Systems Administrator
Herndon, VA · Hybrid
Document support activities, configurations, and troubleshooting steps to maintain knowledge base and operational continuity. Escalate complex or unresolved issues to senior administrators or vendors ...
Herndon, VA · Hybrid
Document support activities, configurations, and troubleshooting steps to maintain knowledge base and operational continuity. Escalate complex or unresolved issues to senior administrators or vendors ...
Herndon, VA · Hybrid
Document support activities, configurations, and troubleshooting steps to maintain knowledge base and operational continuity. Escalate complex or unresolved issues to senior administrators or vendors ...
... Admin to assist in the implementation and customization of Dynamic 365 and Power Platform ... knowledge base articles, FAQs, and troubleshooting guides to help users self-serve and address ...
... Admin to assist in the implementation and customization of Dynamic 365 and Power Platform ... knowledge base articles, FAQs, and troubleshooting guides to help users self-serve and address ...
... knowledge base • Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust • Work with vendors on warranty cases • Collaborate with internal teams on technical issues • ...
... knowledge base • Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust • Work with vendors on warranty cases • Collaborate with internal teams on technical issues • ...
Herndon, VA · On-site
... knowledge base and operational continuity. • Escalate complex or unresolved issues to senior administrators or vendors as needed. • Provide end-user guidance and basic training on Microsoft 365 ...
Herndon, VA · On-site
... knowledge base and operational continuity. • Escalate complex or unresolved issues to senior administrators or vendors as needed. • Provide end-user guidance and basic training on Microsoft 365 ...
Tallahassee, FL · On-site
$45/hr
Systems Administrator Location: Tallahassee, FL 32311 Duration: Long term MAX RATE- $45/.hr w2 Max ... base articles. 9. Knowledge of IT service management platforms (e.g., ServiceNow) for ticket ...
Tallahassee, FL · On-site
$45/hr
Systems Administrator Location: Tallahassee, FL 32311 Duration: Long term MAX RATE- $45/.hr w2 Max ... base articles. 9. Knowledge of IT service management platforms (e.g., ServiceNow) for ticket ...
Knowledge, Skills, and Abilities * Entry level knowledge of physical security programs within a ... The base pay range for this position is the range National Life reasonably and in good faith ...
Knowledge, Skills, and Abilities * Entry level knowledge of physical security programs within a ... The base pay range for this position is the range National Life reasonably and in good faith ...
Salt Lake City, UT · On-site
$85 - $110/hr
... Jira (Knowledge Base and Ticket Management), Genesys (Recipient Experience), ChurnZero (Client ... Partner with corporate applications admin teams and engineering resources to explore advanced ...
Salt Lake City, UT · On-site
$85 - $110/hr
... Jira (Knowledge Base and Ticket Management), Genesys (Recipient Experience), ChurnZero (Client ... Partner with corporate applications admin teams and engineering resources to explore advanced ...
Tigard, OR · On-site
Create and maintain Knowledge Base solutions to support IT Support Specialists. * Maintain and administer servers, network devices, telephony, and network storage, including patching and ...
Quick apply
Tigard, OR · On-site
Create and maintain Knowledge Base solutions to support IT Support Specialists. * Maintain and administer servers, network devices, telephony, and network storage, including patching and ...
$52 - $68/hr
Cybercore is looking for a Tier 1 System Administrator Core Responsibilities: * Respond to user ... Contribute to knowledge base articles for fellow co-workers and users to assist at arriving at self ...
$52 - $68/hr
Cybercore is looking for a Tier 1 System Administrator Core Responsibilities: * Respond to user ... Contribute to knowledge base articles for fellow co-workers and users to assist at arriving at self ...
Albuquerque, NM · On-site
$14.50 - $19/hr
... administer cognitive, academic achievement, and other social-emotional/behavioral assessment ... Candidates for internship should possess entry level knowledge and competencies in the following ...
Albuquerque, NM · On-site
$14.50 - $19/hr
... administer cognitive, academic achievement, and other social-emotional/behavioral assessment ... Candidates for internship should possess entry level knowledge and competencies in the following ...
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
Quick apply
Gainesville, GA · On-site
$16.25 - $21.25/hr
Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123
Quick apply
Gainesville, GA · On-site
$16.25 - $21.25/hr
Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
Quick apply
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
Quick apply
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
Quick apply
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
Quick apply
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support ... Finding solutions from previous cases using the Knowledge Base * Ensure ADO tickets are properly ...
Gainesville, GA · On-site
$16.25 - $21.25/hr
Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123
Quick apply
Gainesville, GA · On-site
$16.25 - $21.25/hr
Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123
Gainesville, GA · On-site
$16.25 - $21.25/hr
Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123
Quick apply
Gainesville, GA · On-site
$16.25 - $21.25/hr
Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123
Be Seen First
Saint Paul, MN · On-site
$70K - $90K/yr
Superior Managed IT is hiring an IT System Administrator to support and maintain client IT ... Document technical work, maintain knowledge base content, and ensure accurate reporting. * Support ...
Quick apply
Be Seen First
Saint Paul, MN · On-site
$70K - $90K/yr
Superior Managed IT is hiring an IT System Administrator to support and maintain client IT ... Document technical work, maintain knowledge base content, and ensure accurate reporting. * Support ...
... and knowledge base content • Promote user adoption by sharing best practices and supporting ... Administrator certification Company : Diverselynx IT Consulting Services Founded in 2002, the ...
... and knowledge base content • Promote user adoption by sharing best practices and supporting ... Administrator certification Company : Diverselynx IT Consulting Services Founded in 2002, the ...
$11.30 - $13.02
1% of jobs
$13.02 - $14.75
6% of jobs
$16.45 is the 25th percentile. Wages below this are outliers.
$14.75 - $16.48
18% of jobs
$16.48 - $18.20
23% of jobs
The median wage is $18.38 / hr.
$18.20 - $19.93
16% of jobs
$19.93 - $21.66
11% of jobs
$21.71 is the 75th percentile. Wages above this are outliers.
$21.66 - $23.38
8% of jobs
$23.38 - $25.11
7% of jobs
$25.11 - $26.84
5% of jobs
$26.84 - $28.56
2% of jobs
$28.56 - $30.29
2% of jobs
$11
$19
$30
| Aspect | Entry Level Knowledge Base Administrator | Technical Support Specialist |
|---|---|---|
| Credentials | Basic IT or knowledge management certifications | Technical certifications or relevant experience |
| Work Environment | Office or remote, managing knowledge bases | Customer support, troubleshooting |
| Industry Usage | Tech, software, and service companies | IT, telecom, software firms |
| Search Intent | Understanding knowledge management roles | Technical troubleshooting and support |
Entry Level Knowledge Base Administrators focus on creating, maintaining, and organizing knowledge repositories, often working behind the scenes. Technical Support Specialists interact directly with customers to resolve technical issues. While both roles require technical understanding, the Knowledge Base Administrator emphasizes documentation and information management, whereas the Support Specialist emphasizes direct troubleshooting and customer service.
Cities with the most Entry Level Knowledge Base Administrator job openings:
The most popular types of Knowledge Base Administrator jobs are:
Job Title: Systems Administrator
Location: Herndon, VA (Hybrid: 3 days/week onsite: Tuesday, Wednesday, Thursday)
Type: 6+ months Contract
Rate: $Open /hr.
Job Description:
The ideal candidate is a reliable, hands-on Microsoft 365 administrator with strong troubleshooting skills, experience managing daily operational tickets, and the ability to maintain service excellence during a high-priority compliance initiative. A collaborative team player who can quickly adapt to existing processes and provide consistent support is essential.
Key Responsibilities:
Provide day-to-day technical support for Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and the M365 Admin Center.
Manage and resolve operational tickets related to user access, mailbox issues, file sharing, Teams functionality, and general M365 platform support.
Monitor system health and service status using the M365 Admin Center, Security & Compliance dashboards, and other monitoring tools.
Assist with user provisioning, license assignments, and basic identity and access management tasks.
Support implementation and maintenance of security and compliance policies, including Conditional Access, DLP, Sensitivity Labels, and Defender for Office 365.
Collaborate with IT, Security, and business stakeholders to ensure continuity of Microsoft 365 services during a critical compliance initiative.
Document support activities, configurations, and troubleshooting steps to maintain knowledge base and operational continuity.
Escalate complex or unresolved issues to senior administrators or vendors as needed.
Provide end-user guidance and basic training on Microsoft 365 capabilities to promote productivity and adoption.
Assist with routine maintenance tasks, system updates, and minor configuration changes as directed.
Requirements
Qualifications:
Bachelor's Degree in Computer Science, MIS, or related field (or equivalent professional experience).
5-7+ years of hands-on administration experience with Microsoft 365 in an enterprise setting.
Strong troubleshooting skills with Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD.
Experience managing daily operational tickets and providing end-user support.
Familiarity with security and compliance features within Microsoft 365.
PowerShell scripting experience and familiarity with Graph API preferred.
Excellent communication, documentation, and organizational skills.
Understanding of hybrid environments and integration with on-prem Active Directory and legacy systems.
Ability to work independently and adapt quickly to existing processes and procedures.
Knowledge of AI capabilities within Microsoft 365.
Desired Skills:
Microsoft Certifications (MS-102, SC-400, or equivalent).
SharePoint Online administration and customization experience.
Experience with Microsoft Defender for O365.
Knowledge of Information Protection, sensitivity Labels, and DLP (Policies for email, endpoints, and cloud apps).
Familiarity with Data Governance (Retention labels, records management, and audit logs).
Experience with Microsoft Purview for compliance monitoring and reporting.
Basic scripting and automation skills (PowerShell, Graph API).
Experience supporting hybrid environments with on-premises Active Directory integration.
Sourced by ZipRecruiter
At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.
Recruiting and staffing services
11 - 50 Employees
Cherry Hill, NJ, US
2009