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Entry Level Jira Administrator Remote Jobs (NOW HIRING)

MetroSys

Help Desk Technician

Nashville, TN · Remote

Administer user accounts and permissions within JumpCloud . * Support password resets, account ... Experience working with Jira Service Management or Jira ticketing systems. * Basic Jira ...

LTS

Salesforce Release Engineer

OR · On-site +1

Remote (United States) Other Considerations: U.S. Citizen or Permanent Resident required with the ... Hands-on experience with GitHub, Jira, and Confluence. * Familiarity with code quality tools ...

campus4tech

Scrum/Project Manager

$90K - $125K/yr

United States (Remote) Employment Type: Full-Time Visa Status: USA Work Permit / Citizen ... Not Required Who Should Apply: #Scrum Masters, Project Coordinators, Project Administrators, P ...

Security Guard Services

Office Admin

Chatsworth, CA · On-site +1

$18.25 - $25.25/hr

... required for entry-level candidates)What We Offer:Flexible working hoursCompetitive payGrowth opportunities within the companyWork-life balance in a remote environmentHow to Apply:If you are ...

AHU Technologies, Inc.

System Engineer- New York, NY

$66 - $68/hr

Administer, configure, and meticulously maintain our Jira and Confluence instances. This includes ... This is a remote position. Compensation: $66.00 - $68.00 per hour About Us AHU Technologies INC is ...

LTS

Salesforce Release Engineer

$97K - $106K/yr

Remote (United States) Other Considerations: U.S. Citizen or Permanent Resident required with the ... Hands-on experience with GitHub, Jira, and Confluence. * Familiarity with code quality tools ...

Topcon Corporation

Applications Engineer

Applications Engineer I (Assistant AE) is the entry level position as a member of the Applications ... Remote workenvironmentwith collaboration across multiple time zones. * Fastpacedsetting ...

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Entry Level Jira Administrator Remote information

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How much do entry level jira administrator remote jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level jira administrator remote in the United States is $48.90, according to ZipRecruiter salary data. Most workers in this role earn between $33.17 and $61.30 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Jira Administrator Remote vs Jira Support Specialist?

AspectEntry Level Jira Administrator RemoteJira Support Specialist
CredentialsBasic Jira certifications or training, some technical backgroundSimilar certifications, focus on troubleshooting skills
Work EnvironmentRemote, collaborative with IT and project teamsRemote or on-site, customer-facing or internal support
Industry UsageCommon in IT, software development, project managementUsed across IT, customer service, and technical support sectors
Search/Comparison IntentUnderstanding entry-level Jira roles and responsibilitiesClarifying support vs administrative roles in Jira

Both roles involve working with Jira, but the Entry Level Jira Administrator Remote focuses on configuring and managing Jira projects, while the Jira Support Specialist primarily handles troubleshooting and user support. The roles share similar certifications and work environments, but differ in responsibilities and focus areas.

What cities are hiring for Entry Level Jira Administrator Remote jobs?

Cities with the most Entry Level Jira Administrator Remote job openings:

What are the most commonly searched types of Jira Administrator Remote jobs?

The most popular types of Jira Administrator Remote jobs are:

What states have the most Entry Level Jira Administrator Remote jobs?

States with the most job openings for Entry Level Jira Administrator Remote jobs include:

Entry Level Jira Administrator Remote jobs near you
Infographic showing various Entry Level Jira Administrator Remote job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,702 per year, or $48.9 per hour.

Help Desk Technician

MetroSys

Nashville, TN • Remote

Other

Re-posted 25 days ago

Job description

Position Overview

MetroSys is seeking a customer-focused Help Desk Technician I to provide frontline technical support for a growing and modern end-user environment. This role is responsible for supporting users across Windows, Microsoft 365, JumpCloud, and endpoint technologies while delivering exceptional customer service and timely issue resolution.

The ideal candidate has experience supporting end users in cloud-first environments and is comfortable troubleshooting common workstation, account, and productivity application issues. This position offers an excellent opportunity for someone looking to grow their IT career while gaining exposure to modern identity management and endpoint management platforms.

Key Responsibilities
  • Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote support tools.
  • Troubleshoot and resolve issues related to:
    • Microsoft 365 applications and services
    • Windows 11 operating systems
    • MacBook and Dell endpoint devices
    • User account access and authentication
    • Basic endpoint and application issues
  • Administer user accounts and permissions within JumpCloud.
  • Support password resets, account provisioning, deprovisioning, and user lifecycle activities.
  • Assist with endpoint monitoring, patching, and device management through JumpCloud.
  • Support Microsoft Entra ID-connected environments and assist with identity-related troubleshooting.
  • Document incidents, requests, and resolutions within the ticketing platform.
  • Escalate complex issues to senior technical teams when appropriate.
  • Assist with workstation deployments, hardware replacements, and onboarding activities.
  • Support continuous improvement efforts related to service delivery and user experience.
Required Qualifications
  • 1–3 years of experience in a Help Desk, Service Desk, or Desktop Support role.
  • Experience supporting:
    • Microsoft 365
    • Windows 11
    • End-user devices and peripherals
  • Familiarity with:
    • User account administration
    • Password management
    • Basic identity and access management concepts
  • Strong troubleshooting and customer service skills.
  • Excellent written and verbal communication abilities.
  • Ability to prioritize and manage multiple support requests effectively.
Preferred Qualifications
  • Experience with JumpCloud for:
    • User management
    • Password administration
    • Endpoint monitoring
    • Device patching and management
  • Experience supporting MacOS and Windows environments.
  • Familiarity with Microsoft Entra ID (Azure AD).
  • Experience working with Jira Service Management or Jira ticketing systems.
  • Basic Jira administration or configuration experience is a plus.
  • Experience supporting SaaS-based business environments.

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