skills:
Entry Level Linux Help Desk information
What is the difference between Entry Level Linux Help Desk vs Entry Level Network Support Specialist?
| Aspect | Entry Level Linux Help Desk | Entry Level Network Support Specialist |
|---|---|---|
| Certifications | Linux+, CompTIA A+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desk, support tickets, remote troubleshooting | Network troubleshooting, hardware setup, on-site/remote support |
| Industry Usage | IT support, tech companies, hosting providers | Telecommunications, enterprise networks, ISPs |
Entry Level Linux Help Desk roles focus on supporting Linux-based systems, troubleshooting user issues, and maintaining server environments. In contrast, Entry Level Network Support Specialists handle network infrastructure, configure routers/switches, and resolve connectivity problems. Both roles require foundational certifications and are common entry points into IT support careers, but they emphasize different technical skills and work environments.
What are the most commonly searched types of Linux Help Desk jobs in Virginia? The most popular types of Linux Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Linux Help Desk jobs? Cities in Virginia with the most Entry Level Linux Help Desk job openings:
Field Service Representatives / Service Desk Specialists Tier II
Arlington, VA • On-site
Full-time
Posted 18 days ago
Job description
Job Summary:
UICGS / Bowhead Family of Companies is seeking Field Service Representatives / Service Desk Specialists to support a customer in Arlington, VA. The role involves providing 24/7 technical support, managing help desk operations, and ensuring compliance with cybersecurity standards.
Responsibilities:
• Create, update, and manage help desk tickets for Fleet 24x7 onsite.
• Ensure 24/7 support, including nights, weekends, and holidays, with timely issue resolution.
• Assist in maintaining and administering Windows servers, workstations, virtual machines, and other critical systems in an enterprise environment.
• Support account creation, password resets, account unlocks, system and network troubleshooting, hardware installation and repair, and data transfers.
• Provide user support, guidance, troubleshooting, and training.
• Install, configure, maintain, and perform routine maintenance on computer hardware, software, and network systems, including updates, patches, and backups.
• Continuously monitor network infrastructure and systems for performance, security, and connectivity issues, using monitoring tools to proactively detect potential problems.
• Provide Tier 1 and Tier 2 support for network connectivity, system performance, and hardware/software issues, escalating complex problems as needed.
• Diagnose and resolve technical issues across systems, applications, and services, following documented procedures and escalating unresolved issues to Tier 3 staff.
• Adhere to established escalation protocols, ensuring prompt resolution and maintaining accurate logs of troubleshooting steps.
• Provide timely updates to end-users regarding the status of ongoing incidents, ensuring high-quality customer support.
• Maintain and update internal documentation for procedures, troubleshooting steps, and known issues, ensuring consistent issue resolution.
• Adhere to organizational security policies and best practices to protect systems and data from unauthorized access, ensuring compliance with cybersecurity standards and guidelines.
• Serve as the point of contact for network and system inquiries from global users and clients.
Qualifications:
Required:
• Associate’s degree or five (5+) years of practical experience in service support management.
• DoD 8570 / 8140 compliance or information assurance certification as required.
• Relevant software / hardware certifications (ie. CompTIA A+, Network+, Security+, Cisco, Microsoft, or others).
• Experience in managing IT infrastructure, including hardware, software, and networks.
• Proficiency in system administration (ie. Windows, Linux).
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non-technical staff.
• Ability to work effectively as part of a team, with a focus on collaboration.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Must be able to lift 25 pounds.
• Must be able to stand and walk for prolonged amounts of time.
• Must be able to twist, bend, and squat periodically.
• Must currently hold a security clearance at the Top Secret/SCI level with Counter Intelligence Polygraph.
• US Citizenship is a requirement for Top Secret clearance at this location.
Company:
UIC Government Services (UICGS). Founded in 1999, the company is headquartered in Springfield, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
UICGS / Bowhead Family of Companies is seeking Field Service Representatives / Service Desk Specialists to support a customer in Arlington, VA. The role involves providing 24/7 technical support, managing help desk operations, and ensuring compliance with cybersecurity standards.
Responsibilities:
• Create, update, and manage help desk tickets for Fleet 24x7 onsite.
• Ensure 24/7 support, including nights, weekends, and holidays, with timely issue resolution.
• Assist in maintaining and administering Windows servers, workstations, virtual machines, and other critical systems in an enterprise environment.
• Support account creation, password resets, account unlocks, system and network troubleshooting, hardware installation and repair, and data transfers.
• Provide user support, guidance, troubleshooting, and training.
• Install, configure, maintain, and perform routine maintenance on computer hardware, software, and network systems, including updates, patches, and backups.
• Continuously monitor network infrastructure and systems for performance, security, and connectivity issues, using monitoring tools to proactively detect potential problems.
• Provide Tier 1 and Tier 2 support for network connectivity, system performance, and hardware/software issues, escalating complex problems as needed.
• Diagnose and resolve technical issues across systems, applications, and services, following documented procedures and escalating unresolved issues to Tier 3 staff.
• Adhere to established escalation protocols, ensuring prompt resolution and maintaining accurate logs of troubleshooting steps.
• Provide timely updates to end-users regarding the status of ongoing incidents, ensuring high-quality customer support.
• Maintain and update internal documentation for procedures, troubleshooting steps, and known issues, ensuring consistent issue resolution.
• Adhere to organizational security policies and best practices to protect systems and data from unauthorized access, ensuring compliance with cybersecurity standards and guidelines.
• Serve as the point of contact for network and system inquiries from global users and clients.
Qualifications:
Required:
• Associate’s degree or five (5+) years of practical experience in service support management.
• DoD 8570 / 8140 compliance or information assurance certification as required.
• Relevant software / hardware certifications (ie. CompTIA A+, Network+, Security+, Cisco, Microsoft, or others).
• Experience in managing IT infrastructure, including hardware, software, and networks.
• Proficiency in system administration (ie. Windows, Linux).
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non-technical staff.
• Ability to work effectively as part of a team, with a focus on collaboration.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Must be able to lift 25 pounds.
• Must be able to stand and walk for prolonged amounts of time.
• Must be able to twist, bend, and squat periodically.
• Must currently hold a security clearance at the Top Secret/SCI level with Counter Intelligence Polygraph.
• US Citizenship is a requirement for Top Secret clearance at this location.
Company:
UIC Government Services (UICGS). Founded in 1999, the company is headquartered in Springfield, USA, with a team of 1001-5000 employees. The company is currently Late Stage.