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Entry Level It Tech Jobs in Decatur, TX (NOW HIRING)

Insight Global

Engineering Technologist

Bedford, TX · On-site

$27/hr

Job Summary We are seeking an Entry-Level Engineering Technologist to support power distribution ... survey information, and construction plans Why Join Us? Hands-on training with experienced ...

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All JobsIt Tech JobsEntry Level It Tech JobsEntry Level It Tech Jobs in Decatur, TX

Entry Level It Tech information

See Decatur, TX salary details

$11

$21

$45

How much do entry level it tech jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for entry level it tech in Decatur, TX is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $23.22 per hour, depending on experience, location, and employer.

What are entry level IT techs?

Entry level IT techs are professionals who provide basic technical support and troubleshooting for computer systems, software, and hardware. They typically assist users with common technical issues, set up equipment, and maintain networks under supervision. These roles are ideal for people just starting their careers in information technology and often require foundational knowledge in computers and networking, which can be obtained through certifications or relevant coursework.

What are the key skills and qualifications needed to thrive as an Entry Level IT Tech, and why are they important?

To thrive as an Entry Level IT Tech, you need a foundational understanding of computer hardware, software troubleshooting, basic networking, and often a relevant associate degree or IT certification such as CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues, supporting end users, and contributing to reliable IT operations.

What are some common challenges faced by entry-level IT techs during their first year on the job?

Entry-level IT techs often encounter challenges such as troubleshooting unfamiliar hardware or software, prioritizing multiple support requests, and adapting to rapidly changing technology environments. They may also need to develop effective communication skills to assist non-technical users and collaborate with more experienced team members. Overcoming these challenges typically leads to increased confidence, technical competence, and prepares them for more advanced responsibilities within the IT field.
What cities near Decatur, TX are hiring for Entry Level It Tech jobs? Cities near Decatur, TX with the most Entry Level It Tech job openings:
Entry Level It Tech jobs near you

Help Desk Support Technician

OWS Construction and Railroad Maintenance Ltd

Fort Worth, TX • On-site

$19.25 - $25.75/hr

Full-time

Re-posted 14 days ago

Job description

North American Rail Solutions (NARS) is seeking an enthusiastic and detail-oriented Entry-Level IT Help Desk Technician to join our team in the Dallas Fort Worth office. This individual will be responsible for providing technical support to end users via help desk tickets, telephone, and in-person requests.
MAJOR RESPONSIBILITIES
  • Responds to end-user requests for technical assistance by phone, email, and ticketing system to resolve issues in a quick and efficient manner
  • Troubleshoots and resolves basic computer, application, system, device, access or performance issues.
  • Researching and responding to user questions, and explaining complex fixes in plain language. Escalates issues to appropriate teams where necessary.
  • Instructs users how to use systems and applications for best practices and in compliance with IT policies.
  • Logs and maintains user requests and solutions in ticketing system.
  • Administers user accounts across country, such as resetting passwords, adding, and removing access (Office 365 portal).
  • Supports the installation and configuration of equipment system software
  • Provision end user devices such as laptops, tablets and phone equipment
  • Provides endpoint management including remote support, and patch management
  • Supports with the asset management and maintain product lifecycles
  • Supports server and network management
  • Utilizing network monitoring solution to support infrastructure and escalate when needed
  • Following standard operating procedures, and creating new procedures for resolutions, and when otherwise appropriate
  • Recording time accurately in ticketing system, including documenting issue resolution
  • Participating in projects to advance department goals
  • Participating in On-Call rotation to support staff outside of standard business hours
  • Administers SharePoint sites and manages permissions
  • Occasional travel required, up to 25%
  • Performs all other duties as assigned.

Education Required:
  • High School Diploma or GED required.

Work Experience Required:
  • 2+ years experience in similar help desk analyst role
  • 2+ years experience with hardware setup and configuration
  • Familiarity with Microsoft Autopilot and Copilot, SharePoint administration, and Office 365.

Skills & Knowledge Required:
  • Excellent communication skills, both written and verbal.
  • Analytical and multitasking skills, with the ability to prioritize tasks.
  • Knowledge of ITIL service management concepts
  • Time management and organization skills.
  • Strong interpersonal and customer service skills.
  • Ability to work independently and in a team environment

Thank you for your interest in this position and for taking the time to apply. We appreciate your patience as we review all applications. While we will provide updates as soon as they are available, please note that we may not be able to respond to all applicants individually.

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