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Entry Level Itil Jobs in California (NOW HIRING)

Sky Systems, Inc. (SkySys)

AV Technician - Irvine

Irvine, CA · On-site

$21.50 - $27.25/hr

... • Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training). • Audio Visual Support • Basic understanding of networking and TCPIP • Basic understanding of fiber, copper ...

Solairus Aviation

IT Specialist

Petaluma, CA · On-site

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is intended for someone who has moved beyond entry-level support and is comfortable ... Working knowledge of ITIL concepts such as incident, request, change, and knowledge management.

Valen Talent Partners LLC

Be Seen First

IT Specialist

Petaluma, CA · On-site

$28 - $33/hr

This role is intended for someone who has moved beyond entry-level support and is comfortable ... Working knowledge of ITIL concepts such as incident, request, change, and knowledge management.

Valen Talent Partners LLC

Be Seen First

IT Specialist

Santa Rosa, CA · On-site

$28 - $33/hr

This role is intended for someone who has moved beyond entry-level support and is comfortable ... Working knowledge of ITIL concepts such as incident, request, change, and knowledge management.

Astreya

Field Services Technician I

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required ... ITIL Foundation * AVIXA CTS (for AV specialization track) * JAMF, Apple Certified Support ...

Astreya

Field Services Technician I

San Bruno, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required ... ITIL Foundation * AVIXA CTS (for AV specialization track) * JAMF, Apple Certified Support ...

All JobsItil JobsEntry Level Itil JobsEntry Level Itil Jobs in California

Entry Level Itil information

See California salary details

$11

$25

$46

How much do entry level itil jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level itil in California is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $30.38 per hour, depending on experience, location, and employer.

What is an entry level ITIL job?

Entry Level ITIL jobs are positions designed for individuals who are new to IT Service Management and have foundational knowledge of the ITIL framework. These roles typically involve supporting IT processes like incident management, service requests, or change management under supervision. Entry level ITIL professionals often work as IT support analysts, junior service desk technicians, or IT coordinators, helping ensure IT services run smoothly and efficiently. Having an ITIL Foundation certification is usually recommended or required for these roles.

What skills and qualifications are needed to thrive as an entry level ITIL professional?

To thrive as an Entry Level ITIL professional, you need a foundational understanding of IT service management principles, often supported by an ITIL Foundation certification and basic IT knowledge. Familiarity with ITSM tools like ServiceNow or BMC Remedy and experience with ticketing systems are typically important. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this role. These skills ensure efficient service delivery, enable smooth incident resolution, and support alignment between IT services and business needs.

What are common challenges faced by entry level ITIL professionals, and how can they overcome them?

Entry-level ITIL professionals often face challenges such as adapting to structured IT service management processes, understanding ITIL terminology, and coordinating with multiple teams. It can also be challenging to prioritize tasks in fast-paced environments where service disruptions may occur. To overcome these challenges, new professionals should actively seek mentorship from experienced colleagues, leverage available ITIL documentation and training resources, and participate in regular team meetings to build a strong understanding of workflows and communication channels.

What is the difference between Entry Level Itil vs Service Desk Analyst?

AspectEntry Level ItilService Desk Analyst
CertificationsITIL FoundationITIL Foundation often preferred, but not mandatory
Work EnvironmentIT service management teams, IT departmentsHelp desks, IT support centers
Industry UsageIT service management, IT consultingIT support, customer service
Common Search IntentUnderstanding ITIL processes, entry-level roles in ITSMIT support roles, troubleshooting

Entry Level Itil roles focus on understanding IT service management frameworks and processes, often requiring ITIL Foundation certification. Service Desk Analysts handle user support and troubleshooting, sometimes with similar certifications. While both roles operate within IT support environments, Entry Level Itil positions emphasize process knowledge, whereas Service Desk Analysts focus on direct user assistance.

What is the salary of entry level ITIL employee?

An entry-level ITIL professional typically earns between $50,000 and $70,000 annually, depending on location, industry, and certifications such as ITIL Foundation. Salaries may increase with experience and additional certifications in IT service management tools and processes.

What are the most commonly searched types of Itil jobs in California?

The most popular types of Itil jobs in California are:

What job categories do people searching Entry Level Itil jobs in California look for?

The top searched job categories for Entry Level Itil jobs in California are:

Entry Level Itil jobs near you
Infographic showing various Entry Level Itil job openings in California as of August 2026, with employment types broken down into 84% Full Time, 4% Part Time, 2% Temporary, and 10% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $53,925 per year, or $25.9 per hour.

AV Technician - Sacramento

Sky Systems, Inc. (SkySys)

Sacramento, CA • On-site

$23 - $31.50/hr

Full-time

Posted 13 days ago

Job description

Job Summary:
Sky Systems, Inc. is seeking an L1 AV Technician to provide onsite support for desktops and audio-visual systems in Sacramento, CA. The role involves troubleshooting, managing meeting room operations, and coordinating with remote teams to ensure smooth daily operations.
Responsibilities:
• Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
• Manage and track loaner/spare devices using customer-provided systems.
• Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
• Manage conference room accounts (add/remove users, password resets, ownership updates).
• Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
• Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
• Coordinate with third-party vendors and procurement teams when required.
• Support equipment replacement or reset during failures under guidance from central IT.
• Ability to work at height when required (ladder/lift).
• Maintain communication with onsite/offsite teams to report changes, issues, or updates.
• Ensure proper coverage during leaves and follow site operational processes/SOPs.
Qualifications:
Required:
• 2–4 years of experience in IT and AV support
• Hands-on troubleshooting experience with desktops, laptops, and meeting room devices
• Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets)
• Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex)
• Ability to perform physical tasks, including lifting equipment and working at height
• Strong communication, customer service, and documentation skills
• Ability to follow SOPs, ticketing processes, and escalation guidelines
Preferred:
• Experience using ITSM tools (ServiceNow, Jira)
• Exposure to AV control systems or room management systems
• Basic understanding of AV-over-IP or networked AV environments
• Experience working in enterprise or fast-paced onsite environments
• Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training)
• Audio Visual Support
• Basic understanding of networking and TCPIP
• Basic understanding of fiber, copper, network infrastructure
• Crestron Fusion
• Hardware support
• Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
• Ability to explain networks and connection types and troubleshoot multiple connection types (Home or Corp)
• Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
• Skilled Communications 'Specialist,' known for delivering clear and succinct messages without disclosing internal details
• Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
• Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
• CompTIA certA A+
• OEM Certifications
Company:
SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees. Founded in 2011, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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