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Entry Level Knowledge Base Administrator Jobs (NOW HIRING)

Eisenhower

Desktop Technician I

Rancho Mirage, CA

$22.83 - $34.69/hr

... of application installations, knowledge base articles and other procedures Essential ... Utilizes entry-level knowledge to evaluate and resolve IT issues while learning industry best ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site

$85K/yr

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

Wise Skulls

Dataiku Administrator (Platform)

Austin, TX · On-site

Dataiku Administrator (Platform) Location: Austin, TX, or Sunnyvale, CA (Hybrid) Duration: 6 months ... knowledge base articles, FAQs, and onboarding guides. - Deliver user training and promote platform ...

Apex Informatics

Systems Administrator

Tallahassee, FL · On-site

$45/hr

Systems Administrator Location: Tallahassee, FL 32311 Duration: Long term MAX RATE- $45/.hr w2 Max ... base articles. 9. Knowledge of IT service management platforms (e.g., ServiceNow) for ticket ...

LORIE MILLER STEVENS DMD PC

Dental Assistant

Gainesville, GA · On-site

$16.25 - $21.25/hr

Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123

Harris Health System

Nurse Clinician I ACS

Houston, TX · On-site

Job Profile Nurse Clinician I (NCI)`s entry level knowledge base has been validated by successful completion of NCLEX requirements for professional nurse licensure. Requires supervision while ...

New

LORIE MILLER STEVENS DMD PC

Dental Assistant

Gainesville, GA · On-site

$16.25 - $21.25/hr

Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123

LORIE MILLER STEVENS DMD PC

Dental Assistant

Gainesville, GA · On-site

$16.25 - $21.25/hr

Increase your knowledge base and serve our patients with the highest quality care. We have a non ... Send resume with paragraph about yourself to Admin@GaHolisticDentist.com Text: 770-983-0123

Harris Health System

Nurse Clinician I ACS

Houston, TX · On-site

$34.02 - $43.37/hr

Job Profile Nurse Clinician I (NCI)`s entry level knowledge base has been validated by successful completion of NCLEX requirements for professional nurse licensure. Requires supervision while ...

New

Tentamus North America

Systems Administrator

Portland, OR · On-site

$80K - $90K/yr

Help maintain and update IT documentation, user guides, and knowledge base articles. * Assist ... Willingness and ability to learn new technologies and systems. * Entry-level certifications (e.g ...

Tentamus North America

Systems Administrator

Portland, OR · On-site

$80K - $90K/yr

Help maintain and update IT documentation, user guides, and knowledge base articles.Assist senior I ... Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) a plus.Exposure to ...

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Entry Level Knowledge Base Administrator information

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How much do entry level knowledge base administrator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level knowledge base administrator in the United States is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Knowledge Base Administrator vs Technical Support Specialist?

AspectEntry Level Knowledge Base AdministratorTechnical Support Specialist
CredentialsBasic IT or knowledge management certificationsTechnical certifications or relevant experience
Work EnvironmentOffice or remote, managing knowledge basesCustomer support, troubleshooting
Industry UsageTech, software, and service companiesIT, telecom, software firms
Search IntentUnderstanding knowledge management rolesTechnical troubleshooting and support

Entry Level Knowledge Base Administrators focus on creating, maintaining, and organizing knowledge repositories, often working behind the scenes. Technical Support Specialists interact directly with customers to resolve technical issues. While both roles require technical understanding, the Knowledge Base Administrator emphasizes documentation and information management, whereas the Support Specialist emphasizes direct troubleshooting and customer service.

What cities are hiring for Entry Level Knowledge Base Administrator jobs?

Cities with the most Entry Level Knowledge Base Administrator job openings:

What are the most commonly searched types of Knowledge Base Administrator jobs?

The most popular types of Knowledge Base Administrator jobs are:

Entry Level Knowledge Base Administrator jobs near you

Desktop Technician I

Eisenhower

Rancho Mirage, CA

$22.83 - $34.69/hr

Full-time

Re-posted 12 days ago

Job description

Default Work Shift:

Day (United States of America)

Hours:

40

Salary range:

$22.83 - $34.69

Schedule:

Full Time

Shift Hours:

8 Hour employee

Department:

Information Systems

Job Objective:

Provides technical desktop support for Eisenhower Health computers and associated peripherals.

Job Description:

Education:
Required: Associate's degree in IT related field or an additional one (1) year of applicable IT experience in lieu of degree
Preferred: Bachelor's degree in an IT related field
Licensure/Certification:
Required: Valid CA driver license; CompTIA A+, or equivalent, within six (6) months of hire/promotion
Experience:
Required: One (1) year of experience as Desktop Technician or equivalent role or two (2) years of experience as a Desktop Technician or equivalent role in lieu of degree or completion of Desktop Technician rotation in EMC IT Apprentice program
Preferred: IT Service Desk experience in healthcare

Reports To: Manager-Desktop and Mobility ServicesSupervises: N/A Ages of Patients: N/ABlood Borne Pathogens: Minimal/No Potential

Skills, Knowledge, Abilities:

Ability to ask clarifying questions and review documents for accuracy, Ability to create and maintain positive interpersonal relations with peers, staff, leaders and vendors, Ability to effectively communicate in a positive and professional manner, Ability to learn and be coached, Ability to prioritize tasks and manage time efficiently to meet deadlines, General awareness of applications and concepts such as Active Directory, DHCP, DNS, Group Policy, WSUS, PXE, Endpoint Encryption, Citrix, VMware vSphere, P2V, P2P, DLP, hardware independent imaging, sysprep, WAIK, Ivanti, Single Sign On, Active Administrator, networking, scripting, Linux, printers, workstation security, IT security ideas, VPN, remote access, automated software distribution and other enterprise class tools, Knowledge of current/past Windows Operating System, Microsoft Office Suite, and other common Windows based software; exposure to Mac may be intermittent, Knowledge of Windows Event logs and the idea/concept of application log file, Self-starter; driven to take action without needing prompting, Writing skills for the creation of application installations, knowledge base articles and other procedures

Essential Responsibilities

1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations.2. Utilizes entry-level knowledge to evaluate and resolve IT issues while learning industry best practices and standards.3. Installs, configures, and maintains desktop computers, laptops, monitors, printers, mobile devices, and other peripheral devices; encompasses the entire lifecycle of devices including proper retirement of equipment. 4. Active directory and group policy management for IT desktop objects, including workstations and auto-logon accounts.5. Installs and configures operating systems, software applications, and drivers.6. Provides basic troubleshooting and support for software/hardware related issues and performs repairs or replacements as necessary.7. Responds to help desk tickets and inquiries from end-users regarding desktop hardware and software issues.8. Provides initial diagnosis and resolution or escalates issues to Desktop Technician II support as necessary.9. Assists in performing routine updates, patches, and maintenance tasks on desktop systems to ensure security and optimal performance.10. Maintains accurate records of hardware and software inventory; labels and stores equipment as needed.11. Documents troubleshooting steps and resolutions for future reference.12. Assists users with basic IT tasks and provide training on how to use hardware and software effectively.13. Assists in troubleshooting basic network connectivity issues such as verifying cable connections and IP configurations.14. Installs, troubleshoots, and maintains PC and client applications.15. Maintains performance metrics for the role; closes a minimum number of tickets per week as directed by leadership.16. Advises Information Systems leadership of any issues that could relate to customer satisfaction.17. Keeps all tools clean and in a secured (stored) environment when not in use.18. Keeps desktop area neat and clean; this includes all storage areas, bench and personal space.19. Performs other duties as assigned.

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