Systems Administrator
Herndon, VA · On-site
... knowledge base and operational continuity. • Escalate complex or unresolved issues to senior administrators or vendors as needed. • Provide end-user guidance and basic training on Microsoft 365 ...
Systems Administrator
Herndon, VA · On-site
... knowledge base and operational continuity. • Escalate complex or unresolved issues to senior administrators or vendors as needed. • Provide end-user guidance and basic training on Microsoft 365 ...
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Entry Level Customer Service Representative
Pittsburgh, PA · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service Representative to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
Quick apply
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Entry Level Customer Service Representative
Pittsburgh, PA · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service Representative to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
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Entry Level Customer Service Representative
Pittsburgh, PA · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service Representative to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
Quick apply
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Entry Level Customer Service Representative
Pittsburgh, PA · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service Representative to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
PLM Administrator, Configuration Management
$80K - $130K/yr
This role provides support to the Senior PLM/CM Administrator and assists with driving system ... Document procedures and support knowledge base updates * Desire for hands-on approach to ...
PLM Administrator, Configuration Management
$80K - $130K/yr
This role provides support to the Senior PLM/CM Administrator and assists with driving system ... Document procedures and support knowledge base updates * Desire for hands-on approach to ...
SCHOOL PSYCHOLOGY INTERNSHIP PROGRAM: SPECIAL EDUCATION
Albuquerque, NM · On-site
$14.50 - $19/hr
... administer cognitive, academic achievement, and other social-emotional/behavioral assessment ... Candidates for internship should possess entry level knowledge and competencies in the following ...
SCHOOL PSYCHOLOGY INTERNSHIP PROGRAM: SPECIAL EDUCATION
Albuquerque, NM · On-site
$14.50 - $19/hr
... administer cognitive, academic achievement, and other social-emotional/behavioral assessment ... Candidates for internship should possess entry level knowledge and competencies in the following ...
... administer cognitive, academic achievement, and other social-emotional/behavioral assessment ... Candidates for internship should possess entry level knowledge and competencies in the following ...
... administer cognitive, academic achievement, and other social-emotional/behavioral assessment ... Candidates for internship should possess entry level knowledge and competencies in the following ...
As the Systems Administrator, you will join a team of highly-driven, supportive, and skilled ... Maintain documentation to include knowledge base, incident response actions, system configurations ...
As the Systems Administrator, you will join a team of highly-driven, supportive, and skilled ... Maintain documentation to include knowledge base, incident response actions, system configurations ...
SalesForce Administrator
Glastonbury, CT · On-site
$90K - $110K/yr
Maintain and improve the Knowledge Base to provide agents with easy access to internal information ... Salesforce Administrator certification is required. Advanced Administrator or Service Cloud ...
Quick apply
SalesForce Administrator
Glastonbury, CT · On-site
$90K - $110K/yr
Maintain and improve the Knowledge Base to provide agents with easy access to internal information ... Salesforce Administrator certification is required. Advanced Administrator or Service Cloud ...
SalesForce Administrator
Glastonbury, CT · On-site
Maintain and improve the Knowledge Base to provide agents with easy access to internal information ... Salesforce Administrator certification is required. Advanced Administrator or Service Cloud ...
SalesForce Administrator
Glastonbury, CT · On-site
Maintain and improve the Knowledge Base to provide agents with easy access to internal information ... Salesforce Administrator certification is required. Advanced Administrator or Service Cloud ...
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
Quick apply
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
Quick apply
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
SalesForce Administrator
Glastonbury, CT · On-site
$90K - $110K/yr
Maintain and improve the Knowledge Base to provide agents with easy access to internal information ... Salesforce Administrator certification is required. Advanced Administrator or Service Cloud ...
SalesForce Administrator
Glastonbury, CT · On-site
$90K - $110K/yr
Maintain and improve the Knowledge Base to provide agents with easy access to internal information ... Salesforce Administrator certification is required. Advanced Administrator or Service Cloud ...
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
Quick apply
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
Quick apply
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
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Customer Service / Sales Rep - Entry Level
West Hartford, CT · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
Quick apply
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Customer Service / Sales Rep - Entry Level
West Hartford, CT · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
Quick apply
Cloud Support Administrator (Odoo)
$65K - $85K/yr
The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self ... Document recurring issues and create structured support content for knowledge base publication.
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
Quick apply
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
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Customer Service / Sales Rep - Entry Level
West Hartford, CT · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
Quick apply
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Customer Service / Sales Rep - Entry Level
West Hartford, CT · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
Be Seen First
Customer Service / Sales Rep - Entry Level
Waterbury, CT · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
New
Quick apply
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Customer Service / Sales Rep - Entry Level
Waterbury, CT · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
New
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Customer Service / Sales Rep - Entry Level
New Britain, CT · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
Quick apply
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Customer Service / Sales Rep - Entry Level
New Britain, CT · On-site
$45K - $65K/yr
We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be ... Develop and maintain a knowledge base of the evolving products and services Qualifications:
Entry Level Knowledge Base Administrator information
See salary details
$11.30 - $13.02
1% of jobs
$13.02 - $14.75
6% of jobs
$16.45 is the 25th percentile. Wages below this are outliers.
$14.75 - $16.48
18% of jobs
$16.48 - $18.20
23% of jobs
The median wage is $18.38 / hr.
$18.20 - $19.93
16% of jobs
$19.93 - $21.66
11% of jobs
$21.71 is the 75th percentile. Wages above this are outliers.
$21.66 - $23.38
8% of jobs
$23.38 - $25.11
7% of jobs
$25.11 - $26.84
5% of jobs
$26.84 - $28.56
2% of jobs
$28.56 - $30.29
2% of jobs
$11
$19
$30
How much do entry level knowledge base administrator jobs pay per hour?
As of May 31, 2026, the average hourly pay for entry level knowledge base administrator in the United States is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.
What is the difference between Entry Level Knowledge Base Administrator vs Technical Support Specialist?
| Aspect | Entry Level Knowledge Base Administrator | Technical Support Specialist |
|---|---|---|
| Credentials | Basic IT or knowledge management certifications | Technical certifications or relevant experience |
| Work Environment | Office or remote, managing knowledge bases | Customer support, troubleshooting |
| Industry Usage | Tech, software, and service companies | IT, telecom, software firms |
| Search Intent | Understanding knowledge management roles | Technical troubleshooting and support |
Entry Level Knowledge Base Administrators focus on creating, maintaining, and organizing knowledge repositories, often working behind the scenes. Technical Support Specialists interact directly with customers to resolve technical issues. While both roles require technical understanding, the Knowledge Base Administrator emphasizes documentation and information management, whereas the Support Specialist emphasizes direct troubleshooting and customer service.
What cities are hiring for Entry Level Knowledge Base Administrator jobs? Cities with the most Entry Level Knowledge Base Administrator job openings:
What are the most commonly searched types of Knowledge Base Administrator jobs? The most popular types of Knowledge Base Administrator jobs are:
What states have the most Entry Level Knowledge Base Administrator jobs? States with the most job openings for Entry Level Knowledge Base Administrator jobs include:
Job description
Job Title: Systems Administrator
Location: Herndon, VA (Hybrid: 3 days/week onsite: Tuesday, Wednesday, Thursday)
Type: 6+ months Contract
Rate: $Open /hr.
Job Description:
The ideal candidate is a reliable, hands-on Microsoft 365 administrator with strong troubleshooting skills, experience managing daily operational tickets, and the ability to maintain service excellence during a high-priority compliance initiative. A collaborative team player who can quickly adapt to existing processes and provide consistent support is essential.
Key Responsibilities:
• Provide day-to-day technical support for Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and the M365 Admin Center.
• Manage and resolve operational tickets related to user access, mailbox issues, file sharing, Teams functionality, and general M365 platform support.
• Monitor system health and service status using the M365 Admin Center, Security & Compliance dashboards, and other monitoring tools.
• Assist with user provisioning, license assignments, and basic identity and access management tasks.
• Support implementation and maintenance of security and compliance policies, including Conditional Access, DLP, Sensitivity Labels, and Defender for Office 365.
• Collaborate with IT, Security, and business stakeholders to ensure continuity of Microsoft 365 services during a critical compliance initiative.
• Document support activities, configurations, and troubleshooting steps to maintain knowledge base and operational continuity.
• Escalate complex or unresolved issues to senior administrators or vendors as needed.
• Provide end-user guidance and basic training on Microsoft 365 capabilities to promote productivity and adoption.
• Assist with routine maintenance tasks, system updates, and minor configuration changes as directed.
Requirements
Qualifications:
• Bachelor's Degree in Computer Science, MIS, or related field (or equivalent professional experience).
• 5-7+ years of hands-on administration experience with Microsoft 365 in an enterprise setting.
• Strong troubleshooting skills with Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD.
• Experience managing daily operational tickets and providing end-user support.
• Familiarity with security and compliance features within Microsoft 365.
• PowerShell scripting experience and familiarity with Graph API preferred.
• Excellent communication, documentation, and organizational skills.
• Understanding of hybrid environments and integration with on-prem Active Directory and legacy systems.
• Ability to work independently and adapt quickly to existing processes and procedures.
• Knowledge of AI capabilities within Microsoft 365.
Desired Skills:
• Microsoft Certifications (MS-102, SC-400, or equivalent).
• SharePoint Online administration and customization experience.
• Experience with Microsoft Defender for O365.
• Knowledge of Information Protection, sensitivity Labels, and DLP (Policies for email, endpoints, and cloud apps).
• Familiarity with Data Governance (Retention labels, records management, and audit logs).
• Experience with Microsoft Purview for compliance monitoring and reporting.
• Basic scripting and automation skills (PowerShell, Graph API).
• Experience supporting hybrid environments with on-premises Active Directory integration.
Location: Herndon, VA (Hybrid: 3 days/week onsite: Tuesday, Wednesday, Thursday)
Type: 6+ months Contract
Rate: $Open /hr.
Job Description:
The ideal candidate is a reliable, hands-on Microsoft 365 administrator with strong troubleshooting skills, experience managing daily operational tickets, and the ability to maintain service excellence during a high-priority compliance initiative. A collaborative team player who can quickly adapt to existing processes and provide consistent support is essential.
Key Responsibilities:
• Provide day-to-day technical support for Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and the M365 Admin Center.
• Manage and resolve operational tickets related to user access, mailbox issues, file sharing, Teams functionality, and general M365 platform support.
• Monitor system health and service status using the M365 Admin Center, Security & Compliance dashboards, and other monitoring tools.
• Assist with user provisioning, license assignments, and basic identity and access management tasks.
• Support implementation and maintenance of security and compliance policies, including Conditional Access, DLP, Sensitivity Labels, and Defender for Office 365.
• Collaborate with IT, Security, and business stakeholders to ensure continuity of Microsoft 365 services during a critical compliance initiative.
• Document support activities, configurations, and troubleshooting steps to maintain knowledge base and operational continuity.
• Escalate complex or unresolved issues to senior administrators or vendors as needed.
• Provide end-user guidance and basic training on Microsoft 365 capabilities to promote productivity and adoption.
• Assist with routine maintenance tasks, system updates, and minor configuration changes as directed.
Requirements
Qualifications:
• Bachelor's Degree in Computer Science, MIS, or related field (or equivalent professional experience).
• 5-7+ years of hands-on administration experience with Microsoft 365 in an enterprise setting.
• Strong troubleshooting skills with Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD.
• Experience managing daily operational tickets and providing end-user support.
• Familiarity with security and compliance features within Microsoft 365.
• PowerShell scripting experience and familiarity with Graph API preferred.
• Excellent communication, documentation, and organizational skills.
• Understanding of hybrid environments and integration with on-prem Active Directory and legacy systems.
• Ability to work independently and adapt quickly to existing processes and procedures.
• Knowledge of AI capabilities within Microsoft 365.
Desired Skills:
• Microsoft Certifications (MS-102, SC-400, or equivalent).
• SharePoint Online administration and customization experience.
• Experience with Microsoft Defender for O365.
• Knowledge of Information Protection, sensitivity Labels, and DLP (Policies for email, endpoints, and cloud apps).
• Familiarity with Data Governance (Retention labels, records management, and audit logs).
• Experience with Microsoft Purview for compliance monitoring and reporting.
• Basic scripting and automation skills (PowerShell, Graph API).
• Experience supporting hybrid environments with on-premises Active Directory integration.
About TWO95 International
Sourced by ZipRecruiter
At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Cherry Hill, NJ, US
Year founded
2009